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Arena Manager Jobs (NOW HIRING)

SUNY Cortland

Alumni Arena Manager

Cortland, NY · On-site

$57K/yr

The Alumni Arena Manager is responsible for planning and managing both small and large-scale events, maintaining strong stakeholder relationships, ensuring facility readiness, and supporting a safe ...

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Kettering, City of (OH)

Ice Guard

Dayton, OH

$12 - $13.05/hr

Performs all cleaning duties as requested by the Assistant Arena Coordinator and Ice Arena Manager; Attends and participates in all scheduled staff meetings and in-service trainings; Responsible for ...

City of Kettering, OH

Ice Guard

Kettering, OH · On-site

$12 - $13.05/hr

Performs all cleaning duties as requested by the Assistant Arena Coordinator and Ice Arena Manager; Attends and participates in all scheduled staff meetings and in-service trainings; Responsible for ...

City of Ames

Ice Arena Shift Leader

Ames, IA

$17.56 - $18.63/hr

General Information The City of Ames has an exciting opportunity for Ice Arena Shift Leaders to ... Understand and use Point of Sale/Pass Management program and other required software. Complete ...

FACILITY MANAGEMENT CORP

Operations Manager

Pembroke, MA · On-site

$57K - $65K/yr

The Operations Manager , reporting directly to the Arena Manager, will oversee operations including supervising and supporting all programs and services the facility provides. Routine maintenance and ...

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Arena Manager information

What does an Arena Manager do?

An Arena Manager oversees the daily operations, maintenance, and scheduling of events within an arena or large event facility. Their responsibilities include coordinating with event organizers, managing staff, ensuring safety and security protocols are followed, and overseeing budgeting and financial planning for the venue. They also handle logistical aspects such as crowd control, vendor management, and ensuring the arena is compliant with all relevant regulations. The role requires strong leadership, organizational, and problem-solving skills to ensure events run smoothly and the facility remains profitable and well-maintained.

What are some common challenges an Arena Manager faces during large-scale events, and how can they be addressed?

Arena Managers often encounter challenges such as coordinating multiple vendors, ensuring attendee safety, and managing tight event schedules during large-scale events. Effective communication and detailed planning with staff, security, and event organizers are essential to minimize disruptions. Developing contingency plans for emergencies and conducting regular walkthroughs can help address issues proactively. Staying organized and adaptable ensures smooth operations and a positive experience for both guests and event partners.

What is the difference between Arena Manager vs Event Coordinator?

AspectArena ManagerEvent Coordinator
Required CredentialsHigh school diploma; experience in facility managementHigh school diploma; experience in event planning
Work EnvironmentSports arenas, entertainment venuesVarious event locations, conference centers
Employer & Industry UsageSports teams, entertainment companiesEvent planning firms, venues
Common Search & ComparisonOperational management of arenasPlanning and coordinating events

The main difference is that an Arena Manager oversees the daily operations and maintenance of sports or entertainment venues, ensuring safety and functionality. An Event Coordinator focuses on planning, organizing, and executing specific events within venues. While both roles require organizational skills, the Arena Manager has a broader operational responsibility, whereas the Event Coordinator specializes in event logistics.

What are the key skills and qualifications needed to thrive as an Arena Manager, and why are they important?

To thrive as an Arena Manager, you need expertise in facility operations, event management, budgeting, and staff supervision, often supported by a degree in business, sports management, or a related field. Familiarity with scheduling software, maintenance systems, and compliance with safety regulations is typically required. Strong leadership, problem-solving ability, and effective communication are crucial soft skills for managing diverse teams and ensuring smooth event execution. These skills ensure safe, efficient operations and memorable experiences for attendees while optimizing revenue and minimizing risks.
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Arena Manager jobs near you
Alumni Arena Manager

