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Application Support Analyst Jobs in Georgia (NOW HIRING)

Crew Career Center

Technical Support Analyst

Duluth, GA · On-site

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care ...

Waystar

Technical Support Analyst

Duluth, GA · On-site

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care ...

Patientco

Technical Support Analyst

Duluth, GA

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care ...

LayerCake

Client Support Analyst II

Macon, GA · On-site

Client Support Analyst II Location: Macon, GA About the Role: LayerCake is seeking a Support ... Interested applicants should click to submit their resume and application above. Please be advised ...

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Application Support Analyst information

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$13

$33

$59

How much do application support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for application support analyst in Georgia is $33.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $37.74 per hour, depending on experience, location, and employer.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Georgia? For Application Support Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Georgia look for? The top searched job categories for Application Support Analyst jobs in Georgia are:
What cities in Georgia are hiring for Application Support Analyst jobs? Cities in Georgia with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,023 per year, or $33.2 per hour.

GA TECH Senior Business Analyst

Avani Technology Solutions, Inc.

Atlanta, GA • On-site

$89K - $115K/yr

Other

Re-posted 18 days ago

Job description

Will lead the current technical team on the support of existing systems (25% time). The rest of the 75% will be focused on the Deltek CM project, being champion/POC/lead for OSP/IE teams. Working closely with ESD Techncial team to implement the project, starting from defining requirements, business process documentation/reengineerings, implementation and rollout.
Lead a team that includes a Data Architect, Application Support Analyst and other support staff. Document and analyze more complex user business processes and requirements; identify solutions including modification of business processes. Develop specifications and test plans associated with system development or modification. Advise and support technical group in systems development. Lead testing of new or modified systems. Provide communications link between user and technical groups. Prepare reports and other documentation related to system assignments. Provide ongoing user support including troubleshooting and resolution of more complex system issues.
This job requires an advanced knowledge of various documentation processes, business system architectures and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between function user and technical group; ability to manager work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentational skills; excellent organizational, time management skills, and the professionalism; self-motivated and able to work independently.
Business process modeling and optimization; Organization change management; Implementing ERP Systems; Exposure to Workday or other ERP System; Experience with Deltek Contract Management; Project Management - task management and prioritization; Agile methodology; Ability to work independently; Key performance metric definition and implementation; Report definition; Previous exposure to government and/or industry contracting.
Qualifications:
Degrees Required: Bachelor's degree in Accounting, Business or IT related field from an accredited college or university or equivalent combination of education and experience.
Degrees Preferred: Masters in Accounting, Business or IT related field.
Years of experience: Eight to ten years job related experience.

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