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Application Support Manager Jobs in Connecticut (NOW HIRING)

krg technology inc

LMS Support

Groton, CT · On-site

Contribute to the planning of application/infrastructure releases and configuration changes ... Accountable for User Account Management of all applications within the Enterprise Learning ...

STI

Application Developer

Hartford, CT · On-site

Provide ongoing maintenance and support for existing .NET legacy applications, addressing technical ... Strong verbal and written communication skills, with the ability to manage tasks proactively and ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Connecticut

Application Support Manager information

See Connecticut salary details

$58K

$101.8K

$157.4K

How much do application support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for application support manager in Connecticut is $101,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $120,800.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Connecticut? The most popular types of Application Support jobs in Connecticut are:
What job categories do people searching Application Support Manager jobs in Connecticut look for? The top searched job categories for Application Support Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Application Support Manager jobs? Cities in Connecticut with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 3% Temporary, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $101,802 per year, or $48.9 per hour.

ABI Resources - Now Hiring: Supervisor Support Managers

ABI Resources

New London, CT • On-site

$33K - $40K/yr

Full-time, Part-time

Re-posted 8 days ago

Job description

ABI Resources - Now Hiring: Supervisor Support Managers
Join Our Mission at ABI Resources to empower and support lives across Connecticut. We are seeking a dedicated and experienced Supervisor Support Manager to lead and mentor our team of care professionals.
Our Mission:
At ABI Resources, we provide comprehensive support to individuals recovering from brain injuries, strokes, and TBIs. Our team's commitment is to enhance the quality of life for our clients in the comfort of their homes.
Role Overview - Supervisor Support Manager:
As a Supervisor Support Manager, you will play a critical role in ensuring the highest standards of care and support are delivered to our clients. You will be leading a team of dedicated professionals, fostering a culture of compassion, excellence, and continuous learning.
Key Responsibilities:
Team Leadership: Manage and support a team of direct care staff, including Home Health Aides, Personal Care Assistants, and Direct Support Professionals.
Quality Assurance: Monitor and ensure the quality of care provided, adhering to policies and best practices.
Training and Development: Facilitate ongoing training and professional development opportunities for team members.
Client Relations: Work closely with clients and families to understand their needs and ensure satisfaction with services provided.
Administrative Duties: Oversee scheduling, staff evaluations, and compliance with regulatory standards.
Qualifications:
Education: Bachelor's degree in a related field (Healthcare Administration, Social Work, etc.).
Experience: Minimum of 3 years in a supervisory role within healthcare or disability support services.
Skills: Strong leadership, communication, and organizational skills. Empathy and ability to motivate and support a diverse team.
Requirements: Valid driver's license, personal vehicle, and proof of insurance. Must be at least 18 years of age.
Why Choose ABI Resources:
Impactful Leadership Role: Drive positive change and directly contribute to the well-being of our clients and professional growth of our team.
Supportive and Inclusive Culture: Be a part of a respectful and collaborative work environment.
Career Advancement: Opportunities for professional growth and development.
Equal Opportunity Employment:
ABI Resources is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Application Process:
Interested candidates are encouraged to apply through our website or indeed.
Join us in making a difference at ABI Resources. Your leadership can help shape the future of disability support services in Connecticut.
Join Our Team at ABI Resources - Empowering Lives in Connecticut
A.B.I. RESOURCES
Home Health Aide
Personal Care Assistant
Caregiver
Direct Support Professional
Residential Support Worker
In-Home Supportive Services Worker
Home Care Assistant
Community Support Worker
Home Care Nurse
Family Support Specialist
Join a mission where your dedication and caring nature are not just valued, but pivotal. We are seeking individuals who aspire to make a lifelong impact in a professional setting, driven by consistency and a heartfelt commitment to bettering lives. Here, you'll find more than a job - you'll discover a career path where your passion for helping others is the cornerstone of our success. Together, let's create a nurturing environment where your skills and compassion can thrive, making every day an opportunity to enhance lives and foster lasting, positive change. Your journey towards a fulfilling career starts here, where your ability to care creates endless possibilities.
Website: ABI Resources
Our Mission:
At ABI Resources, we are dedicated to aiding individuals recovering from brain injuries, strokes, and traumatic brain injuries (TBI) in their journey towards recovery in the comfort of their homes. Our inclusive team culture ensures each member feels valued and appreciated, directly contributing to the life-changing care we provide to our clients across Connecticut.
Why Choose ABI Resources:
Supportive Team Culture: We believe in open communication, collaboration, and inclusivity. Your ideas and perspectives matter here, fostering a respectful and dignified work environment.
Flexible Scheduling: Whether you're seeking full-time or part-time roles, weekday or weekend schedules, we offer various options to suit your lifestyle.
Meaningful Work: Join us in making a significant difference in the lives of incredible individuals and families in our community.
Roles and Responsibilities:
Comprehensive Support: Assist clients in all aspects of home and community life, ensuring safety and promoting independence.
Professional Friendship: Establish a healthy, supportive bond with clients.
Daily Living Assistance: Help with personal hygiene, dressing, and maintaining a clean, organized living space.
Health and Wellness Management: Coordinate and attend medical appointments, encourage consistent exercise, and facilitate social activities.
Joining ABI Resources - What You Need:
Education: High school diploma or equivalent.
Experience: Preferably 1 year in disability care (not mandatory).
Requirements: Valid driver's license, personal car, proof of insurance, and minimum age of 18.
References: Provide a recommendation from a personal or professional contact.
Equal Opportunity Employment:
ABI Resources proudly embraces diversity and equal opportunity. We're committed to building a team that represents various backgrounds, perspectives, and skills.
Our Services:
Our team is composed of a variety of skilled professionals committed to providing compassionate care. This includes caregivers, Independent Living Skills Trainers (ILSTs), Personal Care Assistants (PCAs), Direct Support Professionals (DSPs), Companions, Recovery Assistants (RAs), Behavioral Health specialists, and Certified Nursing Assistants (CNAs). Each member brings specialized skills and dedication to ensure the highest quality of care and support for individuals with disabilities.
Collaborations and Partnerships:
Proudly working alongside the Money Follows the Person Program, Acquired Brain Injury ABI Waiver Program. DSS, DMHAS, CCC, SWCAA, WCAAA, ACR, Access Health, United Services, and others. We support the Connecticut Medicaid MFP and ABI Waiver Program, providing comprehensive disability support services across Connecticut.
Locations We Serve:
Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland, Windham, Bridgeport, New Haven, Stamford, Hartford, Waterbury, Norwalk, Danbury, New Britain, West Hartford, Greenwich, Fairfield, Hamden, Bristol, Meriden, Manchester, West Haven, Stratford, Milford, East Hartford, Middletown, Wallingford, Southington, Enfield, Shelton, Norwich, Groton, Trumbull, Torrington, Glastonbury, Naugatuck. Willimantic, Hartford, New Haven, New London, Waterbury, Bridgeport, New Britain, East Hartford, Ansonia, Norwich and many more.
Join Us:
We're excited to welcome new team members who are passionate about making a difference. Thank you for considering ABI Resources. We look forward to meeting you.
Pay Range: $33,000 - $40,000 per year

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