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Application Support Jobs in Colorado (NOW HIRING)

Candidate will also be responsible for guiding and mentoring other junior Java developers. ยท Design, development and support of Physician facing web and mobile application. ยท Work with the Product ...

We represent top-tier manufacturers and support our customers through every stage-from system ... Application Engineer Salary Range: $65,000 - $85,000 per year (based on experience) Job Type ...

Facilities Support HVAC Internship - QuikTrip Corporation Location: Various store locations around Denver. Department: Facilities Maintenance Compensation: $23.33/hour Schedule: Parttime or fulltime ...

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Application Support information

See Colorado salary details

$32.6K

$169.5K

$216.6K

How much do application support jobs pay per year?

As of Jul 16, 2026, the average yearly pay for application support in Colorado is $169,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,400.00 and $215,600.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
What are the most commonly searched types of Application Support jobs in Colorado? The most popular types of Application Support jobs in Colorado are:
What are popular job titles related to Application Support jobs in Colorado? For Application Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Colorado look for? The top searched job categories for Application Support jobs in Colorado are:
What cities in Colorado are hiring for Application Support jobs? Cities in Colorado with the most Application Support job openings:
Infographic showing various Application Support job openings in Colorado as of July 2026, with employment types broken down into 74% Full Time, 4% Temporary, and 22% Contract. Highlights an 86% In-person, 5% Hybrid, and 9% Remote job distribution, with an average salary of $169,493 per year, or $81.5 per hour.
Tier II Application Support Specialist (Microsoft Dynamics 365)F

Tier II Application Support Specialist (Microsoft Dynamics 365)F

Kavaliro

Colorado Springs, CO โ€ข On-site

Full-time

Re-posted 11 days ago


Job description

Job Description
Our client is seeking a skilled Tier II Application Support Specialist (Microsoft Dynamics 365) for a long-term contract opportunity. This role provides Tier II application support for Microsoft Dynamics 365 CRM as part of an embedded contract support model. The resource will work alongside internal IT staff and existing contract team members to resolve escalated issues, support system configuration, and assist end users across a distributed organization.
The expectation is hands on, day to day operational support-integrating into established tools, processes, and support rhythms rather than operating as an external consultant.
DUTIES:
Tier II Support & Escalation
  • Act as an escalation point for Tier II Dynamics 365 CRM issues from Tier I support
  • Troubleshoot and resolve application, configuration, and data related issues
  • Partner with Tier I support to reduce repeat incidents and improve resolution quality
  • Ticket Ownership
  • Own assigned tickets through investigation, resolution, and closure
  • Provide clear status updates and resolution details to IT and business stakeholders
  • Identify recurring issues and recommend documentation or corrective actions
  • System Configuration & Validation
  • Support configuration and maintenance of organizational and regional data in Dynamics 365
  • Validate fixes, configuration changes, and enhancements from an end user perspective
  • Assist with functional testing tied to updates or minor enhancements
  • End User Support & Enablement
  • Provide direct support and guidance to users with varying technical skill levels
  • Deliver remote training or walkthroughs as needed
  • Reinforce standard processes and best practices
  • Documentation & Continuous Improvement
  • Document common issues, workflows, and resolutions
  • Contribute to internal knowledge base and support documentation
  • Provide practical feedback to improve usability and support efficiency
  • Team Integration
  • Work as an embedded member of a blended internal/contract support team
  • Participate in regular support touchpoints as required
  • Follow established tools, ticketing systems, and operating procedures

REQUIREMENTS:
  • 3+ years of proven experience providing Tier II or advanced application support
  • Hands on experience supporting Microsoft Dynamics 365 CRM
  • Strong troubleshooting and problem solving skills
  • Clear written and verbal communication with a customer focused approach
  • Comfortable working remotely in a collaborative team environment
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Functional testing or validation experience tied to requirements or user stories
  • Familiarity with CRM platforms and enterprise application support
  • Experience supporting distributed or multi entity organizations
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Job Requirements
Remote
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.