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Application Support Manager Jobs in Madison, WI (NOW HIRING)

Cliftonlarsonallen

Lead ERP (Workday) Engineer

Madison, WI · On-site

$103K - $136K/yr

The Lead ERP Engineer with CLA's Enterprise Resource Management team improves and supports business ... Serve as escalated application support for CLA's Workday and lead technical resource for ERP ...

Wisconsin

Technical Support Consultant

Madison, WI · On-site

$57K - $82K/yr

... application process. Job Category: Academic Staff Employment Type: Regular Job Profile: User ... r of the Department Support Team. On a day-to-day basis, this person will primarily work on ...

Symphony Corp

Application Architect I

Madison, WI

Provide support for RabbitMQ * Provide production support for mission critical applications ... Communicate effectively both verbally and in writing with team members, management, and business ...

WisDems

General Interest Application

Madison, WI · On-site

We focus on recruiting, training, and supporting volunteers, helping them become leaders who can ... Our team is responsible for managing, analyzing, and interpreting data to guide the organization ...

Symphony Corp

Application Architect I

Madison, WI · On-site

Provide support for RabbitMQ * Provide production support for mission critical applications ... Communicate effectively both verbally and in writing with team members, management, and business ...

ssollc

Program Support Specialist - Wisconsin

Madison, WI · Hybrid

$18 - $35/hr

Program Support Specialist - Madison, WI (ROLLING APPLICATION) Pay Range: $18-$35 per hour Work ... Maintain accurate records, perform data entry, and support document management. * Provide excellent ...

AprilAire

Product Engineer II

Sun Prairie, WI · On-site

Provide application support to Product Management and Customer Service * Provide technical input for Continuous Improvement projects (Cost and Quality) * Collaborate with Lab Operation team and ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Madison, WI

Application Support Manager information

See Madison, WI salary details

$61.5K

$107.8K

$166.8K

How much do application support manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for application support manager in Madison, WI is $107,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,600.00 and $128,000.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Madison, WI? The most popular types of Application Support jobs in Madison, WI are:
What job categories do people searching Application Support Manager jobs in Madison, WI look for? The top searched job categories for Application Support Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Application Support Manager jobs? Cities near Madison, WI with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,831 per year, or $51.8 per hour.

Application Architect II

Information Resource group, Inc.

Madison, WI • On-site

Other

Re-posted 28 days ago

Job description

IRG is looking for an Application Architect
Duration 12+ Months
We are looking for an optimistic, results-oriented, and adaptable application tech lead with the desire to help our clients and one another succeed. This position primarily serves as an application lead developer, and mentor to members of our Work Programs modernization project. This project is focused on modernization of complex multi-agency mainframe systems into a user friendly and state of the art web based system. This is a multi-phase project with the current focus on phase 2 of the project.
Experience working on agile projects is essential. Strong hands on technical skills and experience with the following is mandatory: ASP.NET Core written in C#, Web API, Angular, bootstrap, TFS, DB2, SQL Server, and other state of the art tools and libraries.
The Application Architect (AA) works closely with the project manager to provide strategic technical direction and mentoring of the development team to make this new system a reality. An ideal candidate for this position prioritizes his/her work to provide technical leadership and at the same time, write code, and collaborate with the project manager. Experience deploying systems in a large organizations and developing implementation and roll back plans is required. Applicants should be comfortable and concise with presenting to business area and upper level management when required.
The AA is responsible for technical quality and the stability of the application, including supporting the application post production release. The AA will perform some production support and is expected to mentor members of the development team in diagnosing issues quickly and responsibly. We are looking for a team player that promotes sound coding practices, code reviews, documentation, and improves processes leading to cost effectiveness throughout the product development life cycle.
Applicants for this position must have 10 or more years of design, development, implementation, and post production support of complex web applications. The applicant should expect to provide leadership and mentoring of others in testing from unit, system, QA automation, load-testing, and to establishing performance benchmarks.
Key Success Factors:
In this role the technical lead /architect should expect to balance time between working with the team and delivering his/her coding, research, communications, and documentation.
Ability to identify risks and provide relevant solutions to complex problems while ensuring on-time delivery.
Performs impact analyses for planning hardware and/or software upgrades. Includes upgrades to the development stack, as well as the applications still in development or post production support states.
Understands upstream and downstream dependencies.
Demonstrates the ability to share knowledge via formal mentoring, reviewing code, reviewing design documents, and providing technical talks.
Adept at producing architectural diagrams and presentations for use in communication with various levels of management and staff in both the business and IT.
Ability to lead and deliver change in a productive way.
Other Notes to Vendors:
1) An in person interview will be required before a final hire is made.
2) Resumes should be no longer than 3 pages.
3) This position is for an onsite position in Madison, WI.
4) Please bring three (3) business references to an interview.
5) The selected candidate will be required to sign exhibit B (attached) as part of the onboarding process.
6) The selected candidate will be required to complete a criminal background check.
7) This position is budgeted for 1960 hours annually. Hours will be prorated the first year based on start date.
8) DCF does not sponsor work visas, either at the time of hire or at any later date.
QualificationRatingMust HaveIIS5 YrsChange Management_7 YrsSQL Client tools4 YrsTypescript and CSS8 YrsCode Branching and version control6 YrsC#8 YrsUnit Testing6 YrsAngular 2/4 or higher5 YrsLeader4 Yrs.Net Core6 YrsPost production support on middle to large web applications5 YrsWeb Environment - W2K web/applications servers, C#, DB2 Connect, SQL Server, ASP.Net Core, Angular 48 YrsExcellent oral and written communication skills8 YrsExperience in upgrading .Net Core 1.1 to .Net core 2.21 YrsJavascript based responsive HTML 5 applications8 YrsStress Testing, Performance Testing, and Load Testing5 YrsMethodologies - Understanding of project management methodologies and experience with 'agile'8 YrsTeam Foundation Server5 Yrs.Net Application and Web Application Design Patterns8 YrsExperience in upgrading Bootstrap and Angular1 YrsXML5 YrsSQL5 YrsExperience in Technical Writing and Documentation7 YrsAutomated Testing and Continuous Integration3 YrsBootstrap3 YrsData flow and structure modeling4 YrsTechniques for securing against threats7 YrsSQL Server4 YrsAnalytical/problem solving skills8 Yrs
To Apply please send resume to Amanda Hague at ahague@irginc.net or call 573-632-6474 ex 205