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Application Support Consultant Jobs (NOW HIRING)

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

New

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

New

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

New

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

New

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

New

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

New

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Application Support Consultant information

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How much do application support consultant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for application support consultant in the United States is $54.84, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $69.95 per hour, depending on experience, location, and employer.

What is an application support consultant?

Application Support Consultants are IT professionals who provide technical support and guidance for software applications used by organizations. They troubleshoot issues, assist users, and work with software vendors or developers to resolve problems. Their role often includes maintaining application performance, implementing updates, training users, and ensuring that applications meet business needs. They act as a bridge between end-users and technical teams to deliver smooth and reliable application experiences.

How does an application support consultant typically interact with development and IT teams to resolve complex technical issues?

Application Support Consultants serve as a key bridge between end-users, development, and IT teams. When complex technical issues arise, they collaborate closely with developers to troubleshoot application bugs or enhancements, often providing detailed logs and user reports to aid diagnosis. They also work with IT teams to address infrastructure or deployment-related concerns. Effective communication and documentation are crucial, as Support Consultants must clearly convey technical details and advocate for user needs while ensuring timely resolutions.

What are the key skills and qualifications needed to thrive as an application support consultant, and why are they important?

To thrive as an Application Support Consultant, you need a solid understanding of software systems, troubleshooting methodologies, and typically a degree in computer science or a related field. Familiarity with SQL databases, ticketing systems like Jira or ServiceNow, and sometimes ITIL certification are commonly required. Strong analytical thinking, effective communication, and customer service skills set top performers apart in this role. These abilities ensure timely resolution of technical issues, clear client interactions, and reliable system performance for business operations.

What is the difference between Application Support Consultant vs Help Desk Technician?

AspectApplication Support ConsultantHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA, Microsoft)Basic IT certifications or none
Work EnvironmentClient sites, enterprise environments, or remote supportHelp desk or call center environments
Employer & IndustryIT service providers, large corporations, software vendorsSmall to medium businesses, internal IT teams
Common Search & ComparisonFocuses on application troubleshooting, upgrades, and user supportFocuses on initial issue resolution, password resets, and basic troubleshooting

Application Support Consultants typically handle complex application issues, require specialized certifications, and work in enterprise environments. Help Desk Technicians focus on basic user support and troubleshooting. While both roles support IT users, the Application Support Consultant role involves more technical expertise and client interaction.

What cities are hiring for Application Support Consultant jobs?

Cities with the most Application Support Consultant job openings:

Who are the top companies hiring for Application Support Consultant jobs?

The top employers for Application Support Consultant jobs are:

What are popular job titles related to Application Support Consultant jobs?

For Application Support Consultant jobs, the most frequently searched job titles are:

Application Support Consultant jobs near you
Infographic showing various Application Support Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $114,060 per year, or $54.8 per hour.

Athena Support Consultant

Neshent Technologies

On-site

Full-time

Posted 2 days ago

New

Job description

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ideal candidate will have strong hands-on experience with Athena and a proven ability to support application operations while contributing to optimization and improvement initiatives.

Roles and Responsibilities
  • Provide day-to-day Athena application support and troubleshooting.
  • Configure and maintain Athena applications based on business and operational requirements.
  • Analyze and resolve application issues, escalating complex problems when necessary.
  • Support Athena optimization projects and system enhancements.
  • Work with business and technical stakeholders to understand requirements and recommend effective solutions.
  • Assist with application configuration, testing, validation, and deployment activities.
  • Participate in project planning, coordination, and execution related to Athena initiatives.
  • Manage assigned project tasks, timelines, dependencies, and deliverables.
  • Develop and maintain technical documentation, configuration documentation, and support procedures.
  • Identify opportunities to improve application performance, workflows, and operational processes.
Required Skills & Experience
  • 3+ years of hands-on experience supporting Athena.
  • Strong Athena configuration experience.
  • Experience providing application support, troubleshooting, and optimization.
  • Proven project management experience, preferably within application implementation or optimization projects.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • Strong communication and stakeholder management skills.
  • Experience working in a fast-paced enterprise environment.
Preferred Qualifications
  • Experience with healthcare applications or healthcare IT environments.
  • Experience supporting Athena-related implementations, enhancements, or optimization initiatives.
  • Familiarity with application testing, release management, and change management processes.
  • Experience coordinating cross-functional technical and business teams.

Apply