Make a Difference The Digital Support Specialist is a dual-function expert in end-user training and clinical/non-clinical application support, with a strong focus on Epic systems. This role delivers ...
Make a Difference The Digital Support Specialist is a dual-function expert in end-user training and clinical/non-clinical application support, with a strong focus on Epic systems. This role delivers ...
DESKTOP SUPPORT
$19.25 - $24.50/hr
This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment ...
DESKTOP SUPPORT
$19.25 - $24.50/hr
This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment ...
IT Support Analyst
Evansville, IN · On-site
Application support * Small project and problem resolution at server/network level * Documentation/training * Interfaces with all functional areas of the business. * Maintains a safe and clean work ...
IT Support Analyst
Evansville, IN · On-site
Application support * Small project and problem resolution at server/network level * Documentation/training * Interfaces with all functional areas of the business. * Maintains a safe and clean work ...
Supports Technical Product Management to act as the primary application contact for operational teams, translating business requirements into configuration settings while ensuring downstream impacts ...
Supports Technical Product Management to act as the primary application contact for operational teams, translating business requirements into configuration settings while ensuring downstream impacts ...
Supports Technical Product Management to act as the primary application contact for operational teams, translating business requirements into configuration settings while ensuring downstream impacts ...
Supports Technical Product Management to act as the primary application contact for operational teams, translating business requirements into configuration settings while ensuring downstream impacts ...
This position will provide application support for legacy Microsoft .Net based applications in support for the Office of Technology and Compliance within the Indiana State Department of Health.
This position will provide application support for legacy Microsoft .Net based applications in support for the Office of Technology and Compliance within the Indiana State Department of Health.
This position will provide application support for legacy Microsoft .Net based applications in support for the Office of Technology and Compliance within the Indiana State Department of Health.
This position will provide application support for legacy Microsoft .Net based applications in support for the Office of Technology and Compliance within the Indiana State Department of Health.
Be Seen First
Electronica Application Engineer
Elkhart, IN · On-site
$110K/yr
... application support throughout the product lifecycle--from initial design discussions through ... Support OEM customers during vehicle design and integration projects. * Perform hands-on ...
New
Quick apply
Be Seen First
Electronica Application Engineer
Elkhart, IN · On-site
$110K/yr
... application support throughout the product lifecycle--from initial design discussions through ... Support OEM customers during vehicle design and integration projects. * Perform hands-on ...
New
... application performance monitoring for customer-facing functionality Customer Support Tools ● Experience with ticketing systems (ServiceNow, Zendesk) for managing customer issues ● Knowledge of ...
... application performance monitoring for customer-facing functionality Customer Support Tools ● Experience with ticketing systems (ServiceNow, Zendesk) for managing customer issues ● Knowledge of ...
Support Citrix , Windows Servers, and workstation environments ... Monitor application services and system health. * Manage user access, access groups, and ...
Support Citrix , Windows Servers, and workstation environments ... Monitor application services and system health. * Manage user access, access groups, and ...
Sales Support Specialist
Lebanon, IN · On-site
$21.50 - $29.25/hr
Support quote preparation, product configuration, and application matching Technical & Application Support * Troubleshoot tool, accessory, and system issues in-field via phone, email and webchat
Sales Support Specialist
Lebanon, IN · On-site
$21.50 - $29.25/hr
Support quote preparation, product configuration, and application matching Technical & Application Support * Troubleshoot tool, accessory, and system issues in-field via phone, email and webchat
Support Operations Lead
Indianapolis, IN · On-site
Familiarity with mobile (iOS/Android) and web application support (preferred) * Experience supporting B2B customers and/or employer-sponsored benefits platforms (preferred) Benefits * Medical ...
Support Operations Lead
Indianapolis, IN · On-site
Familiarity with mobile (iOS/Android) and web application support (preferred) * Experience supporting B2B customers and/or employer-sponsored benefits platforms (preferred) Benefits * Medical ...
Familiarity with mobile (iOS/Android) and web application support (preferred) * Experience supporting B2B customers and/or employer-sponsored benefits platforms (preferred) Benefits * Medical ...
Familiarity with mobile (iOS/Android) and web application support (preferred) * Experience supporting B2B customers and/or employer-sponsored benefits platforms (preferred) Benefits * Medical ...
Software Packaging & Application Deployment • Package, test, and deploy applications through ... Microsoft 365 / Office 365 Support • Diagnose and resolve Microsoft 365 issues including Outlook ...
Quick apply
Software Packaging & Application Deployment • Package, test, and deploy applications through ... Microsoft 365 / Office 365 Support • Diagnose and resolve Microsoft 365 issues including Outlook ...
Manages the business application operation support via the global helpdesk process. * Manages the local application team: Being part of the global IT team organization requires a team player and a ...
