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Asm Research Jobs (NOW HIRING)

Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customer ...

Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis Compensation Ranges Compensation ranges for ASM Research positions vary depending ...

Micro Focus Application Lifecycle Management (ALM) Octane Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location ...

Working knowledge of Microsoft Office Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level ...

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Customer Service Specialist I

$17.50 - $23/hr

Status research and issue resolution * SLA adherence * Written and verbal communication Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors ...

DevOps Engineer

Greenbelt, MD · On-site

$53.50 - $73.25/hr

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Customer Service Specialist I

$17.50 - $23/hr

Status research and issue resolution * SLA adherence * Written and verbal communication Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors ...

ISSO

Ashburn, VA · On-site

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Trainer 1 (Junior)

Warner Robins, GA · On-site

$51K - $55K/yr

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Hyper-V Administrator - Senior

San Antonio, TX · On-site

$74K - $100K/yr

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client ...

Federal Emergency Procedures Knowledge Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level ...

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How much do asm research jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for asm research in the United States is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is an ASM position?

An ASM (Assistant Store Manager) is a retail management role responsible for supporting store operations, supervising staff, and ensuring sales targets are met. The position often requires leadership skills, customer service experience, and familiarity with retail tools and procedures.

What is the difference between Asm Research vs Assembler?

AspectAsm ResearchAssembler
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; technical certifications beneficial
Work EnvironmentLaboratories, research facilities, or manufacturing settingsManufacturing plants, production lines, or assembly stations
Industry UsageResearch and development, electronics, aerospaceElectronics manufacturing, automotive, consumer electronics
Job FocusDesign, testing, and development of electronic componentsAssembling and installing electronic parts and devices

While both Asm Research and Assembler roles involve working with electronic components, Asm Research focuses on designing and testing new electronic systems, often in labs or R&D settings. In contrast, Assembler roles are primarily hands-on, involving the physical assembly of electronic products on manufacturing lines. The skills and credentials overlap, but their work environments and job objectives differ significantly.

What does ASM Research do?

ASM Research is a company that provides information technology and healthcare solutions, often supporting government agencies. Employees in roles like software development, data analysis, and systems engineering work on projects related to healthcare, defense, and federal government operations. The company emphasizes technical skills, certifications, and adherence to government standards in its work environment.

Is ASM Research a federal contractor?

ASM Research is a government contractor that provides IT and research services to federal agencies. As a federal contractor, it often works on government projects requiring security clearances and compliance with federal regulations.

What are some common challenges faced by professionals in ASM Research roles, and how can they be addressed?

Professionals working in ASM Research roles often deal with complex data sets and must ensure accuracy and compliance with stringent client and regulatory requirements. They may face challenges such as rapidly changing project priorities, tight deadlines, and the need to collaborate across multidisciplinary teams. To address these challenges, effective communication, strong project management skills, and a proactive approach to learning new technologies are essential. Building relationships with colleagues and seeking mentorship within the organization can also help navigate complex projects and foster career growth.

What is ASM Research and what do they do?

ASM Research is an information solutions provider that specializes in delivering technology and consulting services primarily to government clients, including the Department of Defense and other federal agencies. Their expertise includes systems integration, application development, cybersecurity, and data analytics. ASM Research supports mission-critical programs by developing customized solutions that improve organizational efficiency and decision-making. The company is known for its focus on healthcare IT, human capital management, and enterprise IT modernization.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior research scientists, specialized physicians, corporate executives, and certain technology leaders can earn $300,000 or more annually. These positions often require advanced degrees, extensive experience, and specialized skills, and may involve leadership responsibilities or working in competitive industries.

What are the key skills and qualifications needed to thrive as an ASM Research Analyst, and why are they important?

To thrive as an ASM Research Analyst, you need strong analytical skills, attention to detail, and a relevant degree in fields such as computer science, information systems, or engineering. Familiarity with data analysis tools, research methodologies, and project management software is typically required, along with potential security clearances depending on the projects. Exceptional problem-solving abilities, collaboration, and effective communication are vital soft skills for success in this role. These skills and qualifications ensure accurate research outcomes, efficient project execution, and effective teamwork in complex, data-driven environments.
More about Asm Research jobs
What cities are hiring for Asm Research jobs? Cities with the most Asm Research job openings:
What states have the most Asm Research jobs? States with the most job openings for Asm Research jobs include:
Infographic showing various Asm Research job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,571 per year, or $21.9 per hour.
Help Desk Specialist

Help Desk Specialist

ASM Research

San Antonio, TX • On-site

Full-time

Posted 12 days ago


ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 207 rated it services


Job description

Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customer's issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete.
Job Responsibilities
  • Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues.
  • Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers.
  • Performs initial problem analysis and triages problem to technical staff when appropriate.
  • Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact.
  • Responsible for knowing when to escalate an incident, resolves basic questions to problems associated with account administration, system navigation/functionality, access and FAQs.
  • Assists with compiling and regularly maintaining a log of Frequently Asked Questions (FAQ) originating with all categories of users. Assists with providing and managing official answers to all FAQs and distributing same to all interested stakeholders.
  • Contributes to the preparation of procedure manuals and documentation for help desk use.
  • Makes recommendations for improvements to help desk and assists with creating reports based on information provided from user surveys and trend analyses.

Minimum Qualifications
  • HS Diploma and four years of relevant experience or Bachelor's Degree and one year of relevant experience
  • Active Secret Clearance

Relevant Work Experience:
  • 0-2 years of customer service experience.
  • 1-3 years as a Customer Service Representative or Help Desk operator preferred.

Other Job Specific Skills
  • Knowledge of and ability to use computers, including the Microsoft Suite and Internet Explorer. Being able to type quickly and accurately is essential.
  • Must have strong interpersonal and communications skills.
  • Must be confident in ability to control phone conversations and guide customers.
  • Ability to provide step-by-step instructions and clearly express ideas and solutions to customers and colleagues.
  • Well-developed presentation, telephone and writing skills.
  • Ability to work in a team-oriented environment.
  • Ability to learn new computer applications and to continually learn changes to those computer applications.
  • Ability to multi-task.
  • Must be flexible and dependable.
  • Strong active listener, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, preferred.
  • Prior military experience or knowledge is helpful but not required.
  • Knowledge of ITIL framework and processes preferred.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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