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Application Support Analyst Jobs in Michigan (NOW HIRING)

LibSys Inc

Application Support Analyst

Ann Arbor, MI

Application Support Analyst Location: Ann Arbor, MI Duration: 6+ Months Contract Must Have: Experience handling transaction databases and transaction processing applications at the second tier level ...

Danaher

Application Support Scientist

Ann Arbor, MI

The Application Scientist supports LC-MS product demonstrations, application development, technical ... D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field * 2+ Experience ...

Robert Half

Help Desk/Desktop Support Analyst

Holland, MI · On-site

$27.71 - $32.09/hr

We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a ... Familiarity with Microsoft Office Suite troubleshooting and common desktop application support.

FastTek

Application Support Specialist

Pontiac, MI

Application Support Specialist #1060746 Duties: * Respond to and resolve technical issues for court staff (including judges and judicial staff). * Ability to LEARN the MiFILE application, and other ...

FastTek

Workstation Support Analyst

Jackson, MI

... of SCCM application packaging, deployment, support and maintenance of applications Skills ... Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or ...

FastTek

Workstation Support Analyst

Jackson, MI

... of SCCM application packaging, deployment, support and maintenance of applications Skills ... Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Michigan

Application Support Analyst information

See Michigan salary details

$13

$34

$61

How much do application support analyst jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for application support analyst in Michigan is $34.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.58 and $38.99 per hour, depending on experience, location, and employer.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Michigan?

For Application Support Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in Michigan look for?

The top searched job categories for Application Support Analyst jobs in Michigan are:

Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $71,247 per year, or $34.3 per hour.

Application Support Analyst

LibSys Inc

Ann Arbor, MI

Full-time

Re-posted 18 days ago

Job description

Job Description

Postion: Application Support Analyst

Location: Ann Arbor, MI

Duration: 6+ Months Contract


Must Have:

Experience handling transaction databases and transaction processing applications at the second tier level

SQL query writing to research, debug, and submit statements for DBA execution for data changes

Experience with a ticket handling system (such as JIRA)

Experience with working with remote users for transaction processing application debugging. 

Responsibilities: 

Support Analyst for Custome application.

Continually identify ways to improve support and decrease unnecessary support calls. Identify improvements to applications, processes, and business logic to meet user needs and communicate to the project lead.  

Perform data analysis tasks with SQL/Toad in order to trouble shoot errors and user questions. Work with the development team to analyze the data when necessary and promptly follow up with the user.

Create training documents and conduct periodic training for selected system super users in different business areas.

Monitor the daily jobs outputs for the applications to ensure that any errors are addressed immediately by coordinating with the project lead and communicate to the respective user groups impacted.

Deliver a high level of customer service to all users and continuous communication.

Assist with testing new application functions and work with project leads to communicate the changes in the software to the appropriate group of users.

Required Qualifications:

Bachelor's degree

A minimum of two (2) years' experience working in application support environment with custom or out of the box applications.

Excellent written and verbal communication skills.

Ability to work in a fast paced environment, ability to multi-task and work with multiple users.

Strong interpersonal, problem solving and analytical skills.

Well organized and good customer service skills.


Preferred Qualifications:

Bachelor's degree in information systems or a related area of study

Three (3) years or more experience working with custom application support.

Experience with supporting Oracle E-Business Suite.

Experience with training content creation tools and conducting application training.

Experience with communicating technical design in non-technical terms to users.

Experience with application testing and writing/executing test plans.


Qualifications

strong sql

Additional Information

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