Alumni Arena Manager

SUNY Cortland

Cortland, NY • On-site

$57K/yr

Full-time, Part-time, Contractor, Temporary

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

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Job description

Position Details
Position Information
Budget Title
Senior Staff Assistant
Campus Title
Alumni Arena Manager
School/Division
Finance and Management, Division of
Department
Event Management Office
Staff Sub-Type
Staff & Administration
Salary Level
SL3
Salary Range
$57,700 + depending on experience (DOE)
Salary Determination
Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts.
Position Effort
Full-Time
If Part-Time, enter FTE:
Is this a temporary position?
If Temporary, enter End Date:
Position Summary
The Alumni Arena Manager serves as the primary leader responsible for daily operations, scheduling, and event management of SUNY Cortland's Park Center Alumni Arena. This position oversees and performs facility operations and coordinates a wide range of events and programs, working closely with campus partners, external clients, sponsors, and vendors to ensure efficient execution and a positive experience occurring for all participants and guests. The Alumni Arena Manager is responsible for planning and managing both small and large-scale events, maintaining strong stakeholder relationships, ensuring facility readiness, and supporting a safe, customer-focused environment. This position requires a flexible schedule, including mornings, evenings, weekends and holidays, to meet operational and event needs.
Salary Range: $57,700 + depending on experience (DOE)
What makes SUNY Cortland a great place to work?
• Our positions provide predictable salary progressions, and many offer permanency.
• Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.
• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor's approval.
• Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.
• Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings
Major Responsibilities
Facility Operations & Maintenance
Alumni Arena
  • Manage and schedule Alumni Arena for events both with and without ice including games, practices, other major college events and any external groups to enhance the user experience in the facility.
  • Perform and manage ice rink installation, daily ice maintenance, ice rink removal, including operation, maintenance, and troubleshooting of specialized ice arena equipment such as the ice resurfacer, ice edger and skate sharpener to maintain safe and high-quality ice conditions.
  • Maintain inventory of equipment, tools, and operational supplies. Recommend purchases and ensure materials are available to support facility operations and events.
  • Develop and implement operational policies for all workers and user groups outlining expectations of how to properly use the facility.
  • Ensure Alumni Arena is operationally ready for all scheduled activities through facility inspections, event preparation, equipment set up, safety checks, and coordination of maintenance activities.
  • Lead operational planning and coordination for major campus events in the Alumni Arena, including events logistics, facility preparation, staffing, equipment needs, and event-day support.

Sports Facilities
  • Assist with supervision of sports facilities which includes setting up and breaking down events, staff placements and oversight of games/events (evening, weekend and holiday hours required) to ensure proper usage of facilities.
  • Assist the Sports Facilities Manager at events utilizing SUNY Cortland Sports Facilities to ensure seamless execution when needed.
  • Assist with completing setups needed for various user groups during their respective programs taking place at SUNY Cortland Sports Facilities.

Personnel Management
  • Serve as the lead point of contact for user groups using Alumni Arena.
  • Develop and maintain relationships with other university departments and offices to assist in the planning and execution of events and upkeep of Alumni Arena.
  • Act as a liaison between staff and management, relaying information in both directions. Facilitate open communication and collaboration within the office.
  • Develop and maintain relationships with third party vendors. Coordinate with vendors and service providers regarding maintenance, repairs, inspections, and operational support for facility systems and arena equipment.
  • Recruit, train, schedule, supervise, and evaluate staff. Provide clear instructions, regular feedback, and coaching. Communicate performance expectations and goals, complete performance programs and evaluations in a timely manner. Nurture the development of staff by identifying opportunities for training and career development.
  • Direct daily work activities of staff, monitor task completion, and provide hands-on guidance to ensure operational and event needs are met.
  • Lead staff during event operations and respond to operational issues, changing priorities, and facility emergencies to ensure safe and successful event execution.
  • Confirm staff complete required training to maintain compliance with university policies and state and federal law.
  • Develop, implement and update staff manuals to reflect the expectations of duties assigned to staff.

