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Application Production Support Manager Jobs in Reston, VA

SAIC

Production Support Analyst

Arlington, VA

$80K - $120K/yr

Monitor the production applications, scheduled jobs, and incident management ticketing system ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

SAIC

Production Support Analyst Senior

Arlington, VA

$120K - $160K/yr

Monitor the production applications, scheduled jobs, and incident management ticketing system ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

$120K - $160K/yr

Monitor the production applications, scheduled jobs, and incident management ticketing system ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

$120K - $160K/yr

Monitor the production applications, scheduled jobs, and incident management ticketing system ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

$120K - $160K/yr

Monitor the production applications, scheduled jobs, and incident management ticketing system ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

KeenLogic

Event Production Support Specialist

Washington, DC · On-site

$20 - $27.25/hr

Event Production Specialist KeenLogic is seeking an Event Production Specialist to support one of ... managing setup, operation, and recovery of broadcast systems, including lighting, sound ...

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All JobsApplication Production Support JobsApplication Production Support Manager JobsApplication Production Support Manager Jobs in Reston, VA

Application Production Support Manager information

See Reston, VA salary details

$63.5K

$111.3K

$172.2K

How much do application production support manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for application production support manager in Reston, VA is $111,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $132,100.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by an Application Production Support Manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

What are the key skills and qualifications needed to thrive as an Application Production Support Manager, and why are they important?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What does an Application Production Support Manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.
What job categories do people searching Application Production Support Manager jobs in Reston, VA look for? The top searched job categories for Application Production Support Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Application Production Support Manager jobs? Cities near Reston, VA with the most Application Production Support Manager job openings:
Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in Reston, VA as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $111,333 per year, or $53.5 per hour.
Production Support Analyst

Production Support Analyst

Science Applications International Corporation

Arlington, VA

Other

Posted 9 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

69th of 210 rated it services

Job description

We have a project opportunity on our Department of State (DOS) TIOCA program on the Operations team. We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of upward mobility potential. 

This role requires 1 day onsite in Rosslyn, VA each week.

Responsibilities/Skills: 

  • Monitor the production applications, scheduled jobs, and incident management ticketing system; receive incidents and requests from end-users, analyze them, and either respond to the end user with a solution or escalate to the appropriate resolver group. 
  • Assist in creating Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs) for other groups to help with their knowledge of the application and help decrease the time needed to resolve issues. 
  • Collaborate with Development teams to troubleshoot incidents, research root causes, and provide details which can help to prioritize stories. 
  • Write SQL queries and analyze tables, grants, functions, procedures, packages and triggers.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required Education & Experience:

  • Bachelors and 5+ years or more experience; Masters and 3+ years; may accept additional experience in lieu of degree.
  • Experience with monitoring incident management ticketing systems and keeping production and scheduled jobs on track.
  • Experience creating Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs).
  • Experience with SQL and Toad a plus but not required.
  • Must have problem solving skills and be capable of breaking down complex situations to discover and resolve root causes - both technical and process-related issues. 
  • Good communication skills, both verbal and written, with the ability to discuss issues with customers and other team members. 

Required Clearance:

  • US Citizenship.
  • Active secret clearance. 

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