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Application Support Contract Jobs in Indiana (NOW HIRING)

LHH US

Accounting Manager | Bonus

Indianapolis, IN · Hybrid

$90K - $110K/yr

Prepare and review client invoicing and support contract tracking * Supervise/manage accounting ... Support collections and cash application processes * Identify process improvement opportunities and ...

LHH US

Accounting Manager | Bonus

Indianapolis, IN · Hybrid

$90K - $110K/yr

Prepare and review client invoicing and support contract tracking * Supervise/manage accounting ... Support collections and cash application processes * Identify process improvement opportunities and ...

Holiday Health Care

IT Manager

Evansville, IN

$90K - $111K/yr

Clinical & Business Application Support Overseeing EMR/EHR and other clinical systems to ensure ... Vendor, Budget, and Standards Management Managing vendor relationships, contracts, procurement ...

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Application Support Contract information

What is an application support contract?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What does an application support contract do?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What are the key skills and qualifications needed for an application support contract?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is the career path for application support?

The career path for application support typically starts with an entry-level support analyst or technician role, focusing on troubleshooting and user assistance. With experience, professionals can advance to senior support, systems analyst, or technical lead positions, and eventually move into roles such as application manager, IT consultant, or specialized technical architect, often requiring certifications like ITIL or vendor-specific credentials. Progression depends on developing technical skills, understanding of business processes, and gaining experience with relevant tools and systems.

What are the most commonly searched types of Application Support jobs in Indiana?

The most popular types of Application Support jobs in Indiana are:

What are popular job titles related to Application Support Contract jobs in Indiana?

For Application Support Contract jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Application Support Contract jobs in Indiana look for?

The top searched job categories for Application Support Contract jobs in Indiana are:

What cities in Indiana are hiring for Application Support Contract jobs?

Cities in Indiana with the most Application Support Contract job openings:

Application Support Contract jobs near you
Infographic showing various Application Support Contract job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

DIRECTOR-APPLICATIONS IT

Methodist Hospitals

Merrillville, IN • On-site

Full-time

Re-posted 28 days ago

Job description

Overview
This position is a hybrid in the Chicagoland area.
The Director of IT Applications leads the strategy, implementation, and ongoing support of clinical and business application systems across our network of hospitals and clinics. The Director oversees Epic ambulatory and revenue cycle modules along with along with other revenue cycle and ancillary clinical and administrative applications. This person will manage a team of application analysts and will partner closely with finance, compliance, and operations to translate organizational needs into effective application solutions - all while maximizing the value of limited capital and operating resources.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)
Application Strategy & Leadership
  1. Partner with the Director of Clinical Informatics to develop and execute a multi-year application roadmap aligned with the hospital system's clinical, financial, and operational priorities.
  2. Oversee the EHR platform and integrated modules, along with revenue cycle, ambulatory, and other clinical and business applications.
  3. Lead, mentor, and develop a team of application analysts.
  4. Serve as a key advisor to the CIO on application strategy, vendor selection, and IT governance.

Operations & Support
  1. Ensure high availability, performance, and security of mission-critical clinical and business applications.
  2. Establish and monitor service levels for application support, incident response, and change management.
  3. Oversee system upgrades, patches, integrations, and lifecycle planning across the application portfolio.

Stakeholder Collaboration
  1. Partner with clinical, financial, compliance, and operational leaders to translate business needs into application solutions.
  2. Build strong working relationships across departments.
  3. Represent IT Applications in cross-functional governance and project steering committees.

Fiscal & Vendor Management
  1. Manage vendor relationships, contracts, and licensing to control costs and maximize value from existing technology investments.
  2. Prioritize initiatives that improve operational efficiency, reimbursement capture, and total cost of ownership.
  3. Develop and manage the IT Applications operating and capital budget.

Compliance & Risk
  1. Ensure applications meet HIPAA, Meaningful Use / Promoting Interoperability, 340B (where applicable), and other regulatory requirements tied to safety net funding.
  2. Support audit readiness, data privacy, and security initiatives in partnership with Compliance and Information Security.

Performs other duties and responsibilities as assigned.
Qualifications
JOB SPECIFICATIONS(Minimum Requirements)
KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrated experience managing an EHR platform and integrated clinical/business applications.
  • Strong understanding of healthcare regulatory requirements, including HIPAA and federal interoperability mandates.
  • Proven ability to manage vendor relationships, contracts, and budgets in a resource-constrained environment.
  • Excellent communication and relationship-building skills across clinical, financial, and operational stakeholders.
  • Familiarity with 340B program requirements and safety net-specific funding or reimbursement models (preferred).

EDUCATION
Bachelor's degree in Information Technology, Health Informatics, Business Administration, or a related field is Required.
Master's degree in Health Informatics, Business Administration, or related fieldis Preferred.
EXPERIENCE
8+ years of progressive IT experience in a healthcare or hospital setting, including 3+ years in a leadership role overseeing application teams is required.
Experience working within a safety net, public, or critical access hospital systemis preferred.
Experience with a major EHR platform (e.g., Epic, Oracle Health/Cerner, MEDITECH) is preferred.
CERTIFICATIONS AND LICENSURES
Relevant certifications (e.g., PMP, CPHIMS, CHCIO) is required.
EPIC Certification is preferred.
MODEL OF CARE AND CONDUCT
Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do. Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees. This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all position's duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.#GoMethodist
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About Methodist Hospitals

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Methodist Hospitals is a reputable institution in the healthcare and medical industry with its base in Gary, Indiana, United States. A trusted name in comprehensive medical services, the organization is primarily known for its robust offering in the fields of emergency and acute medical care, tracking back its foundational roots to the year 1923. Catholic nun Sister Gesuina set up the hospital with the sole mission of providing affordable healthcare services to the residents of Gary. Today, their mission stays true to promoting health, healing, and well-being in the communities they serve, encompassing a diverse representation of races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Gary, IN, US

Year founded

1923

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