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Application Production Support Manager Jobs in Reston, VA

Koniag, Inc.

Program Support Manager

Washington, DC · On-site

$145K - $185K/yr

The application deadline and start date are subject to change based on the status of the contract ... Eight (8) years of progressive management experience in a production or office environment * Four ...

Hopkins House

FAMILY SUPPORT MANAGER

Alexandria, VA · On-site

The Family Support Manager is responsible for leading the student intake processand building strong ... Alexander Memorial Gift, and ECLI Fellowship application process. Preschool Academy: * Develops ...

CFGI

Operations Support Manager

Washington, DC · On-site

East Coast Operations Support Manager Position Summary The CFGI East Coast Operations Support ... Support market/product operations (timesheets, utilization, invoices, chasing updates to close date ...

CFGI

Operations Support Manager

Washington, DC

Support market/product operations (timesheets, utilization, invoices, chasing updates to close date ... in application materials based on available information. These tools assist our recruitment team ...

CFGI

Operations Support Manager

Washington, DC · On-site

Support market/product operations (timesheets, utilization, invoices, chasing updates to close date ... in application materials based on available information. These tools assist our recruitment team ...

Dlapiper

Legal Support Manager

Washington, DC · Hybrid

Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations ... Application Process Applicants must apply directly online instead of sending application materials ...

Akima, LLC

Problem Support Manager

Springfield, VA · On-site

Manages the design, implementation of information technology infrastructure, including computer ... application systems, computer and communication systems, network and related systems.

DANE LLC

Program Support Manager (PSM)

Arlington, VA · On-site

Vision insurance Program Support Manager (PSM) Location: Passport Headquarters, Washington, DC (on ... Eight (8) years of progressive management experience in a high-volume production or office ...

DANE LLC

Program Support Manager (PSM)

Arlington, VA · On-site

$122K - $150K/yr

Vision insurance Program Support Manager (PSM) Location: Passport Headquarters, Washington, DC (on ... Eight (8) years of progressive management experience in a high-volume production or office ...

Tecolote

Product Management Support Lead

Arlington, VA · On-site

$95K - $120K/yr

Tecolote Research is seeking a Product Management Support Lead to assist with a DHS Component's order product review/tracking, license maintenance tracking, and other related activities.

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All JobsApplication Production Support JobsApplication Production Support Manager JobsApplication Production Support Manager Jobs in Reston, VA

Application Production Support Manager information

See Reston, VA salary details

$63.5K

$111.3K

$172.2K

How much do application production support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for application production support manager in Reston, VA is $111,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $132,100.00 per year, depending on experience, location, and employer.

What does an application production support manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.

What are the key skills and qualifications needed to thrive as an application production support manager?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What are some typical challenges faced by an application production support manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

Is application production support a stressful job?

Application production support can be stressful due to the need to quickly resolve system issues, ensure uptime, and manage urgent incidents. The role often requires strong problem-solving skills, attention to detail, and the ability to work under pressure, especially during critical outages or outages that impact business operations.

What is an application production support manager?

An application production support manager oversees the ongoing operation and maintenance of software applications in a production environment. They coordinate troubleshooting, incident management, and system updates, often using tools like monitoring software and ticketing systems, to ensure high availability and performance of critical applications.

What are popular job titles related to Application Production Support Manager jobs in Reston, VA?

For Application Production Support Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Application Production Support Manager jobs in Reston, VA look for?

The top searched job categories for Application Production Support Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Application Production Support Manager jobs?

Cities near Reston, VA with the most Application Production Support Manager job openings:

Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in Reston, VA as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $111,333 per year, or $53.5 per hour.

Program Support Manager

Washington, DC • On-site

Koniag, Inc.
Investment Management and Consulting Services • 501 - 1,000 employees
Learn more about Koniag, Inc.external

$145K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

The application deadline and start date are subject to change based on the status of the contract. Applications will be accepted through expiration date or until the position is filled. If the contract is not awarded, this position may not be filled.
Kadiak, LLC a Koniag Government Services company, is seeking a Program Support Manager with a Secret Security clearance to support KAD and our government customer at Washington, DC. This position is for a Future New Business Opportunity.
Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Program Support Manager personnel to join our team. The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The PSM shall liaise with client staff and have full authority to act on behalf of the Company within the scope of operations at the location, including personnel management and hire/fire authority.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
  • Responsible for Daily Reporting and with input from the Government Management staff, the PSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
  • Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
  • Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
  • Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
  • Conduct continuous improvement activities to realize improved service delivery capabilities and performance
  • Promote innovation, efficiency, and effectiveness
  • Resolve problems with minimal disruption to the activities being performed under the contract.
  • Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
  • Participate in conference calls and digital video conferences with CLIENT and other U.S. Government agencies
  • May be requested to provide formal and informal briefings to visitors or at off-site conferences
  • Support USG in ongoing studies and evaluations
  • Ensure satisfactory conformance with contract provisions and performance metrics

Requirements:
  • Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
  • Knowledge and expertise in personnel management
  • Excellent oral and written communication skills
  • Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
  • Ability to prioritize workload for large teams and possess excellent organizational skills
  • Ability to interpret and apply regulatory material
  • Capable of performing duties of any Team Leader
  • Must be bonded if performing cashier closeout functions

Education:
  • Bachelor's Degree

Work Experience, Knowledge, Skills & Abilities:
  • PMP certification (preferred)
  • Eight (8) years of progressive management experience in a production or office environment
  • Four (4) years managing a team the size and scope of the Headquarter personnel assigned
  • Four (4) years managing seasonal/temporary work force
  • Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Koniag logo

About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

Social media

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