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Application Support Manager Jobs in Detroit, MI (NOW HIRING)

OSRAM

Senior Application Engineer

Novi, MI · On-site

Provide support in all aspects, electrical, thermal, and optical, of a complete system to our ... Understanding of thermal management concepts and photometry of optoelectronics devices is ...

Walker-Miller Energy

IT Development Manager

Detroit, MI · On-site

We create and manage customized energy waste reduction programs that assist electric and gas ... Oversee application support activities, including incident response, root-cause analysis, problem ...

New

Marvel Technologies Inc

Project Manager

Pontiac, MI · On-site

Our Client is seeking experienced (5+ years) Application Project Managers (PMs) responsible for planning, managing, delivery and ongoing application support for IT initiatives for County departments ...

PCS Company

IT Support Technician Co-op

Fraser, MI · On-site

$19.25 - $26.50/hr

Create and manage trouble tickets ensuring all issues are tracked and resolved. * Troubleshoot and ... and standard application support. * Escalate unresolved or complex issues to appropriate IT ...

JLL

BMS/OT Technology Support Specialist

Detroit, MI

$100K - $137K/yr

Application Technology Ownership & SME * Manage overall technology health, stability, security, and ... Support BMS controls cutovers, system startups, and new user group creation for new construction ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Detroit, MI

Application Support Manager information

See Detroit, MI salary details

$55.8K

$97.9K

$151.4K

How much do application support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for application support manager in Detroit, MI is $97,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $116,200.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Detroit, MI?

The most popular types of Application Support jobs in Detroit, MI are:

What job categories do people searching Application Support Manager jobs in Detroit, MI look for?

The top searched job categories for Application Support Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Application Support Manager jobs?

Cities near Detroit, MI with the most Application Support Manager job openings:

Application Support Manager jobs near you

Senior Application Engineer

OSRAM

Novi, MI • On-site

Full-time

Re-posted 8 days ago

Job description

Senior Application Engineer
Novi, Michigan, United States
Sense the power of light
ams OSRAM is a global leader in innovative light and sensor solutions. "Sense the power of light" - our success is based on our deep understanding of the potential of light. By adding intelligence to light, we enable our customers to drive transformative applications. Our around 20,000 employees worldwide focus on innovation alongside the societal megatrends of digitalization, smart living, energy efficiency, and sustainability. Whatever your role is, you are a part of a talented team that enjoys exploring and designing new technologies.
Your new responsibilities
Bringing intelligence to light and passion to innovation
ams OSRAM is a global leader in optical solutions. By adding intelligence to light and passion to innovation, we enrich peoples' lives. This is what we mean by Sensing is Life. Our employees worldwide focus on innovation across sensing, illumination and visualization to make journeys safer, medical diagnoses more accurate and daily moments in communication a richer experience.
The Opto Semiconductors business within ams OSRAM offers high-performance opto semiconductor components and in-depth support for state-of-the-art system solutions based on innovative semiconductor optical sources. The Business Unit can look back on almost fifty years of production and development expertise.
As part of a global Team, Application Engineering Team is responsible for designing our components in to leading solutions within the illumination, visualization, and sensing applications. This position is within the Illumination team. Application Engineers are also responsible for acting as the technical liaison between our customers and R&D/PD team to stay on top new technologies to maintain our global leadership within the industry.
Your new responsibilities:
  • Create a deep technical system understanding by investigating into all relevant system approaches to figure out benefits and drawbacks of the different system solutions
  • Provide support in all aspects, electrical, thermal, and optical, of a complete system to our customers and other internal customer facing teams
  • Provide application support to ams OSRAM's existing customers and cultivate new relationships with potential new customers and partners by developing design proposals, hardware mock-ups, and any technical material.
  • Identify and develop innovative applications for ams Osram's products. Extract and communicate key technical requirements for new product ideas from the customers and market, and work closely with the Product management and R&D/ Product Development team on the new product designs
  • Develop application-level documentations including design guidelines, reference designs, applications notes & design tools
  • Collaborate with marketing and Sales to develop & execute product and application solution promotion plans, provide technical product and application training&
  • Promote ams OSRAM LED technologies through industry technical committees, technical conferences, and events & tradeshows

What we look for
What we look for:
  • Bachelor's or Master's degree in engineering, Optoelectronics, or Physics
  • 5+ years of experience in developing electronics systems or applications, preferably LED /Laser/Sensor-based systems, practical experience with product, module and/or system evaluations
  • Strong understanding of basic semiconductor devices and their characteristics
  • Understanding of thermal management concepts and photometry of optoelectronics devices is considered to be a definite asset
  • Experience with customer interfacing, presenting at conferences, and technical writing
  • Programming/ Microcontroller development experience will be a PLUS
  • Excellent written and verbal communication skills
  • Self-motivated and self-dependent working style
  • Ability to travel (approximately 20-30%)

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.
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