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Application Support Manager Jobs in Utah (NOW HIRING)

Bohme

Business Application Manager

Draper, UT · On-site

Oversee application support, incident management, and vendor relationships * Drive system enhancements, upgrades, and implementations (including new store openings or channel expansions) * Establish ...

Epicor

Technical Application Specialist | BisTrack

Lehi, UT · Hybrid

$62K - $100K/yr

As a Technical Application Specialist, you will diagnose, troubleshoot, repair, and debug software ... Manage assigned support cases end-to-end, providing timely follow-up and clear communication via ...

Heritage Schools, Inc.

IT Systems Specialist

Provo, UT

$19 - $26/hr

... manage day-to-day technology needs across our locations. This position is responsible for employee technical support, computer setup, software installation, technology inventory, security cameras ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Utah

Application Support Manager information

See Utah salary details

$55.5K

$97.4K

$150.7K

How much do application support manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for application support manager in Utah is $97,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,400.00 and $115,600.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Utah? The most popular types of Application Support jobs in Utah are:
What are popular job titles related to Application Support Manager jobs in Utah? For Application Support Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Application Support Manager jobs in Utah look for? The top searched job categories for Application Support Manager jobs in Utah are:
What cities in Utah are hiring for Application Support Manager jobs? Cities in Utah with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Utah as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $97,423 per year, or $46.8 per hour.

Manager, Application Support

Bridge Property Management

Salt Lake City, UT • On-site

Other

Re-posted 15 days ago

Bridge Property Management rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

144th of 250 rated facilities management

Job description

Make an impact

As the Manager, Application Support, you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing day-to-day support operations, serve as a key escalation point, and drive improvements across a portfolio of 170+ properties.

Lead, mentor, and develop a team of 3+ support professionals 

Manage ServiceNow ticket operations including intake, triage, escalation, and resolution 

Establish SLAs, workflows, and reporting to ensure efficient support delivery 

Analyze ticket trends and drive root-cause resolution 

Serve as the escalation point and subject matter expert for Yardi platforms and integrations 

Oversee user access, system configuration, and ongoing application support 

Partner with vendors and internal stakeholders to resolve issues and implement enhancements 

Lead application onboarding/offboarding for property transitions 

Support release management, testing, and new system integrations 

Maintain documentation, reporting, and communication with leadership

What you should bring

5+ years of experience in application support or IT operations 

2+ years of people management experience 

Strong experience with ServiceNow (ticketing, workflows, reporting) 

Expertise with Yardi platforms (Voyager, CRM IQ, RentCafe, etc.) 

Experience with user access management and system administration 

Knowledge of property management operations 

Ability to manage multiple priorities in a fast-paced environment 

Strong communication and cross-functional collaboration skills 

Bachelor's degree or equivalent experience

Preferred: 

Experience with release management, UAT, or integrations 

ITIL or ServiceNow certifications 

Experience supporting large property portfolios

What you can be a part of

You'll work closely with Technology leadership, operations, and vendors to ensure seamless application performance across a growing portfolio. This role plays a key part in scaling support operations, improving processes, and enhancing the overall technology experience for the organization.

What Bridge Property Management employees say

Pay

Benefits

Hours and flexibility

Workplace

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