Quick apply
Manages the business application operation support via the global helpdesk process. * Manages the local application team: Being part of the global IT team organization requires a team player and a ...
End User Support Specialist
Brownsburg, IN · Hybrid
$40 - $45/hr
Software Packaging & Application Deployment • Package, test, and deploy applications through ... Microsoft 365 / Office 365 Support • Diagnose and resolve Microsoft 365 issues including Outlook ...
End User Support Specialist
Brownsburg, IN · Hybrid
$40 - $45/hr
Software Packaging & Application Deployment • Package, test, and deploy applications through ... Microsoft 365 / Office 365 Support • Diagnose and resolve Microsoft 365 issues including Outlook ...
Support Operations Lead
Indianapolis, IN · On-site
Familiarity with mobile (iOS/Android) and web application support (preferred) * Experience supporting B2B customers and/or employer-sponsored benefits platforms (preferred) Benefits * Medical ...
Quick apply
Support Operations Lead
Indianapolis, IN · On-site
Familiarity with mobile (iOS/Android) and web application support (preferred) * Experience supporting B2B customers and/or employer-sponsored benefits platforms (preferred) Benefits * Medical ...
Provide live-event support (setup, monitoring, troubleshooting) for streaming, recording, and ... Application & Systems Analysis * Provide Tier 2/3 support and administration for SharePoint ...
Provide live-event support (setup, monitoring, troubleshooting) for streaming, recording, and ... Application & Systems Analysis * Provide Tier 2/3 support and administration for SharePoint ...
Provide live‑event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration. * Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for ...
Quick apply
Provide live‑event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration. * Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for ...
Skilled in application architecture, design with an enterprise application Strong experience in engineering, application support. Good analytical skills. Additional Information
Skilled in application architecture, design with an enterprise application Strong experience in engineering, application support. Good analytical skills. Additional Information
Application Support information
See Indiana salary details
$29.5K - $44.6K
12% of jobs
$44.6K - $59.8K
3% of jobs
$59.8K - $74.9K
2% of jobs
$74.9K - $90.1K
5% of jobs
$96.4K is the 25th percentile. Wages below this are outliers.
$90.1K - $105.2K
6% of jobs
$105.2K - $120.3K
5% of jobs
$120.3K - $135.5K
3% of jobs
$135.5K - $150.6K
0% of jobs
$150.6K - $165.7K
0% of jobs
$165.7K - $180.9K
0% of jobs
The median wage is $184K / yr.
$180.9K - $196K
63% of jobs
$29.5K
$153.4K
$196K
How much do application support jobs pay per year?
What is the difference between Application Support vs Help Desk Support?
| Aspect | Application Support | Help Desk Support |
|---|---|---|
| Credentials | IT certifications, technical skills | Basic IT knowledge, customer service skills |
| Work Environment | Focused on specific applications, technical troubleshooting | General IT issues, user support across multiple systems |
| Employer & Industry | Tech companies, software firms, enterprise IT | Any organization with IT needs, including small businesses |
| Search & Comparison Intent | Understanding technical roles, specialized support | General IT support, user assistance |
Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.
What Does an Application Support Do?
Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.
What are Application Support roles?
How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?
What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

Full-time
Posted 18 days ago
Community Health Network rating
7.6
Based on 229 frontline employees who took The Breakroom Quiz
191st of 882 rated healthcare providers
Job description
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Digital Support Specialist is a dual-function expert in end-user training and clinical/non-clinical application support, with a strong focus on Epic systems. This role delivers high-quality technical training, provides hands-on support, and ensures seamless adoption and optimization of applications across diverse care settings. The specialist collaborates with IT, training, and operational teams to drive effective application use and workflow integration.
Key Responsibilities:
Coaching & Engagement
- Deliver virtual coaching and real-time support to end users.
- Lead onsite training events
- Analyze system data to identify optimization opportunities.
- Document and share caregiver feedback for continuous improvement.
- Partner with Principal and Technical Trainers to ensure content accuracy.
- Observe workflows and suggest curriculum updates.
- Test and validate lesson plans in training environments.
- Identify and report build/workflow inconsistencies.
- Credential in multiple Epic applications as needed.
- Provide at-the-elbow support during go-lives, upgrades, and rounding.
- Offer workflow enhancement and general IT support.
- Facilitate engaging classroom and virtual training sessions.
- Prepare materials and follow standard operating procedures.
- Foster a collaborative learning environment and adapt teaching methods to learner needs.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
- Bachelor's Degree is required.
- A combination of education and experience may be considered in lieu of a degree.
- Minimum of two (2) years of healthcare and/or relevant IT training experience required.
- Strong instructional and presentation skills.
- Deep understanding of clinical workflows.
- Effective troubleshooting and communication abilities.
- Passion for continuous learning and improvement.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!
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