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Application Support Analyst Jobs in California (NOW HIRING)

loanDepot

Application Support Analyst

Irvine, CA

$25.96 - $38.94/hr

The Application Support Analyst will be responsible for the day-to-day support of loanDepot's critical applications. This individual will be responsible for supporting Microsoft and Mortgage ...

loanDepot

Application Support Analyst

Irvine, CA · On-site

$25.96 - $38.94/hr

The Application Support Analyst will be responsible for the day-to-day support of loanDepot's critical applications. This individual will be responsible for supporting Microsoft and Mortgage ...

loanDepot

Application Support Analyst

Irvine, CA

$25.96 - $38.94/hr

The Application Support Analyst will be responsible for the day-to-day support of loanDepot's critical applications. This individual will be responsible for supporting Microsoft and Mortgage ...

loanDepot

Application Support Analyst

Irvine, CA · On-site

$25.96 - $38.94/hr

The Application Support Analyst will be responsible for the day-to-day support of loanDepot's critical applications. This individual will be responsible for supporting Microsoft and Mortgage ...

IT America Inc

Product Support Analyst

Los Angeles, CA · On-site

... Application Support / Production Support * Strong knowledge of SQL for data analysis and ... troubleshooting * Experience working with REST APIs, logs, and monitoring tools * Familiarity with ...

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Application Support Analyst information

See California salary details

$15

$38

$69

How much do application support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for application support analyst in California is $38.79, according to ZipRecruiter salary data. Most workers in this role earn between $28.94 and $44.13 per hour, depending on experience, location, and employer.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in California?

For Application Support Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in California look for?

The top searched job categories for Application Support Analyst jobs in California are:

What cities in California are hiring for Application Support Analyst jobs?

Cities in California with the most Application Support Analyst job openings:

Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $80,673 per year, or $38.8 per hour.

Lab Application Support Analyst

Westbourne IT Global Services

Foster City, CA

Full-time

Re-posted 26 days ago

Job description

Lab Application Support Analyst

We are currently looking to hire a Lab Application Support Analyst to join the Westbourne Lab IT services team.


The role will involve responding to and resolving Core Application issues, providing technical expertise and troubleshooting skills. Initial problem identification, assuming ownership for the investigation of IT issues, and ensuring that the problems are resolved in a professional and effective manner are key aspects of the role. Member of the Lab Information Systems team responsible for testing, implementation and supporting core applications (primarily LES Lab Execution System from BIOVIA) to ensure the smooth and efficient running of the application in a GMP/pharmaceutical environment.

Main Responsibilities:

  • Providing second level IT support to mission critical core applications.
  • Resolving problems, in depth problem analysis and identifying and documenting recommendations.
  • Troubleshooting and evaluating issues including issue simulation and resolution.
  • Liaison with the application vendors to co-ordinate problem resolution.
  • Review Service Now incident and request queues/ daily check of outstanding open items with Lab users and Lab management
  • Identification of enhancements based on repeating issues
  • Monitoring of Lab activities for efficient use of lab system
  • Report development for end user reporting
  • Ability to communicate effectively, verbally and in written form in a mature corporate environment


Preferred Criteria:

  • 1-2 years’ experience of scripting, coding or parsing scripts within or between applications
  • SQL Script or similar development.
  • Solid understanding of relational database management system.
  • Experience working in a GMP pharmaceutical environment


Education and Training:


  • Bachelor’s degree in computer science or equivalent 3-4 years IT work experience
  • Preferred, recent Microsoft, CompTIA or ITIL certifications