Administrative Duties
  • Learn and utilize the SUNY Cortland campus scheduling software to schedule and maintain Alumni Arena, generate usage reports, and analyze data to improve space utilization.
  • Create and maintain accurate inventory records and oversee proper storage of equipment used at SUNY Cortland Alumni Arena using standardized, reportable methods.
  • Collaborate with stakeholders to identify, select and purchase updated equipment needed for use within Alumni Arena, ensuring cost-effective solutions.
  • Promote Alumni Arena to campus, community and external organizations to increase facility utilization and support revenue-generating opportunities.
  • Provide information and respond to inquiries from potential users of the SUNY Cortland Alumni Arena in an effective and efficient manner to ensure a positive user experience.
  • Maintain up-to-date records and implementation of operational policy, procedures, rules and regulations.
  • Prepare and maintain records of annual reports and project requests for institutional use and future planning.
  • Serve on campus and external community committees as needed to build relationships and stakeholder knowledge of Alumni Arena services.
  • Maintain compliance with applicable safety standards, risk management practices, and university policies. Respond to facility incidents, emergencies, and operational issues as needed.

Functional and Supervisory Relationships
  • Reports to the Sports Facilities Manager.
  • Works in conjunction with the Assistant Sports Facilities Manager.
  • Manage daily tasks of Alumni Arena and supervision of staff.
  • Works collaboratively with all campus departments/offices of SUNY Cortland and external groups looking to utilize Alumni Arena.

Required Qualifications
  • Bachelor's degree or minimum 3 years managing a multipurpose sports facility with ice.
  • Demonstrated experience with ice installation and removal, ice maintenance, and operation of an ice resurfacer.
  • Ability to work a flexible schedule, including mornings, evenings, weekends and holidays, to meet operational and event needs.

Preferred Qualifications
  • Experience coordinating and scheduling athletic, recreational, and event facilities within a college or university environment.
  • Experience in hiring, training, scheduling, supervising student personnel.
  • Membership and/or certification with United States Ice Rink Association (USIRA), and/or Northeast Ice Skating Managers Association (NEISMA) or ability to obtain within three years of appointment.
  • Experience with scheduling software used by multiple departments/offices of an organization.
  • Experience managing operational budgets, purchasing supplies and equipment, and supporting high-scale athletic and special events.
  • Experience operating and maintaining specialized ice arena or facility maintenance equipment.
  • Experience coordinating event logistics and supporting game-day operations in an athletic venue.

Knowledge, Skills & Abilities
  • Knowledge of sports facility operations, event support, preventative maintenance practices, and safe operation of specialized arena equipment.
  • Demonstrate initiative, adaptability, creativity and resourcefulness, with the ability to make sound operational decisions and respond effectively in a fast-paced environment.
  • Ability to perform physical demands of the position, including prolonged standing and walking, moving and lifting materials weighing up to 50 lbs., and performing routine maintenance and repair activities.
  • Proficient knowledge of Microsoft Office and the ability to learn and utilize facilities scheduling, inventory and event management software.
  • Strong organizational skills and attention to detail, including the ability to manage multiple priorities, schedules, and event-related activities simultaneously.
  • Demonstrated ability to work in a team environment while also being a self-starter.
  • Strong oral and written communication skills, with the ability to effectively engage and collaborate with diverse constituencies.
  • Willingness and ability to work flexible hours including late nights, weekends and holidays.
  • Strong problem-solving and critical thinking skills.
  • Ability to troubleshoot facility, equipment, and event-related issues and implement effective solutions with minimal supervision.
  • Ability to establish and maintain effective working relationships with students, faculty, staff, vendors, clients, and community partners.

About the University
A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.
EEO Statement
The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.
Job Close Date
Posting Detail Information
Posting Number
S26006
Review Start Date
Open Until Filled
Yes
Quick Link for Direct Access to Posting
https://jobs.cortland.edu/postings/11432

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