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Application Support Analyst Jobs in California (NOW HIRING)

IT America Inc

Product Support Analyst

Los Angeles, CA · On-site

... Application Support / Production Support * Strong knowledge of SQL for data analysis and ... troubleshooting * Experience working with REST APIs, logs, and monitoring tools * Familiarity with ...

Infojini Inc

Application Support

El Segundo, CA · On-site

... support; design and write applications, troubleshooting applications and software for all internal clients enterprise wide. TOP 5 SKILLS: 1 Web logic application administration 2 Linux/Windows ...

Calpine

Manager Application Support

San Diego, CA · On-site

... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... Analyze project estimates, provide cost projections to management, and ensure alignment with ...

Calpine

Manager Application Support

San Diego, CA

... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... Analyze project estimates, provide cost projections to management, and ensure alignment with ...

Calpine

Manager Application Support

San Diego, CA · On-site

... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... Analyze project estimates, provide cost projections to management, and ensure alignment with ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in California

Application Support Analyst information

See California salary details

$15

$38

$69

How much do application support analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for application support analyst in California is $38.79, according to ZipRecruiter salary data. Most workers in this role earn between $28.94 and $44.13 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in California? For Application Support Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in California look for? The top searched job categories for Application Support Analyst jobs in California are:
What cities in California are hiring for Application Support Analyst jobs? Cities in California with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in California as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $80,673 per year, or $38.8 per hour.

Enterprise Application Support Analyst

Pivot Point Solutions

Oakland, CA

$95K - $145K/yr

Full-time

Posted 3 days ago

Job description

Pivot Point Solutions

Pivot Point Solutions is a California-based technology consulting firm that specializes in delivering IT solutions and support for the construction and utility industries. We partner with organizations across the state to provide reliable technology services that improve operational efficiency, enhance project delivery, and support critical business systems.

Our team understands the unique technology challenges facing construction and utility organizations, from field operations and infrastructure projects to enterprise applications and cybersecurity. By combining industry expertise with responsive service, we help clients modernize their technology environments, streamline workflows, and maintain secure, reliable IT systems that support long-term growth.

Job Overview

Title: Enterprise Application Support Analyst
Sector: Information Technology
Seniority: Mid-Level
Location: Oakland, CA (Hybrid)
Job Type: Hybrid

Contract Length: 1.5 Years (Possible extensions & Conversion)

Compensation: $95,000-145,000

As an Enterprise Application Support Analyst, you will support the day-to-day operation of critical enterprise applications that power utility operations. Working within an Application Operations team, you'll troubleshoot production issues, support application integrations, monitor system performance, and ensure business-critical applications remain stable and available.

This role is ideal for someone with experience supporting enterprise applications in production environments who enjoys solving technical problems, working with Linux and Oracle technologies, and collaborating across infrastructure, development, and business teams.

Your Day-to-Day Activities

  • Monitor and support enterprise applications operating in production environments

  • Troubleshoot application, system, interface, and integration issues using established operational procedures

  • Investigate production incidents and perform root cause analysis to restore services quickly

  • Support Linux and Unix servers hosting enterprise applications

  • Write and troubleshoot SQL queries to investigate data, validate transactions, and resolve application issues

  • Support Oracle databases and enterprise application integrations

  • Monitor application health using enterprise monitoring and alerting tools

  • Participate in incident management, problem management, and production support activities

  • Support application releases, deployments, and change management processes

  • Analyze application performance and recommend improvements to system reliability and operational efficiency

  • Collaborate with infrastructure, development, database, and business teams to resolve complex production issues

  • Create and maintain technical documentation, operational procedures, and support runbooks

  • Communicate technical issues and system status clearly to both technical and non-technical stakeholders

  • Participate in scheduled maintenance, operational support, and occasional after-hours production activities

The Job Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent professional experience

  • 5+ years of experience supporting enterprise applications in production environments

  • Experience troubleshooting Linux or Unix operating systems

  • Experience writing SQL queries and supporting Oracle databases

  • Experience supporting enterprise application integrations and web services

  • Experience with incident management, problem management, and production support processes

  • Knowledge of application monitoring, alerting, and operational support tools

  • Experience supporting enterprise software releases and change management activities

  • Strong analytical, troubleshooting, and problem-solving skills

  • Excellent written and verbal communication skills

You'll Stand Out If You Have

  • Experience supporting large-scale enterprise or utility applications

  • Experience with application integration platforms and middleware

  • Experience supporting REST or SOAP web services

  • Knowledge of enterprise scheduling and batch processing

  • Experience using monitoring platforms such as Splunk, AppDynamics, Dynatrace, SolarWinds, Nagios, or similar tools

  • Experience with ServiceNow or another enterprise ITSM platform

  • Familiarity with CI/CD pipelines and release automation

  • Experience supporting Oracle, Java-based applications, or middleware technologies

  • Experience working within utility, energy, or other highly regulated industries