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Apprentice It Support Jobs in Oregon (NOW HIRING)

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Socket.dev

IT Support Specialist

Sherwood, OR · On-site

$60 - $85/hr

The Level 2 IT Support Specialist serves as the primary escalation point for the Level 1 Helpdesk, resolving more complex desktop, endpoint, and network connectivity issues while escalating deeper ...

New

Ovation Workplace Services Inc.

Be Seen First

IT Support Coordinator

Beaverton, OR · On-site

$19 - $23/hr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Account Coordinator is responsible for supporting day-to-day onsite IT operations by ...

Looking Glass

IT Support Specialist

Eugene, OR · On-site

$55K/yr

Looking Glass is Hiring a Tier 1 IT Support Specialist to Join Our Agency! OVERVIEW OF RESPONSIBILITIES : The Tier 1 Support Specialist provides front-line technical support for the agency in a ...

Bay Area Hospital

IT Support Tech I - FT

Coos Bay, OR · On-site

$23.59 - $35.02/hr

We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees. IT Support Technician I Serves a crucial role as the initial contact in ...

tcw

IT Support Specialist

Portland, OR

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

Capital Seaboard

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

Cascade Management

IT Support Technician II

Tigard, OR · On-site

$20 - $26/hr

The IT Support Tech II will assist in expediting process workflow while completing business objectives, addressing all computing needs and resolves assigned service requests, monitors site ...

Cascade Management

IT Support Technician II

Tigard, OR · On-site

$20 - $26/hr

The IT Support Tech II under direct supervision, installs, maintains, tests and repairs systems and networks. This position is distinguished from an IT Support Technician I by expanding the technical ...

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All JobsApprentice It Support JobsApprentice It Support Jobs in Oregon

Apprentice It Support information

See Oregon salary details

$11

$20

$29

How much do apprentice it support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for apprentice it support in Oregon is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.36 per hour, depending on experience, location, and employer.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Oregon?

The most popular types of It Support jobs in Oregon are:

What are popular job titles related to Apprentice It Support jobs in Oregon?

For Apprentice It Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Oregon look for?

The top searched job categories for Apprentice It Support jobs in Oregon are:

What cities in Oregon are hiring for Apprentice It Support jobs?

Cities in Oregon with the most Apprentice It Support job openings:

Apprentice It Support jobs near you

IT Support Technician

MetroSys

Cottage Grove, OR • On-site

$20 - $25/hr

Full-time

Re-posted 20 days ago

Job description

Position Overview
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

Apply