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Appointment Setter Jobs in Springfield, MA (NOW HIRING)

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Appointment Setter information

See Springfield, MA salary details

$10

$24

$43

How much do appointment setter jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for appointment setter in Springfield, MA is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $29.71 per hour, depending on experience, location, and employer.

What is an appointment setter?

Appointment setters are professionals who contact potential clients or customers on behalf of a company to schedule meetings, sales calls, or consultations. Their primary role is to generate leads, qualify prospects, and set up appointments for sales representatives or other staff. Appointment setters often work in call centers, sales teams, or administrative departments and use phone calls, emails, or online platforms to reach out to prospects. Strong communication and organizational skills are important for success in this role.

What are the key skills and qualifications needed to thrive as an appointment setter, and why are they important?

To thrive as an Appointment Setter, you need strong communication skills, attention to detail, and basic proficiency with office software, often supported by a high school diploma or equivalent. Familiarity with Customer Relationship Management (CRM) systems and phone dialer tools is typically required. Exceptional interpersonal skills, persistence, and the ability to handle rejection help individuals stand out in this role. These skills ensure effective scheduling, maintain client satisfaction, and drive the business’s sales pipeline forward.

How does an appointment setter typically collaborate with sales teams to ensure successful client engagement?

Appointment setters play a crucial role in the sales process by acting as the first point of contact with potential clients. They work closely with sales representatives to schedule qualified meetings, share relevant lead information, and update CRM systems with client details. This collaboration ensures that sales teams are well-prepared for each meeting and can tailor their approach to the prospect's needs. Regular communication and feedback between appointment setters and sales representatives help refine outreach strategies and improve overall conversion rates.

What is the difference between Appointment Setter vs Telemarketer?

AspectAppointment SetterTelemarketer
Primary RoleScheduling appointments for sales teamsMaking outbound calls to promote products/services
Skills NeededCommunication, organization, persistencePersuasion, communication, resilience
Work EnvironmentOffice or remote, focused on schedulingOffice or remote, focused on outreach
Common Industry UsageSales, real estate, insuranceTelecommunications, marketing, sales

While both roles involve calling prospects, an Appointment Setter primarily focuses on scheduling meetings for sales teams, whereas a Telemarketer actively promotes products or services to generate leads. The skills overlap includes communication and persistence, but their main objectives differ: one sets appointments, the other sells directly.

How much money can an appointment setter make?

An appointment setter's earnings typically range from $10 to $20 per hour, with some earning commissions or bonuses based on successful appointments. Overall income depends on experience, industry, and whether they work part-time or full-time, with total earnings often between $25,000 and $50,000 annually.

How to get hired as an appointment setter?

To get hired as an appointment setter, candidates should have strong communication skills, familiarity with CRM software, and a professional phone manner. Many employers prefer prior telemarketing or sales experience and may require a high school diploma or equivalent. Applying through online job boards and demonstrating persistence and a positive attitude can improve chances of securing a position.

Is an appointment setter an easy job?

An appointment setter role typically involves making outbound calls, scheduling appointments, and maintaining customer records, which can be straightforward but requires good communication skills and persistence. The job's difficulty depends on factors like call volume, client expectations, and individual experience, with some finding it simple and others facing challenges in handling rejection or rejection. Training and familiarity with CRM tools can help improve efficiency and ease of the work.

What are the duties of an appointment setter?

An appointment setter is responsible for contacting potential clients via phone or email to schedule meetings or calls for sales or service teams. They often use customer relationship management (CRM) tools and need strong communication skills to effectively qualify leads and confirm appointments. Their role helps streamline the sales process and increase client engagement.

What qualifications do I need to be an appointment setter?

To be an appointment setter, candidates typically need strong communication and interpersonal skills, basic computer proficiency, and the ability to handle phone or online interactions. Some roles may require prior experience in sales or customer service, and familiarity with CRM tools can be advantageous.
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Appointment Setter jobs near you
Infographic showing various Appointment Setter job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,279 per year, or $24.2 per hour.

Entry Level Marketing - Appointment Setter

Momentum Solar

Hartford, CT • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

Momentum Solar Entry-Level Marketing And Sales Representative

Momentum Solar is hiring entry-level Marketing and Sales representatives. No solar or sales experience is required. We provide paid training, hands-on coaching, and a clear path for growth.

This is a great opportunity for someone who is outgoing, motivated, and looking to start a career in sales.

Why Join Momentum Solar?

  • Base pay plus commission
  • $5,000 new hire bonus opportunity
  • Uncapped earning potential
  • Paid training provided
  • No experience needed
  • W2 position with benefits
  • Health, dental, vision, and 401(k)
  • Career growth into sales, leadership, recruiting, or training

What You'll Do

  • Speak with homeowners about solar
  • Educate customers on the benefits of solar energy
  • Set appointments for homeowners to learn more
  • Build communication and sales skills
  • Work with a supportive team and receive ongoing coaching

Who We're Looking For

  • Positive attitude
  • Comfortable talking to people
  • Willing to learn
  • Coachable and dependable
  • Motivated to grow and earn more
  • Available to work evenings and weekends

If you have experience in retail, restaurants, hospitality, or customer service, this is a great opportunity to turn your people skills into a high-earning sales career.

If you're motivated, outgoing, and ready to build a career, Momentum Solar can give you the training, support, and opportunity to succeed!

Momentum Solar is an Equal Opportunity Employer.

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