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Application Production Support Manager Jobs in Reston, VA

KeenLogic

Event Production Support Specialist

Washington, DC · On-site

$20 - $27.25/hr

Event Production Specialist KeenLogic is seeking an Event Production Specialist to support one of ... managing setup, operation, and recovery of broadcast systems, including lighting, sound ...

CGI Inc.

Passport Support Manager

Washington, DC · On-site

Closeout duties such as: verify that the fee matches the type of application submitted, deposit the ... Eight (8) years of progressive management experience in a production or office environment ...

kgs

Program Support Manager

Washington, DC

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance ... Eight (8) years of progressive management experience in a production or office environment * Four ...

kgs

Program Support Manager

Washington, DC

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance ... Eight (8) years of progressive management experience in a production or office environment * Four ...

Koniag, Inc.

Program Support Manager

Washington, DC · On-site

$145K - $185K/yr

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance ... Eight (8) years of progressive management experience in a production or office environment * Four ...

Koniag, Inc.

Program Support Manager

Washington, DC · On-site

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance ... Eight (8) years of progressive management experience in a production or office environment ...

kgs

Program Support Manager

Washington, DC · On-site

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance ... Eight (8) years of progressive management experience in a production or office environment ...

kgs

Program Support Manager

Washington, DC

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance ... Eight (8) years of progressive management experience in a production or office environment ...

Akima, LLC

Problem Support Manager

Springfield, VA · On-site

Manages the design, implementation of information technology infrastructure, including computer ... application systems, computer and communication systems, network and related systems.

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All JobsApplication Production Support Manager JobsApplication Production Support Manager Jobs in Reston, VA

Application Production Support Manager information

See Reston, VA salary details

$63.5K

$111.3K

$172.2K

How much do application production support manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for application production support manager in Reston, VA is $111,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $132,100.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by an Application Production Support Manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

What are the key skills and qualifications needed to thrive as an Application Production Support Manager, and why are they important?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What does an Application Production Support Manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.
What are popular job titles related to Application Production Support Manager jobs in Reston, VA? For Application Production Support Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Application Production Support Manager jobs in Reston, VA look for? The top searched job categories for Application Production Support Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Application Production Support Manager jobs? Cities near Reston, VA with the most Application Production Support Manager job openings:
Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in Reston, VA as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, and 13% Part Time. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $111,333 per year, or $53.5 per hour.

Problem Support Manager

Computer World Services

Ashburn, VA • On-site

Full-time

Posted 15 days ago

Job description

CWS seeks a Problem Support Manager to lead the problem management function for the U.S.
Customs and Border Protection's (CBP) Network Operations Center (NOC) contract.
The Problem Support Manager leads the Problem Management function, ensuring identification and elimination of root causes impacting network availability.
Duties & Responsibilities
  • Conduct root cause analysis (RCA) for recurring incidents.
  • Maintain and manage problem records in ServiceNow.
  • Identify corrective and preventive actions.
  • Provide trend analysis reports to CBP stakeholders.
  • Coordinate problem review boards and follow-up activities.

Required Qualifications
  • 6+ years of experience in problem or network support management.
  • Bachelor's in IT, Engineering, or related field.
  • ITIL v3 and CCNA certification.

Preferred Qualifications
  • CCNP or CompTIA Network+ certification.
  • Experience with Federal ITIL processes.

Place of Performance
  • Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).

Clearance
  • Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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