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Application Support Analyst Jobs in Minnesota (NOW HIRING)

Internet Brands

Senior Tech Support Analyst

Eagan, MN · On-site

Extensive application support experience with Google Workspace, RingCentral, and Microsoft Office ... Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute ...

Internet Brands

Senior Tech Support Analyst

Eagan, MN · On-site

Extensive application support experience with Google Workspace, RingCentral, and Microsoft Office ... Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute ...

TestingXperts

Application Support Engineer

Eagan, MN

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

Osaic

Production Support Analyst

Oakdale, MN · Hybrid

$60K - $65K/yr

Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s ... application in an advisory practice. The primary responsibility of this role is to provide support ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Minnesota

Application Support Analyst information

See Minnesota salary details

$15

$38

$68

How much do application support analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for application support analyst in Minnesota is $38.49, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $43.80 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Minnesota? For Application Support Analyst jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Minnesota look for? The top searched job categories for Application Support Analyst jobs in Minnesota are:
What cities in Minnesota are hiring for Application Support Analyst jobs? Cities in Minnesota with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Application Support Analyst

Application Support Analyst

Bachman's Inc.

Minneapolis, MN • On-site

Full-time

Posted 5 days ago

Bachman's rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Application Support Analyst
Onsite | Minneapolis, MN
Bachman's is committed to creating a caring environment while inspiring a passion for bringing beauty to life.
Join Bachman's as an Application Support Analyst and play a critical role in keeping our business operations running smoothly across the organization. In this fast-paced, highly visible role, you'll provide Tier 2 technical support for enterprise and ancillary applications used by up to 600 employees across every department. From troubleshooting urgent technical issues to improving support processes and documenting business workflows, you'll be a key problem-solver and trusted partner for teams throughout the company. This position is ideal for a proactive, solutions-driven professional who thrives under pressure, enjoys cross-functional collaboration, and wants to make a meaningful impact by strengthening operational efficiency and supporting Bachman's continued growth.
Job Duties:
  • Provide Tier 2 support for Enterprise software applications used by the business units and real-time interfaces. This includes the setup, updating and maintaining of those applications and system.
  • Partner with IS and department leaders in managing the digital channels to include implementation, interfaces, upgrades, break/fix, and capacity planning.
  • Construct process diagrams and procedures on key applications or processes for all Bachman's business units.
  • Conduct performance monitoring, perform application testing, and assist with system reviews and in all projects requiring IS involvement.
  • Train and reinforce user training on the Company's software applications ensuring user adherence to policy, procedure and best business practices.
  • Other duties as assigned.

Qualifications:
  • Bachelor's Degree in Information Systems, Business Administration or related discipline or equivalent work experience.
  • Minimum two to four years of Tier 1 and three to five years of Tier 2 enterprise level application support.
  • Three to five years' experience in documenting functional requirements, workflows and solutions using a structured methodology is required
  • Knowledge of and ability to effectively communicate functional concepts to technical team and system design concepts to end user.
  • Working knowledge of ITIL processes
  • Ability to effectively collaborate with numerous technologies and business teams across multiple locations.
  • Working knowledge of Point-of-Sale Systems and experience in supporting Retail Management Systems (RMS.
  • Working Knowledge of Content and Collaboration software such as Confluence, Slack and SharePoint.
  • Proficient with PC operating systems, Windows Servers, and SQL Servers.
  • Proficient with Microsoft Office products (Excel, PowerPoint, Word)
  • Experience with Business Intelligence & Reporting Systems.

Schedule:
Monday- Friday Business Hours, on call one weekend a month+
Don't settle, come grow with us!
Bachman's is an Equal Opportunities Employer

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