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Application Support Jobs in Indiana (NOW HIRING)

Henkel

Lead Application Engineer

Elkhart, IN · On-site

They are seeking a Lead Application Engineer to identify and align engineering efforts to solve customer needs, provide product recommendations, support the innovation process, and consult on ...

TriOptus LLC

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

Act as coordinator for resolving incidents related to any application support in manufacturing plant * Be a SPOC for BUIT Local support and external vendors * Resolve connection issues with weighing ...

Deaconess

Ambulatory Application Analyst I

Evansville, IN · On-site

$24.11 - $33.75/hr

Application Analyst I - Ambulatory Applications Digital Technology Services Overview Deaconess ... In this role, you will support, configure, and optimize ambulatory and outpatient clinical ...

DPAT

IT Support Analyst

Evansville, IN · On-site

Application support * Small project and problem resolution at server/network level * Documentation/training * Interfaces with all functional areas of the business. * Maintains a safe and clean work ...

CMP.jobs

Production Support Manager

Indianapolis, IN

... application performance monitoring for customer-facing functionality Customer Support Tools ● Experience with ticketing systems (ServiceNow, Zendesk) for managing customer issues ● Knowledge of ...

Festool USA

Sales Support Specialist

Lebanon, IN · On-site

$21.50 - $29.25/hr

Support quote preparation, product configuration, and application matching Technical & Application Support * Troubleshoot tool, accessory, and system issues in-field via phone, email and webchat

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All JobsApplication Support JobsApplication Support Jobs in Indiana

Application Support information

See Indiana salary details

$29.5K

$153.4K

$196K

How much do application support jobs pay per year?

As of Jun 22, 2026, the average yearly pay for application support in Indiana is $153,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,900.00 and $195,100.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Indiana? The most popular types of Application Support jobs in Indiana are:
What are popular job titles related to Application Support jobs in Indiana? For Application Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Indiana look for? The top searched job categories for Application Support jobs in Indiana are:
What cities in Indiana are hiring for Application Support jobs? Cities in Indiana with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Indiana as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $153,381 per year, or $73.7 per hour.
Lead Application Engineer

Lead Application Engineer

Henkel

Elkhart, IN • On-site

Full-time

Posted 25 days ago

Henkel rating

8.2

Company rating: 8.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

26th of 90 rated chemical manufacturers

Job description

Job Summary:
Henkel is a company focused on innovation, sustainability, and collaboration with a strong portfolio of trusted brands. They are seeking a Lead Application Engineer to identify and align engineering efforts to solve customer needs, provide product recommendations, support the innovation process, and consult on solutions that generate value for customers.
Responsibilities:
• Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts
• Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers
• Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements
• Plan, execute testing, and report on Customer Technical Requests and communicate results to customers
• Consult customers on solutions generating value for their use cases and documenting value in Leverage Point
• Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in lab management and sales management systems
• Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints
• Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes
• Prepare internal and external technical whitepapers and make presentations to internal work groups and customers
• Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel
• Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods
• Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams
• Respect and promote the Henkel Safety, Health, Environment, and Quality rules
• Provide application support for various projects assigned by a supervisor
Qualifications:
Required:
• Bachelor's degree in engineering or equivalent
• 5-7 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis
• Customer support experience (providing product application preparation and training)
• Project management, quality management, laboratory, and field support skills
• Experience across risk assessment, finance, marketing, and sales functions
• Ability to build trusted customer relationships and communicate complex technical concepts effectively
• Demonstrated leadership skills with a strong sense of urgency and ownership
Preferred:
• Master’s degree in engineering or MBA a plus
Company:
Henkel operates worldwide with leading innovations, brands and technologies in two business areas: Adhesive Technologies and Consumer Brands. Founded in 1967, the company is headquartered in Boulogne-billancourt, FRA, with a team of 10001+ employees. The company is currently Late Stage.

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