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Application Support Manager Jobs in Decatur, GA (NOW HIRING)

CXtec Inc.

Systems Application Associate

Norcross, GA · On-site

... management solutions for organizations of all sizes, all over the world. We are looking for a Systems Application Associate . As a Systems Application Associate you will be responsible for supporting ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Provide clear and timely communication to stakeholders, including management and end-users ...

SolGenie

Application Operations Engineer

Atlanta, GA · On-site

Support Application maintenance activities * Managing Daily data processing & troubleshoot failures * Building proactive Monitoring & alerting service. * Automation using ansible, python, Perl ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Decatur, GA

Application Support Manager information

See Decatur, GA salary details

$59.6K

$104.5K

$161.6K

How much do application support manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for application support manager in Decatur, GA is $104,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $124,000.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What job categories do people searching Application Support Manager jobs in Decatur, GA look for? The top searched job categories for Application Support Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Application Support Manager jobs? Cities near Decatur, GA with the most Application Support Manager job openings:
Application Support Manager jobs near you
QuickBase Application Specialist

QuickBase Application Specialist

Expert Technology Services

Atlanta, GA • On-site

Contractor

Posted 18 days ago

Job description

Please Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

We are seeking an experienced QuickBase professional to support its Materials, Logistics, and Equipment delivery team. This individual will step into a critical role supporting a large QuickBase environment that includes approximately 250 total applications, with 10?12 enterprise-level applications. The ideal candidate will be able to contribute quickly, provide hands-on QuickBase support, and help manage a mix of SAP Implementation support, non-SAP project work, and KTLO responsibilities. This role requires strong hands-on QuickBase experience, including the ability to support and enhance applications, troubleshoot issues, work with pipelines and integrations, and perform SQL querying or data extraction. The team needs a seasoned resource who can operate independently, support business users, handle maintenance and support tickets, and deliver enhancements without requiring significant training or ramp-up.

Key Responsibilities:

  • Support, maintain, troubleshoot, and enhance QuickBase applications across a large enterprise application portfolio.
  • Assist with SAP-related QuickBase work as well as non-SAP project initiatives.
  • Handle KTLO activities including application maintenance, support tickets, troubleshooting, and enhancements.
  • Work with QuickBase pipelines, integrations, SQL querying, and data extraction as needed.
  • Partner with business stakeholders to understand issues, prioritize requests, and deliver practical application solutions.
  • Operate independently and provide immediate value with limited ramp-up.

Required Skills : Preferred Qualifications: Experience supporting a large QuickBase environment with both enterprise-level and smaller business applications. General application support background. Experience supporting maintenance, enhancements, and production support in parallel with project delivery. SAP experience is a plus but not required. Environment / Application Footprint: QuickBase footprint includes approximately 250 total applications. Approximately 10?12 applications are enterprise-level applications. Strong, hands-on QuickBase experience. Experience supporting, maintaining, troubleshooting, and enhancing QuickBase applications in an enterprise environment. Ability to work with QuickBase pipelines and integrations. Ability to perform SQL querying and data extraction. Ability to independently support business users, triage issues, and deliver enhancements without extensive ramp-up or training. Nice-to-Have / Preferred Experience: General application support background. Experience supporting a large QuickBase portfolio with both enterprise applications and smaller business applications. Prior experience balancing project work with KTLO/support responsibilities. SAP experience is not required.

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No


Rank :A3
Requested Date :2026-06-26