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Application Support Analyst Jobs in Georgia (NOW HIRING)

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Inspire Brands

End User Support Analyst

Atlanta, GA

The End User Support Analyst is responsible for delivering high-quality technical support and ... They collaborate cross-functionally with infrastructure, development, and application teams to ...

Inspire Brands

End User Support Analyst

Atlanta, GA

The End User Support Analyst is responsible for delivering high-quality technical support and ... They collaborate cross-functionally with infrastructure, development, and application teams to ...

PowerPlan, Inc

Support Analyst

Atlanta, GA

Within the first 90 days, complete Support's technical and functional onboarding program and ... Investigate application code, logs, and data flows; reproduce issues where possible; apply ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Georgia

Application Support Analyst information

See Georgia salary details

$13

$33

$59

How much do application support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for application support analyst in Georgia is $33.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $37.74 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Georgia? For Application Support Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Georgia look for? The top searched job categories for Application Support Analyst jobs in Georgia are:
What cities in Georgia are hiring for Application Support Analyst jobs? Cities in Georgia with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $69,023 per year, or $33.2 per hour.

Application Support Analyst III

4pconsultinginc

Atlanta, GA • On-site

Contractor

Re-posted 28 days ago

Job description

Position:    Application Support Analyst III

Location:   241 Ralph McGill Blvd, Atlanta GA, 30308

Duration:   6 Months
Client:        Southern Company

Position Overview

We are seeking an experienced Application Support Analyst III to support business-critical enterprise applications within a fast-paced utility and power environment.

This role is responsible for troubleshooting complex production issues, supporting integrated applications, analyzing system behavior, and partnering with engineering, security, and business teams to ensure operational stability and continuous improvement.

The ideal candidate will possess strong analytical and technical troubleshooting skills, experience supporting enterprise applications in production environments, and the ability to independently resolve complex technical issues with minimal documentation.

Key Responsibilities

Application Support & Troubleshooting

  • Provide advanced support for enterprise and business-critical applications.
  • Troubleshoot integrated applications and production issues across multiple systems and platforms.
  • Perform log analysis, debugging, and root cause analysis to resolve incidents efficiently.
  • Analyze system behavior across interconnected components and environments.
  • Support issue resolution through SQL queries, data analysis, and system validation.

Technical Analysis & Integration Support

  • Investigate API and system integration issues.
  • Assist with automation and scripting activities using tools such as:
    • PowerShell
    • Python
  • Diagnose technical issues in environments with limited documentation or ambiguous requirements.
  • Collaborate with engineering teams on application performance and stability improvements.

Identity & Access Management (IAM)

  • Support access management and security-related application controls.
  • Work with IAM concepts including:
    • Authentication & Authorization
    • Role-Based Access Control (RBAC)
    • Provisioning workflows
    • Audit and compliance controls
  • Assist with user access reviews and security compliance initiatives.

Incident & Process Management

  • Work within ITSM processes including:
    • Incident Management
    • Problem Management
    • Change Management
  • Utilize platforms such as:
    • ServiceNow
    • Jira
    • Other ticketing and workflow management systems
  • Provide timely incident updates and escalation support.

Communication & Cross-Functional Collaboration

  • Communicate technical issues clearly to both technical and non-technical stakeholders.
  • Provide structured and actionable status updates.
  • Partner closely with:
    • Engineering Teams
    • Security Teams
    • Business Stakeholders
    • Infrastructure & Support Teams

Required Qualifications

Experience

  • 3+ years of experience in:
    • Application Support
    • Technical Analyst roles
    • Systems Support roles
  • Experience supporting business-critical applications in production environments.
  • Proven experience troubleshooting integrated enterprise applications.

Technical Skills

  • Strong experience with:
    • Log analysis and debugging
    • SQL for troubleshooting and data analysis
    • Multi-system application troubleshooting
  • Familiarity with:
    • APIs and integration troubleshooting
    • PowerShell or Python scripting (preferred)

IAM & Security

  • Working knowledge of:
    • Identity & Access Management (IAM)
    • Authentication / Authorization
    • RBAC concepts
    • Compliance and audit controls

Problem Solving

  • Ability to:
    • Break down complex technical issues into root causes
    • Work independently with minimal documentation
    • Manage multiple priorities in fast-paced environments
    • Reduce dependency on engineering teams through effective troubleshooting

Communication

  • Strong written and verbal communication skills.
  • Ability to explain technical concepts to non-technical users and stakeholders.
  • Strong collaboration and coordination abilities across technical and business teams.

Preferred Qualifications

  • Experience supporting enterprise applications within:
    • Utilities
    • Energy
    • Power Generation
    • Infrastructure environments
  • Familiarity with enterprise integrations and cloud-based application support.
  • Exposure to cybersecurity and access governance practices.