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Application Support Manager Jobs in Alaska (NOW HIRING)

Staffingine LLC

... process and support * ProblemSolving * Troubleshooting issues within the Enovia application ... Management, Kubernetes, AppDynamics ,Major incident management ,Microservices ,MongoDB,MS SQL ...

Pacs

$90K - $115K/yr

Interact with Service Desk to coordinate support activities and application knowledge transfer ... User management including security role creations. Language Skills Must possess the ability to make ...

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Application Support Manager information

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$65.7K

$115.2K

$178.2K

How much do application support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support manager in Alaska is $115,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $136,800.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Alaska?

The most popular types of Application Support jobs in Alaska are:

What cities in Alaska are hiring for Application Support Manager jobs?

Cities in Alaska with the most Application Support Manager job openings:

Application Support Manager jobs near you

Area Operations Manager - Downstream Chemicals

Baker Hughes Company

Anchorage, AK • On-site

Full-time

Medical, Life, Retirement

Re-posted 29 days ago

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

251st of 499 rated machine equipment manufacturers

Job description

Area Operations Manager - Downstream Chemicals
Would you like to take ownership of customer needs to help them operate safely and efficiently?
Do you enjoy providing a vital service that ensures successful operations across a diverse customer base and geographies?
Join Our Downstream Chemical Team
Our Downstream Chemicals team combines advanced chemistry, digital tools, and more than 100 years of industry expertise to deliver meaningful value to our customers. We provide best-in-class support to improve water and process treatment applications within refineries and industrial facilities where we operate, enabling safe, reliable, and optimized performance.
Partner with the Best
As an Area Operations Manager, you will lead customer engagement, service execution, and commercial growth across your assigned area. You will partner with field teams, sales, and engineering to ensure high-quality application support, identify customer opportunities, and deliver innovative chemical solutions that drive value and long-term growth.
As an Area Operations Manager, you will be responsible for:
  • Building and maintaining long-term, strategic customer relationships to originate sales opportunities and develop business growth strategies across the assigned area.
  • Supporting field activities including sampling, testing, application maintenance, and routine performance reporting for existing customers.
  • Supporting the development, installation, and optimization of systems and designs that apply chemical products and technologies.
  • Partnering with Sales and Engineering teams to develop and deliver customer presentations focused on value creation, reliability, and process improvement.
  • Providing account management fundamentals to understand customer needs, operational requirements, and growth opportunities while supporting account budget and P&L responsibilities.
  • Identifying, coordinating, and managing multiple projects of varying complexity that deliver measurable value to customers.
  • Monitoring and maintaining existing customer programs, including performance tracking and documentation of application results.
  • Collaborating with cross-functional team members to drive technical sales initiatives and innovative solutions.
  • Promoting safe, compliant, and consistent service execution in alignment with Baker Hughes standards.

Fuel Your Passion
To be successful in this role you will:
  • Have a Bachelor's degree in Engineering or a related technical discipline.
  • Have a minimum of 5 years of experience in hydrocarbon process treatment or water treatment applications, including wastewater, boiler, and cooling systems.
  • Demonstrate a solid understanding of industrial chemical treatment technologies and the technical sales process.
  • Exhibit strong mechanical aptitude and effective troubleshooting skills.
  • Have previous laboratory experience or familiarity with analytical methods and data interpretation.
  • Possess a strong understanding of customer requirements and refinery or oil & gas processing market conditions.
  • Communicate complex technical information clearly and concisely to internal teams and external customers at various organizational levels.
  • Be comfortable with overnight travel (approximately 50%) and on-site support at customer locations.

Work in a Way That Works for You
We recognize that individuals perform at their best in different ways. For this role, the working pattern is:
  • Monday - Friday, 7:00 AM - 4:00 PM
  • Location: This position is based in Anchorage, Alaska. Candidates must reside in Alaska or be willing to relocate. Relocation support may be provided based on business needs and candidate eligibility.

Working with Us
Our people are central to everything we do at Baker Hughes. We foster an inclusive, collaborative, and safety-focused environment where individuals are supported, developed, and empowered to bring their authentic selves to work. We invest in talent development, leadership growth, and continuous learning at all levels of the organization.
Working for You
We reward those who drive change and deliver results with a comprehensive benefits package, including:
  • Contemporary work-life balance and employee well-being programs
  • Comprehensive private medical coverage
  • Life insurance and disability protection
  • Tailored financial and retirement programs
  • Additional voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Sales Advisor - Sales Enabler

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