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Application Support Manager Jobs in Madison, WI (NOW HIRING)

Symphony Corp

Application Architect I

Madison, WI · On-site

Provide support for RabbitMQ * Provide production support for mission critical applications ... Communicate effectively both verbally and in writing with team members, management, and business ...

AprilAire

Product Engineer II

Sun Prairie, WI · On-site

Provide application support to Product Management and Customer Service * Provide technical input for Continuous Improvement projects (Cost and Quality) * Collaborate with Lab Operation team and ...

TEKsystems

Technical Support

Madison, WI

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Receive and manage inbound calls from field technicians requesting assistance, reporting service ... Application Deadline This position is anticipated to close on Aug 26, 2026. About TEKsystems We're ...

New

TEKsystems

Technical Support

Madison, WI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Receive and manage inbound calls from field technicians requesting assistance, reporting service ... Application Deadline This position is anticipated to close on Aug 26, 2026. About TEKsystems We're ...

New

Sub-Zero Group, Inc.

GRC Analyst I

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... units on their application. * Support the organization's AI Governance program through ... Risk Management: * Support risk assessment activities by gathering information, documenting risks ...

Cliftonlarsonallen

Lead Palantir Application Engineer

Madison, WI

$103K - $136K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... managers to align technical delivery with project and portfolio priorities. * Production Support ... Guide application teams in the use of Foundry capabilities such as Workshop, Ontology, Pipeline ...

Sub-Zero & Wolf Appliance

GRC Analyst I

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... units on their application. * Support the organization's AI Governance program through ... Risk Management: * Support risk assessment activities by gathering information, documenting risks ...

Toro

Field Application Specialist - HammerHead

Lake Mills, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Offering unmatched field support and project consultation to customers worldwide. Field Application Specialist II at HammerHead: The Field Application Specialist reports to the Manager, Application ...

Santander

Senior Java Application Developer

Madison, WI · On-site

$175K - $220K/yr

Design, implement, and support system enhancements, refactoring, and modernization efforts ... Ability to manage multiple initiatives and context switch effectively. * Ability to continuously ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Madison, WI

Application Support Manager information

See Madison, WI salary details

$61.5K

$107.8K

$166.8K

How much do application support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application support manager in Madison, WI is $107,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,600.00 and $128,000.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Madison, WI?

The most popular types of Application Support jobs in Madison, WI are:

What job categories do people searching Application Support Manager jobs in Madison, WI look for?

The top searched job categories for Application Support Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Application Support Manager jobs?

Cities near Madison, WI with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,831 per year, or $51.8 per hour.

Application Architect I

Symphony Corp

Madison, WI • On-site

Contractor

Re-posted 5 days ago

Job description

Company Description
History & Overview: Symphony Corporation delivers information technology solutions to health systems by synchronizing clinical, financial and administrative data. Our approach merges the client's existing expertise, infrastructure, and technology assets with Symphony's well-tested software product development processes, specific industry knowledge, proven experience and technology expertise. The end result is rapid implementation, cost efficiencies and scalable technology applications that meet current and future business requirements. Since 1997, our thought leadership and technology solutions, including our SymphonyCare platform and S.A.F.E. methodologies, have enhanced the performance of 70 of the nation's top 100 health systems. Our development processes have met stringent CMMi Level IV standards, making Symphony an industry leader in product development and custom application development.
Job Description
Provide architectural and big picture oversight for development of new or enhanced software products. Responsible for ensuring quality and consistency of the software architecture across the system and providing day-to-day technical guidance to the development teams. Define the system, technical, and application architectures for major areas of development and recommend course of action to maintain cost effectiveness and competitiveness. Stay up-to-date on business initiatives and objectives, particularly as these relate to infrastructure and development architecture issues. Research and implement best practices frameworks/capability models that will control costs, provide higher quality, and/or increase predictability of service delivery. Research new technology and development tools to remain abreast of current and emerging technology. Entry-Level position within field. Requires little to no experience in discipline. Conducts routine tasks as directed. Closely supervised with little latitude for independent judgment. Typically requires up to three year's experience or equivalent education.
Job Description:
We have an immediate opening at the Department of Employee Trust Funds (ETF) for an application architect. ETF is a state agency that is recognized as a leader in providing public employee benefit systems. This position would work on a development team to help ETF move to its future state with its new Benefits Administration System (BAS).
Responsibilities:
Primary:
  • Assist with application architecture planning, implementation, and review
  • Perform WebLogic administration tasks on Linux servers including configuration, deployments, analysis, and troubleshooting
  • Provide support for RabbitMQ
  • Provide production support for mission critical applications including oncall responsibilities based on team rotation
  • Provide security recommendations and implementation following ETF standards and best practices
  • Follow and promote best practices and development standards
  • Work with business customers to perform analysis and troubleshooting as necessary
  • Work with other IT staff to implement process improvements
  • Communicate effectively both verbally and in writing with team members, management, and business customers
  • Must be a self-starter with the ability to work independently and produce results

Secondary:
  • Work with staff from the Division of Enterprise Technology to coordinate WebSphere administration tasks on Windows servers including configuration, deployments, analysis, and troubleshooting
  • Provide architectural guidance to developers regarding the following core development technologies: Java, Struts, spring, Hibernate, Oracle, PL/SQL, JavaScript, and JIRA. Additional technologies for the BAS project include Kofax, Linux, GWT, WebLogic, Selenium, RabbitMQ, Maven, SVN, Eclipse, Crucible, Bamboo, and Jmeter.

Qualifications
Additional Information
  1. LOCAL CANDIDATES REQUIRED
  2. An in person interview will be required before a final hire is made

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