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Application Support Analyst Jobs in Georgia (NOW HIRING)

i3 Verticals

Software Support Analyst I

Temple, GA · On-site

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Temple, GA TRAVEL: 5-10% travel ... Identify, troubleshoot and resolve application issues. * Communicate and escalate issues that ...

Waystar

Technical Support Analyst

Duluth, GA · On-site

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care ...

Patientco

Technical Support Analyst

Duluth, GA

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care ...

US Bank

Credit Support Analyst

Atlanta, GA · On-site

$25.63 - $34.18/hr

Supports Business Banking Relationship Managers and Underwriters with financial analysis spreading ... application or hiring process, please refer to ourdisability accommodations for applicants.

LayerCake

Client Support Analyst II

Macon, GA · On-site

Client Support Analyst II Location: Macon, GA About the Role: LayerCake is seeking a Support ... Interested applicants should click to submit their resume and application above. Please be advised ...

Skynet Innovations

Client Support Analyst II

Macon, GA · On-site

Client Support Analyst II Location: Macon, GA About the Role: LayerCake is seeking a Support ... Interested applicants should click to submit their resume and application above. Please be advised ...

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Application Support Analyst information

See Georgia salary details

$13

$33

$59

How much do application support analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for application support analyst in Georgia is $33.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $37.74 per hour, depending on experience, location, and employer.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Georgia?

For Application Support Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in Georgia look for?

The top searched job categories for Application Support Analyst jobs in Georgia are:

What cities in Georgia are hiring for Application Support Analyst jobs?

Cities in Georgia with the most Application Support Analyst job openings:

Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,023 per year, or $33.2 per hour.

Software Support Analyst I

i3 Verticals

Temple, GA • On-site

Full-time

Re-posted 6 days ago

i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

154th of 244 rated software companies

Job description

JOB TITLE: Software Support Analyst I
REPORTS TO: Team Lead
JOB LOCATION: Temple, GA
TRAVEL: 5-10% travel required
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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