Arena Manager Jobs in Raleigh, NC (NOW HIRING)

Are you looking for a company you can "GROW" with? Look no further, CMC Hotels can provide this opportunity to you! We believe that our team members are the heart of our organization and accomplishments are possible by the contribution of our associates who will be recognized, who can grow and be successful with us.

The CMC Portfolio leads the market, consistently exceeding operational and financial expectations as well as the guest's expectation of hospitality.

We offer an array of benefits, based on eligibility, and include:

• Competitive Wages Based on Experience
• Quarterly Bonuses
• Paid Vacation
• Holiday Pay
• Medical, Dental, Vision Insurance
• Sick Leave
• 401k
• Life Insurance
• Short Term Disability
• Employee Room Discounts

As the Sales & Catering Manager, you will be responsible for maximizing revenues in the catering and assigned group segments through account management, solicitation, and generation of new business by executing assigned action plans and following CMC Hotels Catering Sales Policies and Procedures.

• Effectively and efficiently monitor and manage all aspects of the pre-event, event and post-event details: Track, detail and communicate the particulars of each assigned event and group – including but not limited to – room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s billing details and other integral aspects of groups and events.
• Strong wedding, social and corporate event knowledge.
• Oversees or assists in capturing group business as it pertains to meeting room space as well as standalone groups.
• Maintains pro-active approach to all assigned target meeting room and group segments.
• Have complete understanding of assigned markets and be able to read and understand STAR Report.
• Must have strong basic mathematical skills that allow for calculation of room blocks, average rates and forecast information.
• Responsible to meet budgeted meeting room/catering revenues and other assigned segments.
• Must have the ability to analyze data and make sound decisions.
• Responsible for meeting with and greeting clients, conducting property tours, and promoting hotel facilities and services.
• Responsible for supervising and attending the overall set up and implementation of events and meetings.
• Communicate with relevant departments to ensure proper servicing of accounts through accurate BEO’s.
• Field all inquiries, from call-ins and booking platforms. Site visits. Prospecting calls.
• Responsible for issuing accurate menus and pricing in coordinate with DOS/GM/F&B Manager.

Technical Skills:

• Must have exceptional people skills with the ability to build trust and relations.
• Must have exceptional organizational and time management skills.
• Must have the ability to network within the business arena.
• Must have exceptional clerical skills for typing, filing, and the ability to use computer and internet systems to research potential business leads and emailing.
• Must be able to qualify potential clients and be willing to ask questions to uncover hot buttons.
• Must be able to negotiate where necessary, while selling the hotel’s amenities before offering any discounts.
• Must have a good understanding of the competition and what is offered by them to have ability to sell against them
• Must have strong knowledge of the geographic designated business market and surrounding demand generators.
• Must have an extensive knowledge of food and beverage etiquette, service standards, food preparation and presentation of foods and beverage items.
• Must have the ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis.
• Must have an extensive and creative knowledge of catering layouts using a variety of set-ups and configurations for meeting rooms.

Requirements:

• Minimum of 2 years hotel sales experience
• Bachelors degree preferred
• Passion for hotel sales
• Clear background check
• Reliable transportation

Office hours 7:30am - 4:30pm, and as needed with weekends and after hours with group
business