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Arbor Financial Credit Union Jobs (NOW HIRING)

Arbor Financial Credit Union

Teller

Kalamazoo, MI · On-site

$16 - $17.25/hr

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have ...

Arbor Financial Credit Union

Teller

Kalamazoo, MI

$16 - $17.25/hr

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have ...

Arbor Financial Credit Union

Travel Teller

Kalamazoo, MI · On-site

$17 - $18.25/hr

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have ...

Arbor Financial Credit Union

Teller

Kalamazoo, MI · On-site

$16 - $17.25/hr

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have ...

Arbor Financial Credit Union

Travel Teller

Kalamazoo, MI

$17 - $18.25/hr

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have ...

Arbor Financial Credit Union

Travel Teller

Kalamazoo, MI · On-site

$17 - $18.25/hr

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have ...

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All JobsArbor Financial Credit Union Jobs

Arbor Financial Credit Union information

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$25K

$65.2K

$132K

How much do arbor financial credit union jobs pay per year?

As of Aug 11, 2026, the average yearly pay for arbor financial credit union in the United States is $65,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Arbor Financial Credit Union vs Loan Officer?

AspectArbor Financial Credit UnionLoan Officer
CredentialsCredit union membership, possibly some financial certificationsLoan origination licenses, financial certifications often preferred
Work EnvironmentFinancial institution, member-focused, branch and onlineBanking or lending environment, client meetings, office setting
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, financial institutions

While both roles involve financial services, Arbor Financial Credit Union primarily serves members through various banking services, whereas a Loan Officer specializes in evaluating and approving loan applications within financial institutions. Understanding these differences helps clarify career paths and job expectations in the financial industry.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To excel as a Credit Union Member Service Representative, you need a solid understanding of banking products, financial regulations, and customer account management, often supported by a high school diploma or associate degree. Familiarity with banking software, customer relationship management (CRM) systems, and cash handling procedures is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help representatives build trust and resolve member concerns efficiently. These capabilities are crucial for delivering exceptional service, maintaining regulatory compliance, and supporting the financial well-being of credit union members.

What is Arbor Financial Credit Union?

Arbor Financial Credit Union is a member-owned, not-for-profit financial cooperative based in Michigan. It provides a range of financial services including savings and checking accounts, loans, mortgages, and credit cards to its members. Membership is typically open to individuals who live, work, worship, or attend school in certain Michigan counties. As a credit union, its main goal is to serve its members rather than to maximize profits, often resulting in lower fees and better rates compared to traditional banks.

What career advancement opportunities are available for employees at Arbor Financial Credit Union?

At Arbor Financial Credit Union, employees often have access to a variety of career growth opportunities, including internal promotions, cross-departmental training, and leadership development programs. The organization encourages professional development through mentorship and ongoing education, allowing team members to progress from entry-level roles to positions such as branch manager, loan officer, or specialized roles in operations and compliance. Regular performance reviews and a collaborative work environment help identify and support high-potential employees looking to advance their careers within the credit union.
More about Arbor Financial Credit Union jobs
What cities are hiring for Arbor Financial Credit Union jobs? Cities with the most Arbor Financial Credit Union job openings:
What states have the most Arbor Financial Credit Union jobs? States with the most job openings for Arbor Financial Credit Union jobs include:
What job categories do people searching Arbor Financial Credit Union jobs look for? The top searched job categories for Arbor Financial Credit Union jobs are:
Arbor Financial Credit Union jobs near you
Infographic showing various Arbor Financial Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,227 per year, or $31.4 per hour.

Mortgage Servicing Representative

Arbor Financial Credit Union

Kalamazoo, MI

$18.86/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Description

Mortgage Servicing Representative Benefit Highlights

  • Paid vacation, personal, sick, holiday, volunteer & birthday time off
  • 401(k) with 6% match and 4% profit-sharing contribution
  • Top-notch health insurance, dental, and vision
  • HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage
  • Employee Assistance Program to prioritize your wellbeing
  • Tuition reimbursement
  • Loan and mortgage discounts + higher rates for savings products

Starting Wage: $18.86 /Hour, based on experience


Location: Kalamazoo, MI


About The Role

The Mortgage Servicing Representative supports members by handling inquiries, managing escrow functions, and maintaining accurate mortgage loan records while delivering exceptional service experience. This role ensures compliance with all regulations, promotes credit union products, and contributes to a positive, member-focused environment.


Where You're Headed

Join Arbor as a Mortgage Servicing Representative and develop practical expertise in mortgage servicing while working collaboratively across functions. This role provides a strong foundation for advancement within the Mortgage Lending team.


What You'll Do

  • Provide responsive support to members by handling all inquiries
  • Manage all escrow functions, including escrow analysis and disbursements for items such as property taxes and homeowners' insurance
  • Maintain accurate and up-to-date mortgage loan files while following document retention requirements and preparing the files for storage
  • Research, investigate, and resolve member questions for concerns, escalating or redirecting as needed
  • Complete required monthly, quarterly, and annual mortgage servicing reports
  • Ensure compliance with all applicable regulations, including BSA, OFAC, and the USA Patriot Act.
  • Promote and maintain a confidential environment to protect members, employee, and credit union information

Is This You?

  • High School Diploma or equivalent
  • Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills
  • Professionalism in conduct, communication, and appearance
  • Proficiency in basic computer operation
  • Ability to work collaboratively in a fast-paced environment with frequently changing priorities
  • Preferred But Not Required: College degree, mortgage/mortgage processing and financial services experience

Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org/careers.


Apply