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Application Support Jobs in Rhode Island (NOW HIRING)

First Citizens Bank

Senior Manager IT

Carolina, RI · On-site +1

$131K - $132K/yr

Oversees the design, implementation, and support of systems and application. Oversees projects to produce effective results. Manages budget, including forecasting. Ensures short -term results lead to ...

First Citizens Bank

Senior Manager IT

Carolina, RI · On-site

This position works closely with Information Security, Architecture, Application Support, Network Engineering, Risk, Audit, and business stakeholders to deliver resilient infrastructure services that ...

First Citizens Bank

Systems Engineer III

Carolina, RI · On-site

Partner with application, database, storage, network, and security teams to resolve infrastructure issues. On-Call Support * Participate in a rotating 24x7 on-call support schedule. * Respond to ...

Cayenta

(Remote) Application Consultant

Carolina, RI · Remote

The Application Consultant role is project driven and supports a wide array of services for utility customers implementing and optimizing Cayenta CIS solutions. This remote role welcomes candidates ...

Harris

(Remote) Application Consultant

Carolina, RI · On-site +1

inHance, a division of Harris; is seeking an Application Consultant who will thrive in a people ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

Harris

(Remote) Application Consultant

Carolina, RI · On-site +1

inHance, a division of Harris; is seeking an Application Consultant who will thrive in a people ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

First Citizens Bank

Senior Software Engineer

Carolina, RI · Remote

$123K - $162K/yr

Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error. * Strong experience in supporting Business critical ...

First Citizens Bank

Senior Software Engineer

Carolina, RI

$123K - $162K/yr

Overview This position provides complex technical support to data processing systems through ... Executes test plans to validate application functions as designed. Analysis - Collects data related ...

Harris

(Remote) Support Analyst

Carolina, RI · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates across the organization, and use modern tools-including AI-to help deliver accurate, efficient, and ...

Harris

(Remote) Support Analyst

Carolina, RI · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates across the organization, and use modern tools-including AI-to help deliver accurate, efficient, and ...

Cayenta

(Remote) Support Analyst

Carolina, RI · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates across the organization, and use modern tools-including AI-to help deliver accurate, efficient, and ...

First Citizens Bank

Senior Software Engineer

Carolina, RI · Remote

$123K - $162K/yr

Gain a solid hands-on knowledge of our client-facing web application, our microservices, our data architecture and databases, and our internal supporting systems and how they integrate with each ...

Cayenta

(Remote) Support Analyst

Carolina, RI · Remote

Issues may span application functionality, system environments, and end-user challenges, requiring ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...

First Citizens Bank

Senior Software Engineer

Carolina, RI · On-site

$123K - $162K/yr

Overview This position provides complex technical support to data processing systems through ... Executes test plans to validate application functions as designed. Analysis - Collects data related ...

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Showing results 41-60

All JobsApplication Support JobsApplication Support Jobs in Rhode Island

Application Support information

See Rhode Island salary details

$30.4K

$157.9K

$201.7K

How much do application support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for application support in Rhode Island is $157,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $200,800.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Rhode Island?

The most popular types of Application Support jobs in Rhode Island are:

What job categories do people searching Application Support jobs in Rhode Island look for?

The top searched job categories for Application Support jobs in Rhode Island are:

What cities in Rhode Island are hiring for Application Support jobs?

Cities in Rhode Island with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Rhode Island as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Contract. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $157,854 per year, or $75.9 per hour.

Sr. Manufacturing Solutions Engineer

Teknor Apex Company

Pawtucket, RI • On-site

$53.75 - $69.25/hr

Full-time

Posted 20 days ago

Teknor Apex rating

8.2

Company rating: 8.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

11th of 84 rated plastic manufacturers

Job description

Teknor Apex is a global provider of compounding solutions, driven by technical expertise, customer focus, innovation, partnership, sustainability, and integrity. With operations across North America, Europe, and Asia, we bring together global talent and capabilities to deliver customized solutions for customers worldwide.
The Sr. Manufacturing Solutions Engineer is responsible for designing, developing, implementing, and supporting software solutions that improve business processes, manufacturing operations, quality systems, supply chain performance, and operational efficiency across the organization. This role serves as both a technical leader and hands-on developer, partnering with stakeholders throughout the business to identify opportunities and deliver innovative software solutions that drive measurable value.
The ideal candidate combines strong software engineering expertise with an understanding of industrial and manufacturing environments needs, enabling them to translate operational challenges into scalable digital solutions from beginning to end.
  • Design, develop, test, deploy, and maintain custom software applications supporting manufacturing and business operations.
  • Lead the architecture and technical design of enterprise applications, integrations, and data solutions.
  • Develop web, desktop, mobile, cloud, and API-based solutions as required by business needs.
  • Establish software development standards, coding practices, and documentation requirements.
  • Ensure solutions are scalable, secure, maintainable, and aligned with company technology strategies.
  • Partner with Operations, Quality, Supply Chain, Engineering, Finance, and other business functions to identify opportunities for digital transformation.
  • Develop and support integrations between ERP, MES, quality, warehouse, and production systems.
  • Serve as the technical lead for software development projects and mentor developers and analysts.
  • Design and develop data solutions, dashboards, reporting tools, and analytics platforms.
  • Manage multiple projects and priorities in a fast-paced environment.
  • Establish documentation standards, knowledge transfer processes, and application support models that reduce key-person dependency and improve long-term supportability of internally developed software.
  • Evaluate emerging technologies, software platforms, frameworks, and development tools using established architectural standards to support current and future business objectives.
  • Manage technical debt by proactively identifying opportunities to improve application architecture, performance, maintainability, and long-term sustainability.
  • Lead secure application design and governance for integrations with enterprise systems, cloud platforms, external AI services, and third-party technologies while ensuring compliance with cybersecurity and data governance standards.
  • Establish and enforce software engineering standards, coding practices, development methodologies, documentation requirements, code review processes, and quality expectations across all internally developed applications.
  • Govern the software development lifecycle, including source control, versioning, release management, deployment practices, and change governance to ensure reliable and repeatable software delivery.

Education and/or Work Experience Requirements:
  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field.
  • 5+ years of software development experience.
  • Experience designing and developing enterprise software applications.
  • Strong proficiency in C#, .NET, Python, Java, JavaScript, or TypeScript.
  • Experience with SQL databases, REST APIs, and system integrations.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to multitask and prioritize effectively
  • Positive attitude and team-oriented mindset

Work Schedule and Location:
  • Typical schedule: Monday-Friday, standard business hours
  • On-site in Pawtucket, RI
  • Travel Required ( up to 20%)

Preferred Skills
  • Experience in manufacturing, industrial, or process-driven environments.
  • Experience integrating ERP, MES, CRM, or enterprise systems.
  • Experience with Microsoft Azure or AWS cloud platforms.
  • Experience with Power Platform, Power BI, or low-code development tools.
  • Experience with AI, machine learning, automation, or advanced analytics.
  • Experience with industrial protocols, IoT technologies, or operational technology environments.
  • Experience leading technical teams or mentoring developers.
  • Preferred experience with Inductive Automation Ignition platform, including application development, visualization, SCADA/MES integration, scripting, and industrial data solutions.

Physical Requirements:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 25 lbs
  • Ability to sit and work at a computer for extended periods
  • Must be able to talk, listen and speak clearly on telephone

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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