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Assistant Account Manager Commercial Insurance Jobs in Indiana

WalkerHughes

Commercial Lines Account Manager

Carmel, IN · On-site

At WalkerHughes Insurance, we put people first - both our clients and our team. We guide customers ... About the Role WalkerHughes Insurance is seeking an experienced Commercial Lines Account Manager to ...

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Assistant Account Manager Commercial Insurance information

What does an assistant account manager in commercial insurance do?

An Assistant Account Manager in Commercial Insurance supports account managers and brokers in servicing commercial insurance clients. Their responsibilities typically include preparing quotes, processing policy renewals and endorsements, handling client inquiries, and maintaining accurate records. They serve as a liaison between clients, insurance carriers, and the agency, ensuring clients' coverage needs are met efficiently. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as an assistant account manager in commercial insurance?

To thrive as an Assistant Account Manager in Commercial Insurance, you need a solid understanding of insurance policies, risk assessment, and customer service, often supported by a relevant degree or insurance certifications such as CIC or CISR. Familiarity with agency management systems (like Applied Epic or AMS360), rating tools, and Microsoft Office is typically required. Strong organizational skills, attention to detail, and effective communication enable you to manage client accounts and support senior managers efficiently. These skills and qualities are crucial to ensuring accurate policy handling, excellent client service, and smooth team operations within a fast-paced insurance environment.

What are some common challenges faced by assistant account managers in commercial insurance and how can they be addressed?

Assistant Account Managers in Commercial Insurance often juggle multiple client accounts and deadlines simultaneously, which can be challenging when prioritizing tasks and managing client expectations. Effective time management, strong organizational skills, and clear communication with both clients and internal teams are essential to succeed in this role. Building strong relationships with underwriters and staying current with industry regulations also help ensure policies are processed accurately and efficiently. Many organizations provide training and mentorship opportunities to help new hires adapt quickly and grow in their careers.

What is the difference between Assistant Account Manager Commercial Insurance vs Commercial Insurance Agent?

AspectAssistant Account Manager Commercial InsuranceCommercial Insurance Agent
CredentialsTypically requires insurance licenses, some roles may need a bachelor's degreeRequires state insurance license; often similar educational background
Work EnvironmentSupports account managers, works in office or client meetingsWorks directly with clients, sales-focused, often in office or on-site
Employer & Industry UsageInsurance agencies, brokerages, and companiesInsurance agencies, brokerages, and independent agents
Search & Comparison IntentUnderstanding support roles in commercial insuranceSeeking sales or client acquisition roles in commercial insurance

In summary, Assistant Account Managers in Commercial Insurance primarily support account management tasks and client service, often working behind the scenes, while Commercial Insurance Agents focus on client acquisition and sales. Both roles require licensing and industry knowledge but differ in daily responsibilities and interaction levels.

What are popular job titles related to Assistant Account Manager Commercial Insurance jobs in Indiana?

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What job categories do people searching Assistant Account Manager Commercial Insurance jobs in Indiana look for?

The top searched job categories for Assistant Account Manager Commercial Insurance jobs in Indiana are:

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Cities in Indiana with the most Assistant Account Manager Commercial Insurance job openings:

Assistant Account Manager Commercial Insurance jobs near you

Commercial Lines Account Manager

WalkerHughes Insurance

Carmel, IN • On-site

Full-time

Re-posted 23 days ago

Job description

At WalkerHughes Insurance, we put people first - both our clients and our team. We guide customers through complex insurance decisions, advocate for them when they need us most, and leverage technology to deliver innovative, effective solutions.
About the Role
WalkerHughes Insurance is seeking an experienced Commercial Lines Account Manager to independently manage an established book of business within our Select Business Unit. This role focuses on delivering exceptional client service, managing policy renewals, and supporting growth by partnering with Community Business Advisors.
Key Responsibilities
Account Management & Client Service
  • Manage and service a commercial lines book of business with a strong client-first approach
  • Respond to client inquiries related to policies, endorsements, billing, and claims
  • Review complex documents including renewals, claims, applications, and supporting data
  • Maintain accurate client records and follow-up activities within agency systems
  • Coordinate with carriers to resolve claims and complex service issues

Policy Administration & Renewals
  • Prepare and process policies, renewals, endorsements, binders, and related documentation
  • Lead the renewal process and proactively address client needs and coverage gaps
  • Ensure accuracy and compliance to minimize errors and omissions

Growth & Advisor Support
  • Partner with Community Business Advisors to support client retention and sales growth
  • Identify and support new business opportunities within existing accounts
  • Contribute to strengthening long-term client relationships

Qualifications
  • 4+ years of experience in the insurance industry (Commercial Lines preferred)
  • Strong understanding of commercial insurance coverage and industry practices
  • Detail-oriented with strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • High level of customer focus and professionalism
  • Proficient in Microsoft Office and agency management systems
  • Self-motivated with the ability to work independently

Apply