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Application Production Support Manager Jobs in Indiana

Production Manager

Indianapolis, IN ยท On-site

$144K - $216K/yr

Novartis is unable to offer relocation support for this role: please only apply if this location is ... of the application process, or to perform the essential functions of a position, please send an ...

... management, or a related field and one to three years of experience in a technical support, product support, help desk, application support, or similar professional environment; or an equivalent ...

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Position Summary NCW is seeking a Production Shop Assistant to support daily operations for a ... Application Window: Open until filled Work Schedule * 1st Shift: Monday - Friday, 7:30 AM to 4:00 ...

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Application Production Support Manager information

What does an application production support manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.

What are the key skills and qualifications needed to thrive as an application production support manager?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What are some typical challenges faced by an application production support manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

Is application production support a stressful job?

Application production support can be stressful due to the need to quickly resolve system issues, ensure uptime, and manage urgent incidents. The role often requires strong problem-solving skills, attention to detail, and the ability to work under pressure, especially during critical outages or outages that impact business operations.

What is an application production support manager?

An application production support manager oversees the ongoing operation and maintenance of software applications in a production environment. They coordinate troubleshooting, incident management, and system updates, often using tools like monitoring software and ticketing systems, to ensure high availability and performance of critical applications.

What are the most commonly searched types of Application Production Support jobs in Indiana?

The most popular types of Application Production Support jobs in Indiana are:

What are popular job titles related to Application Production Support Manager jobs in Indiana?

For Application Production Support Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Application Production Support Manager jobs in Indiana look for?

The top searched job categories for Application Production Support Manager jobs in Indiana are:

What cities in Indiana are hiring for Application Production Support Manager jobs?

Cities in Indiana with the most Application Production Support Manager job openings:

Infographic showing various Application Production Support Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Operations Engineering Support Manager

Riverside Mfg LLC

Fort Wayne, IN โ€ข On-site

Full-time

Re-posted 17 hours ago


Job description

POSITION SUMMARY

This is a hands-on Operations Engineering Manager that not only manages, but participates in industrial engineering activities. The role is built for someone who thrives in the shop environment. You will lead an Operations Engineering Support group that spends the majority of their time on the production floor — observing operations, conducting time studies, designing and physically setting up assembly lines and cells, and working alongside operators and supervisors. A core part of this role is supporting new product launches from pre-production planning through rate readiness, including full assembly line and cell setup. This is not a desk job. If you are most comfortable in steel-toed boots, this role is for you.

KEY RESPONSIBILITIES

Leadership and Collaboration

  • Manage/Lead manufacturing engineering and industrial engineering team members
  • Build strong working relationships with operators, leads, and supervisors
  • Communicate findings and changes clearly to both floor personnel and management
  • Partner with automation engineering, production supervision, and supply chain during new product launches and line reconfigurations

Assembly Line & Cell Setup

  • Design, configure, and physically set up assembly lines and manufacturing cells for new and existing products
  • Establish cell layout, workstation sequencing, and material flow paths based on operation routing and takt time
  • Select and position equipment, fixtures, tooling, and point-of-use storage at each workstation
  • Install and validate flow racks, kitting lanes, shadow boards, and visual management systems
  • Conduct line balancing to distribute work content evenly across stations and eliminate bottlenecks
  • Set up and verify ergonomic work heights, reach envelopes, and operator movement patterns at every station
  • Coordinate with facilities, maintenance, and manufacturing engineering during physical setup activities
  • Walk the line during initial builds to observe flow, identify setup deficiencies, and make real-time adjustments
  • Establish WIP caps, buffer locations, and material replenishment triggers within the cell
  • Document final cell configuration with floor markings, station drawings, and photographic baseline

Production Launch Support

  • Serve as the IE lead for new product introductions from early planning through sustained production
  • Develop launch-phase labor standards and refine them through pilot runs and first article builds
  • Conduct pre-launch capacity and line balance analyses to confirm takt alignment
  • Participate in design for manufacturability (DFM) reviews and provide IE input during product development
  • Build and document standard work for all new assembly operations prior to operator training
  • Lead or support trial runs and production pilots, observing and recording actual vs. estimated times
  • Identify and resolve launch bottlenecks in real time on the floor
  • Track launch-phase performance metrics (actual vs. standard, first pass yield, throughput) and drive corrective action
  • Transition products from launch mode to steady-state with fully validated standards and documented processes

Labor Standards & Work Measurement

  • Conduct direct time studies and work sampling on the production floor
  • Develop, validate, and maintain engineered labor standards using time study
  • Observe and document current-state assembly operations with precision and objectivity
  • Work directly with operators to understand job content, sequence, and variation

Process Improvement

  • Identify waste through direct observation — motion, waiting, overproduction, transport
  • Lead and participate in kaizen events and 5S activities on the floor
  • Implement standard work and visual management at the workstation level
  • Follow improvements through to sustainment, not just recommendation

Data Collection & Analysis

  • Gather production data firsthand — cycle times, downtime, scrap, throughput
  • Build capacity models and staffing plans grounded in observed reality
  • Translate floor data into clear recommendations for management

QUALIFICATIONS

Required

  • Bachelor’s degree in Industrial Engineering or related field (or equivalent hands-on experience)
  • 2+ years of IE experience in a manufacturing or assembly environment
  • Direct experience designing and setting up assembly lines or manufacturing cells
  • Direct experience conducting time studies and developing labor standards
  • Demonstrated involvement in new product launches or production ramp-ups
  • Comfortable working in an active manufacturing environment (noise, machinery, PPE required)
  • Must be US person per ITAR regulations

Preferred

  • Experience supporting NPI (New Product Introduction) or APQP processes
  • Hands-on experience with U-cell or one-piece flow assembly configurations
  • Familiarity with Lean tools: 5S, standard work, line balancing, value stream mapping, kaizen
  • Experience with ERP/MES systems for data extraction and tracking
  • Six Sigma Green Belt or equivalent training
  • Experience in defense, aerospace, or regulated manufacturing