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Application Support Manager Jobs in Raleigh, NC (NOW HIRING)

Client Support Desk Analyst

Raleigh, NC · On-site

$60K - $75K/yr

... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates ...

This role collaborates closely with infrastructure, application support, engineering, cybersecurity ... Manage staffing, scheduling, shift coverage, workload distribution, and operational readiness.

This role collaborates closely with infrastructure, application support, engineering, cybersecurity ... Manage staffing, scheduling, shift coverage, workload distribution, and operational readiness.

This role collaborates closely with infrastructure, application support, engineering, cybersecurity ... Manage staffing, scheduling, shift coverage, workload distribution, and operational readiness.

In this role, you will report to the Customer Support Manager and work closely with international ... Please submit your application in English, as it's our company language. Requirements What We're ...

In this role, you will report to the Customer Support Manager and work closely with international ... Please submit your application in English, as it's our company language. Requirements What We're ...

In this role, you will report to the Customer Support Manager and work closely with international ... Please submit your application in English, as it's our company language. Requirements What We're ...

Showing results 41-60

Application Support Manager information

See Raleigh, NC salary details

$59.3K

$104K

$160.9K

How much do application support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application support manager in Raleigh, NC is $104,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $123,400.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Raleigh, NC?

The most popular types of Application Support jobs in Raleigh, NC are:

What job categories do people searching Application Support Manager jobs in Raleigh, NC look for?

The top searched job categories for Application Support Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Application Support Manager jobs?

Cities near Raleigh, NC with the most Application Support Manager job openings:

Full-time

Re-posted 24 days ago


Job description

The Applications Developer (IT Analyst/Programmer III) will bepart of the Application Development/Online Services division of the DigitalTransformation department. The developer will be responsible for designing anddelivering high quality, custom applications to various internal customersacross a variety of projects. The Applications Developer will work closely withthe PMO (Project Management Office) - Project Managers/Business Analystsalongside Web Designer and stakeholders at various parts of the softwaredevelopment lifecycle to understand the project's functional and technicalrequirements.

From these discussions and supplied specifications, theApplications Developer will proceed to efficiently implement the solution whileadhering to internal development standards. Inaddition, this position is responsible for isolating and fixing defects inexisting applications as well as migration of key legacy applications to newerplatforms. This position includes significant backend PHP development responsibilitieswithin a Linux environment, while also supporting front-end user interfacedevelopment and application integration efforts.

The position may also assistwith evaluating and implementing modern development tools, automationtechnologies, and AI-assisted development practices to improve operationalefficiency and application support. Ongoing support, maintenance, andenhancement of applications following implementation are essentialresponsibilities of this position.