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Arbor Financial Credit Union Jobs (NOW HIRING)

Dort Financial Credit Union

Title Clerk

Grand Blanc, MI · On-site

$13.75 - $17.75/hr

Dort Financial Credit Union Job Opportunity Dort Financial Credit Union is seeking team members who will carry out our mission of enriching the lives of our members, employees, and communities, and ...

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Arbor Financial Credit Union information

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$25K

$65.2K

$132K

How much do arbor financial credit union jobs pay per year?

As of Aug 9, 2026, the average yearly pay for arbor financial credit union in the United States is $65,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Arbor Financial Credit Union vs Loan Officer?

AspectArbor Financial Credit UnionLoan Officer
CredentialsCredit union membership, possibly some financial certificationsLoan origination licenses, financial certifications often preferred
Work EnvironmentFinancial institution, member-focused, branch and onlineBanking or lending environment, client meetings, office setting
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, financial institutions

While both roles involve financial services, Arbor Financial Credit Union primarily serves members through various banking services, whereas a Loan Officer specializes in evaluating and approving loan applications within financial institutions. Understanding these differences helps clarify career paths and job expectations in the financial industry.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To excel as a Credit Union Member Service Representative, you need a solid understanding of banking products, financial regulations, and customer account management, often supported by a high school diploma or associate degree. Familiarity with banking software, customer relationship management (CRM) systems, and cash handling procedures is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help representatives build trust and resolve member concerns efficiently. These capabilities are crucial for delivering exceptional service, maintaining regulatory compliance, and supporting the financial well-being of credit union members.

What is Arbor Financial Credit Union?

Arbor Financial Credit Union is a member-owned, not-for-profit financial cooperative based in Michigan. It provides a range of financial services including savings and checking accounts, loans, mortgages, and credit cards to its members. Membership is typically open to individuals who live, work, worship, or attend school in certain Michigan counties. As a credit union, its main goal is to serve its members rather than to maximize profits, often resulting in lower fees and better rates compared to traditional banks.

What career advancement opportunities are available for employees at Arbor Financial Credit Union?

At Arbor Financial Credit Union, employees often have access to a variety of career growth opportunities, including internal promotions, cross-departmental training, and leadership development programs. The organization encourages professional development through mentorship and ongoing education, allowing team members to progress from entry-level roles to positions such as branch manager, loan officer, or specialized roles in operations and compliance. Regular performance reviews and a collaborative work environment help identify and support high-potential employees looking to advance their careers within the credit union.
More about Arbor Financial Credit Union jobs
What cities are hiring for Arbor Financial Credit Union jobs? Cities with the most Arbor Financial Credit Union job openings:
What states have the most Arbor Financial Credit Union jobs? States with the most job openings for Arbor Financial Credit Union jobs include:
What job categories do people searching Arbor Financial Credit Union jobs look for? The top searched job categories for Arbor Financial Credit Union jobs are:
Arbor Financial Credit Union jobs near you
Infographic showing various Arbor Financial Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,227 per year, or $31.4 per hour.

Collection Representative I

Chief Financial Credit Union

Rochester Hills, MI • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Collections Representative I
(Member Solutions / Customer Service)
$18-$22 per hour
Full-Time | Lending Department | Credit Union
Chief Financial Credit Union is seeking a compassionate and solution-focused Collections Representative I to join our team.
This role focuses on early-stage member outreach and support, helping members who are just beginning to fall behind on payments. Our approach to collections is centered on member service, education, and problem-solving - working with members to find solutions and prevent further financial hardship.
If you enjoy helping people, having meaningful conversations, and making a real impact, this is a great opportunity to start or grow your career in financial services.
What You'll Do
Contact members with accounts 11-29 days past due to assist with bringing loans current
Work with members to identify payment solutions and repayment options
Handle returned payments and checks, ensuring timely follow-up and resolution
Contact members experiencing first-payment defaults and help resolve issues early
Review accounts for loan maturity and payment accuracy
Maintain accurate records of all member interactions and account activity
Collaborate with internal departments to resolve account-related issues
Follow all credit union policies, procedures, and regulatory requirements
A Member-First Approach to Collections
At Chief Financial Credit Union, we take a service-driven approach to collections.
This role is not about high-pressure tactics - it's about:
Helping members understand their options
Providing guidance during financial challenges
Building trust through respectful, professional communication
Creating positive outcomes for both the member and the Credit Union
What We're Looking For
Strong customer service and communication skills
Ability to handle sensitive conversations with empathy and professionalism
Problem-solving mindset with attention to detail
Ability to manage multiple accounts and follow up consistently
Professional, reliable, and team-oriented attitude
Preferred Experience
Customer service, call center, or collections experience
Banking, credit union, or financial services experience
Experience handling payments, account issues, or difficult conversations
Great Opportunity for Customer Service Professionals
This role is a great fit for candidates with experience in:
Customer service or call center roles
Retail or hospitality environments
Cash handling or payment-related positions
Sales or customer-facing roles
Many successful Collections team members come from customer service backgrounds and build long-term careers in financial services.
Career Growth Opportunities
This position is an excellent entry point into our Collections team.
Opportunities to advance through our Collections career path with increasing responsibility and pay.
Team members may grow into roles such as:
Collections Representative II
Senior Collections Specialist
Collections Leadership roles
Compensation & Benefits
We offer a competitive compensation and benefits package, including:
$18-$22 per hour depending on experience
Medical (BCBSM PPO & HMO options) with employer contribution
Dental insurance with employer contribution
Vision coverage
401(k) with employer match
Generous Paid Time Off
Paid Federal Holidays
Professional development opportunities
Supportive, team-oriented work environment
Make a Meaningful Impact
At Chief Financial Credit Union, our Collections team plays a key role in helping members navigate financial challenges and regain stability.
If you're looking for a role where you can help people, build valuable skills, and grow your career, apply today.
Keywords:
Collections Representative, Customer Service Representative, Call Center, Member Solutions, Financial Services, Account Resolution, Payment Plans, Banking, Credit Union

Apply