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Application Support Manager Jobs in Decatur, AL (NOW HIRING)

Deshazo LLC

Application Engineer

Huntsville, AL · On-site

The work product of the Application Engineers, and their collaboration with the Account Managers, must support the sales effort while promoting Deshazo and protecting the company's interests. JOB ...

Code Plus Inc

Application Developer

Huntsville, AL · On-site

Application Developer Various position levels for each position: Junior-level - 2-3 years of ... Support technical documentation, configuration management, and software release activities Desired ...

DeSHAZO LLC

Application Engineer

Huntsville, AL · On-site

The work product of the Application Engineers, and their collaboration with the Account Managers, must support the sales effort while promoting Deshazo and protecting the company's interests. JOB ...

DeSHAZO LLC

Application Engineer

Huntsville, AL · On-site

The work product of the Application Engineers, and their collaboration with the Account Managers, must support the sales effort while promoting Deshazo and protecting the company's interests. JOB ...

H2L Solutions Inc

Application Engineer

Huntsville, AL · On-site

The Application Engineer shall have the knowledge and abilities outlined in the core functions ... support changing mission requirements. * Perform IT System Administration. * Manage distributed ...

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All JobsApplication Support Manager JobsApplication Support Manager Jobs in Decatur, AL

Application Support Manager information

See Decatur, AL salary details

$54.6K

$95.7K

$148K

How much do application support manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for application support manager in Decatur, AL is $95,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $113,600.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Decatur, AL? The most popular types of Application Support jobs in Decatur, AL are:
Application Support Manager jobs near you
Low-Code Application Developer, Mid-Level

Low-Code Application Developer, Mid-Level

MDW Associates

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

MDW Associates, LLC is seeking a Low-Code Application Developer, Mid-Level to support a mission-critical digital modernization initiative for the Missile Defense Agency (MDA) in Huntsville, Alabama. This role will support the development, enhancement, and modernization of business, contracting, acquisition, financial management, and/or related enterprise applications.
The Low-Code Application Developer will help transition legacy systems into modern web-based environments and support the continued development of MDA enterprise platform capabilities, including solutions built using the Appian low-code framework, SharePoint, Microsoft SQL Server, Power BI, and related technologies.
This role is on-site/hybrid.
The Low-Code Application Developer, Mid-Level may perform a combination of some or all of the following duties:
  • Develop, enhance, and maintain enterprise applications supporting MDA business, contracting, acquisition, financial management, and operational workflows.
  • Support the modernization of legacy technologies into modern web-based and enterprise platform environments.
  • Design, develop, and maintain custom SharePoint-based and standalone web solutions using JavaScript, HTML5, CSS3, AJAX, and jQuery.
  • Write, optimize, and maintain SQL/T-SQL tables, queries, views, and stored procedures in Microsoft SQL Server.
  • Support data validation, user input controls, and application functionality to ensure compliance with MDA requirements, security protocols, and applicable standards.
  • Develop PowerShell scripts to automate information storage, archive management, library management, and related administrative processes.
  • Design and deploy reports, dashboards, and data visualizations using Power BI to support management insight and decision-making.
  • Participate in an Agile development environment, including sprint planning, daily coordination, issue tracking, testing, and user feedback cycles.
  • Coordinate with project managers, technical team members, and government stakeholders using tools such as Jira, Microsoft Teams, and related collaboration platforms.
  • Support documentation, testing, troubleshooting, and continuous improvement of applications and development processes.

Required Experience/Skills:
  • 3 years of software development, systems modernization, or related technical experience.
  • Experience developing web-based solutions using JavaScript, HTML5, CSS3, jQuery, and AJAX.
  • Experience with Microsoft SQL Server, including T-SQL queries, database design, and stored procedures.
  • Familiarity with SharePoint customization, web parts, lists, libraries, workflows, or related SharePoint development activities.
  • Experience or training with Appian or another low-code/no-code enterprise application platform.
  • Practical experience with PowerShell scripting for automation.
  • Experience developing dashboards, reports, or visualizations using Power BI.
  • Familiarity with common development and collaboration tools such as Git, Visual Studio/VS Code, Postman, Jira, and Microsoft Teams.
  • Ability to work independently and collaboratively in a fast-paced, mission-focused environment.
  • Strong analytical, troubleshooting, documentation, and communication skills.

Desired Experience/Skills:
  • Experience supporting Department of Defense, federal government, or federal contractor environments.
  • Experience with MDA, defense acquisition, contracting, financial management, or business operations systems.
  • Appian development experience, Appian training, or Appian certification.
  • Experience migrating legacy applications into modern enterprise platforms.
  • Experience supporting Agile software development teams.

Education Requirements:
  • Bachelor's degree in Business, Information Systems, Finance, Accounting, Computer Science, or a related field.
  • Equivalent experience may be considered in lieu of degree.

Security Requirements:
  • Candidates for this position must have an Active Secret Security Clearance.

Company Description
Incorporated in 2012, MDW is a small business headquartered in McLean, VA with offices in Huntsville, AL. We provide Federal government clients with consulting, management services, advisory and assistance services, decision support, strategic planning, process planning and improvement, task execution and metrics analysis. Our mission is to make our clients more successful by providing honest assessments, exceptional analysis, prudent advice, direct communication, and hard work.
Our core capabilities include:
  • Strategic Planning
  • Cost Estimating
  • Budget Programming and Justification
  • Budget Execution
  • Acquisition Management
  • Financial Systems Support & Integration

MDW Associates, LLC ("MDW") is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, religion, color, sex, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy or any other unlawful basis unrelated to the ability to do the job. MDW seeks to employ talented, ethical, and entrepreneurial-minded persons. Our applicants and employees are protected from discrimination as required by Federal law.
Additional Information
We offer a competitive and comprehensive benefits and compensation package for our employees, including but not limited to:
  • Health
  • Dental
  • Vision
  • Group Life Insurance/Long Term Disability/Short Term Disability
  • Retirement/401(k)
  • Flexible Leave Policy

All your information will be kept confidential according to EEO guidelines.

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