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Application Support Jobs in Bolingbrook, IL (NOW HIRING)

DRW

Trade Support Intern

Chicago, IL · On-site

$110K/yr

As a Trade Support Intern , you will gain hands-on experience at the intersection of trading, technology, and operations. Through your contributions to Trade Support, you will help improve the tools ...

Mindlance

Desktop Support

Arlington Heights, IL · On-site

$20.50 - $26/hr

Application Support Technician Location: Arlington Heights, IL 60004 (onsite) Duration: 05+ Months JD: * Perform installation, configuration, administration, and tuning of software application ...

Caterpillar

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

Provide digital product and application support to Distribution Services Divisions (DSDs), dealers, Corporate Account Managers, subsidiary service groups, warranty technicians, sales development ...

Eaton

Lead Product Application Engineer

Woodridge, IL · On-site

$97K - $143K/yr

This role is responsible for marketing, product, and application support in assigned product categories. You will also define and service immediate customer requirements, identify opportunities for ...

Northern Trust

Sr. Lead, SW Support

Chicago, IL · On-site

This role requires strong experience in application support across distributed and data technologies, including SQL, Oracle and ETL platforms. The individual should be confident operating within ...

Northern Trust

Sr. Lead, SW Support

Chicago, IL · On-site

This role requires strong experience in application support across distributed and data technologies, including SQL, Oracle and ETL platforms. The individual should be confident operating within ...

Northern Trust

Sr. Lead, SW Support

Chicago, IL

This role requires strong experience in application support across distributed and data technologies, including SQL, Oracle and ETL platforms. The individual should be confident operating within ...

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Showing results 41-60

All JobsApplication Support JobsApplication Support Jobs in Bolingbrook, IL

Application Support information

See Bolingbrook, IL salary details

$30.7K

$159.4K

$203.7K

How much do application support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for application support in Bolingbrook, IL is $159,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,800.00 and $202,700.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What job categories do people searching Application Support jobs in Bolingbrook, IL look for?

The top searched job categories for Application Support jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Application Support jobs?

Cities near Bolingbrook, IL with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 43% Full Time, and 57% Contract. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $159,391 per year, or $76.6 per hour.

ERP Application Support Analyst - JD Edwards

Tyndale House Ministries

Carol Stream, IL • On-site

$65K - $75K/yr

Full-time

Re-posted 15 days ago

Job description

Description:

For more than 60 years, Tyndale has helped readers discover the life-giving truths of God’s Word. Today we’re one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God’s Word to as many as possible in language they can relate to and understand.

Are you a technically curious problem-solver who enjoys helping others succeed? As an ERP Application Support Analyst – JD Edwards, you’ll provide day-to-day support for JDE and other critical business applications that enable Tyndale’s mission. This role is ideal for someone early in their ERP career who wants to deepen their JDE expertise while supporting business-critical processes in a collaborative, purpose-driven environment.


You’ll work closely with IT leaders, system administrators, and business users to troubleshoot issues, improve workflows, and ensure our systems run smoothly—so our teams can focus on advancing the gospel through meaningful content.


What You'll Do

JD Edwards (JDE) Support

  • Provide Tier 1–2 support for JD Edwards (JDE) ERP system
  • Troubleshoot ERP system issues, including access, navigation, and configuration
  • Support users across Finance, Procurement, Inventory, and Sales modules
  • Perform user account setup, role/security changes, and password resets

ERP Troubleshooting and System Support

  • Analyze JDE errors, UBEs (batch jobs), and system logs
  • Troubleshoot failed transactions, stuck orders, vouchers, and receipts
  • Reproduce system issues in test/non-production environments
  • Assist with JDE Orchestrator, integrations, and EDI troubleshooting
  • Perform basic data corrections under guidance

Documentation and Training

  • Create and maintain SOPs, user guides, and knowledge base documentation
  • Train users on JD Edwards processes and workflows
  • Support testing (UAT, regression testing) for system updates and fixes

Collaboration

  • Work with JDE System Administrator, developers, and IT teams
  • Escalate complex issues with clear documentation
  • Participate in support standups and issue prioritization


Skills and Qualifications Needed

  • 1–3 years of experience with JD Edwards (JDE) or ERP systems (Oracle, SAP, NetSuite, etc.)
  • Experience supporting, ERP applications, business systems, or financial systems
  • Strong skills in, troubleshooting, problem-solving, documentation
  • Strong communication and customer support mindset

Preferred Qualifications

  • Experience with JD Edwards (JDE) Orchestrator, EDI or system integrations, UBEs, JDE logs, and processing options
  • Basic knowledge of, SQL or data queries, APIs or integrations
  • Experience supporting Finance, Supply Chain, or Operations systems


We want to hear more about you and why you are interested in Tyndale and this role, so we highly recommend including a cover letter.


Tyndale has been repeatedly certified as a Best Christian Workplace. Learn more about us and what we believe at www.tyndale.com/our-mission.


The hiring range for this position is $65k to $75k annually. Actual offers will take into consideration the candidate’s education, experience, industry knowledge, technical skills, and other relevant factors. A summary of Tyndale’s comprehensive benefits is: https://www.tyndale.com/careers/.


Requirements:


Apply