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Application Support Manager Jobs in Decatur, AL (NOW HIRING)

Cloud Developer - Mid

Huntsville, AL · On-site

$55.50 - $75.75/hr

... Application Support Team. The Data and Applications Team develops, operates, maintains, and ... cloud stacks, managing policies for the use of cloud services, requests for new technology ...

nLogic is seeking a Database / Application Specialist to support a mission-focused effort in the ... Document, design, test and implement custom technical solutions to support ARC Management support ...

Public Key Infrastructure (PKI)/Identity, Credential, and Access Management (ICAM/IDAM)/Internet ... Provide end-user training and support. * Work with IT professionals, Database Administrators ...

Public Key Infrastructure (PKI)/Identity, Credential, and Access Management (ICAM/IDAM)/Internet ... Provide end-user training and support. * Work with IT professionals, Database Administrators ...

J62FG is also responsible for supporting applications that are migrating from Legacy AMPS to DOW E ... Manages the migration of SAP database and application configuration into production as well as ...

Senior Propulsion Engineer

Huntsville, AL · On-site

$103K - $141K/yr

... application. * Support development of plans and schedules aligned with project and program ... Effective time management and organizational skills in a deadlinedriven environment. * Familiarity ...

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Application Support Manager information

See Decatur, AL salary details

$57.2K

$100.3K

$155.1K

How much do application support manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for application support manager in Decatur, AL is $100,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $119,100.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Decatur, AL? The most popular types of Application Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Application Support Manager jobs? Cities near Decatur, AL with the most Application Support Manager job openings:
Database / Application Specialist

Database / Application Specialist

nLogic

Huntsville, AL • On-site

Full-time

Re-posted 5 days ago


Job description

Job Summary:
nLogic is seeking a Database / Application Specialist to support a mission-focused effort in the Huntsville area. This role will contribute to mission-critical efforts by applying expertise in MSSQL databases and application development while collaborating with government and industry partners.
Responsibilities:
• Document, design, test and implement custom technical solutions to support ARC Management support tasks
• Provide recommendations to optimize/streamline existing processes and procedures by leveraging automated/custom scripts within the SDP Ticketing system
• Provide hands on training and support to applicable groups within the team in relation to custom technical solutions and day-to-day operations
• Create custom, automated, and on-demand reporting as needed by Management and support staff.
• Troubleshoot, resolve, and document application and database issues on a daily basis
Qualifications:
Required:
• Active, in-scope Secret security clearance or the ability to obtain and maintain a Secret security clearance required.
• Bachelors degree in related Information Management field
• 4-8 years of related and relevant work experience
• Experience with MSSQL deployment, managing, hardening and optimizing.
• Experience in MSSQL based application customization to include but not limited to ServiceDesk Plus.
• History of custom technical solution design and implementation strategies
• Experience in the use of query design, scripting languages and REST API
• Ability to anticipate future needs and create structures and processes that can be easily modified
• U.S. Citizenship is required
Preferred:
• Experience working in a Department of War (DoW) Environment
• Experience working with ticketing system customizations, preferably ServiceDesk Plus or other Manage Engine Products
• Experience in test and/or BMDS
• Experience working in secured spaces
• Experience in Service now
• Experience with Power Apps and or Power BI
Company:
nLogic specializes in systems engineering, test and evaluation, IT, training, cyber security, logistics, program, and business management. Founded in 2009, the company is headquartered in Huntsville, USA, with a team of 201-500 employees. The company is currently Growth Stage.