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Application Support Manager Jobs in Decatur, AL (NOW HIRING)

Avnet, Inc.

Field Application Engineer

Huntsville, AL · On-site

As the AMD Xilinx dedicated Field Application Engineeryou will be a key member of a technical sales ... Manage technical support issues within customer base and collaborate/bring in AMD Xilinx technical ...

Deshazo LLC

Application Engineer

Huntsville, AL · On-site

The work product of the Application Engineers, and their collaboration with the Account Managers, must support the sales effort while promoting Deshazo and protecting the company's interests. JOB ...

DeSHAZO LLC

Application Engineer

Huntsville, AL · On-site

The work product of the Application Engineers, and their collaboration with the Account Managers, must support the sales effort while promoting Deshazo and protecting the company's interests. JOB ...

Code Plus Inc

Application Developer

Huntsville, AL · On-site

Application Developer Various position levels for each position: Junior-level - 2-3 years of ... Support technical documentation, configuration management, and software release activities Desired ...

DeSHAZO LLC

Application Engineer

Huntsville, AL · On-site

The work product of the Application Engineers, and their collaboration with the Account Managers, must support the sales effort while promoting Deshazo and protecting the company's interests. JOB ...

H2L Solutions Inc

Application Engineer

Huntsville, AL · On-site

The Application Engineer shall have the knowledge and abilities outlined in the core functions ... support changing mission requirements. * Perform IT System Administration. * Manage distributed ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Decatur, AL

Application Support Manager information

See Decatur, AL salary details

$57.2K

$100.3K

$155.1K

How much do application support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for application support manager in Decatur, AL is $100,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $119,100.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Decatur, AL? The most popular types of Application Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Application Support Manager jobs? Cities near Decatur, AL with the most Application Support Manager job openings:
Application Support Manager jobs near you

Mid-Level Jira Analyst

TriVector Services, Inc

Huntsville, AL • On-site

Full-time

Re-posted 8 days ago

Job description

Job Type
Full-time
Description
TriVector Services, Inc. provides quality aerospace engineering solutions to complex problems through a renowned team of engineering professionals. We are a Service-Disabled, Veteran-Owned, SBA-certified Small Business headquartered in Huntsville, Alabama. Our experienced team is dedicated to building lasting partnerships based on professional integrity and sound engineering principles. TriVector's Experience and exceptional Performance adds measurable Value to every project. TriVector Services, Inc., is seeking qualified candidates to fill our Mid-Level Jira Analyst position.
The Jira Analyst will provide support to NASA's Human Landing System (HLS). The candidate will work with a ride range of technical disciplines and project leadership at Marshall Space Flight Center. The primary responsibilities of the position may include (but are not limited to):
  • Gather requirements for processes, and determine ways to build/optimize/improve software tools in Jira and confluence
  • Provide application support for JIRA and Confluence across the Human Landing System (HLS) Program
  • Create JIRA projects, queries and reports as required
  • Experience with performing all areas of JIRA administration, including systems administration, application management, change control, risk management and validation and verification for multiple product baselines
  • Support SharePoint, JIRA and Confluence users
  • Work with project leads to create custom dashboards
  • Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
  • Support and configure JIRA plugins as required
  • Generate documentation and training for Jira workflows and processes
  • Maintain awareness of Agency Application changes to Atlassian tools and manage licenses.

Requirements
Required Qualifications:
  • Bachelor's degree in a STEM (Science, Technology, Engineering, or Mathematics) field or a related technical discipline
  • Must have a minimum of 10+ years total experience with 5+ years working directly with Atlassian products (Jira/Confluence)
  • Experience working in a technical field while interacting with multiple focus areas or elements
  • Familiar with Engineering projects and processes

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