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Application Production Support Engineer Jobs (NOW HIRING)

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Production Support Engineer(Linux)

Westlake, TX

$40.25 - $52.50/hr

This is a W2 position One of our client's is looking for a skillful Production Support Engineer ... Hands on experience in support mainframe application and technologies * Must have: * Experience in ...

Georgia IT, Inc.

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Georgia IT, Inc. is seeking a Production Support Engineer to manage infrastructure projects for their client, Genpact. The role involves directing and managing complex project developments ...

Apex Systems

Senior Production Support Engineer

Richmond, VA · On-site

$41.50 - $54.25/hr

Coordinate with application and infrastructure teams during releases and manage implementation tasks. * Assist with tracking vendor support tickets and work with a team to resolve urgent production ...

Apex Systems

$31 - $40.50/hr

Coordinate with application and infrastructure teams during releases and manage implementation tasks. * Assist with tracking vendor support tickets and work with a team to resolve urgent production ...

Apex Systems

Senior Production Support Engineer

Richmond, VA · On-site

$41.50 - $54.25/hr

Job#: 3047379 Production Support Engineer - Linux / Middleware Location: Richmond, Virginia (Onsite ... Coordinate with application and infrastructure teams during releases and manage vendor support ...

eBay, Inc.

Mechanical Production Support Engineer

Longmont, CO · On-site

$41.50 - $54/hr

As a Mechanical Production Support Engineer, you will have a great opportunity to own the mechanical assembly processes of our card sorting robotic platforms. Your contributions will help develop the ...

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Application Production Support Engineer information

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How much do application production support engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for application production support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is an application production support engineer?

Application Production Support Engineers are IT professionals responsible for maintaining and supporting software applications after they have been deployed to production environments. They monitor applications for issues, respond to incidents, troubleshoot problems, and work to resolve any disruptions that affect end users or business operations. These engineers collaborate with development, infrastructure, and business teams to ensure application stability and optimal performance. They may also implement fixes, perform root cause analysis, and help with process improvements to prevent future issues.

What are the key skills and qualifications needed to thrive as an application production support engineer?

To thrive as an Application Production Support Engineer, you need strong analytical skills, experience in troubleshooting complex software issues, and a solid foundation in computer science or a related field. Familiarity with monitoring tools, scripting languages (such as Python or Shell), ticketing systems, and knowledge of databases and application servers are typically required, with certifications like ITIL being beneficial. Outstanding communication, problem-solving abilities, and a proactive approach help you excel in high-pressure situations and collaborate effectively with development and operations teams. These skills ensure rapid resolution of incidents, minimal downtime, and seamless user experiences, which are critical for maintaining business continuity.

What are the most common challenges faced by application production support engineers, and how can candidates prepare for them?

Application Production Support Engineers often encounter challenges such as diagnosing complex system issues under tight time constraints, balancing multiple high-priority incidents, and communicating effectively with cross-functional teams. To prepare, candidates should develop strong troubleshooting skills, become proficient with monitoring tools, and stay calm under pressure. Understanding the business impact of technical issues and building relationships with development, QA, and operations teams are also essential for success in this fast-paced role.

What is the difference between Application Production Support Engineer vs Application Developer?

AspectApplication Production Support EngineerApplication Developer
Primary FocusMaintaining, troubleshooting, and supporting live applicationsDesigning, coding, and developing new applications
Skills & CertificationsKnowledge of monitoring tools, scripting, troubleshooting, often certifications like ITILProgramming languages, software development certifications
Work EnvironmentProduction environments, support teams, operationsDevelopment teams, project environments
Industry UsageIT, finance, healthcare, where application uptime is criticalSoftware companies, tech startups, enterprise IT

The Application Production Support Engineer primarily focuses on ensuring live applications run smoothly, troubleshooting issues, and maintaining system stability. In contrast, Application Developers are responsible for creating and enhancing applications through coding and design. Both roles require technical skills, but their day-to-day tasks and objectives differ significantly.

What cities are hiring for Application Production Support Engineer jobs?

Cities with the most Application Production Support Engineer job openings:

What states have the most Application Production Support Engineer jobs?

States with the most job openings for Application Production Support Engineer jobs include:

What are popular job titles related to Application Production Support Engineer jobs?

For Application Production Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Application Production Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Senior Production Support / Application Support Engineer

Charlotte, NC • On-site

BC Forward
See more jobs at BC Forwardexternal

$44 - $44.16/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: Senior Production Support / Application Support Engineer

Location: Charlotte, NC

Duration: Contract - 11 months

Pay Range: $44.16/hr (W2)

Job ID: 408196

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Production / Technical Support III to join our dynamic team. The ideal candidate will have strong experience in production support across Linux/Unix, SQL databases, monitoring and scheduling tools, and incident/problem management and a proven ability to stabilize critical applications, accelerate root cause analysis, and drive process and automation improvements.

Responsibilities:

  • Respond to and resolve business queries for the ERFT space and manage the user query mailbox with timely, appropriate updates.
  • Communicate application health and status to line of business and management, including incident notifications and escalations.
  • Monitor, triage, and resolve feed, batch, alert, and monitoring events using tools such as Dynatrace, Splunk, and ITRS.
  • Partner with Technology Infrastructure and Development teams to support releases, software and hardware upgrades, and server maintenance.
  • Identify and implement improvements in monitoring, application stability, and root cause determination speed, including automation opportunities.
  • Leverage AI tools to optimize day-to-day support workflows and insights.
  • Maintain documentation and knowledge articles. Track and report metrics and produce status reports via ITSM, JIRA, and related frameworks.
  • Coordinate resolutions with development teams and organize/run meetings for issue resolution independently.
  • Perform Business Continuity testing and complete related documentation.

Required Skills & Qualifications:

  • 5+ years of production support experience in enterprise environments.
  • Strong SQL proficiency and hands-on experience with Oracle or Teradata.
  • Solid UNIX/Linux administration and scripting fundamentals.
  • Working knowledge of the Software Development Life Cycle and ITIL processes.
  • Experience with monitoring and observability tools: ITRS, Dynatrace, and Splunk.
  • Experience with job scheduling tools such as Autosys and Bob.
  • Python scripting capability for automation and tooling.
  • Effective written and verbal communication skills and the ability to operate under pressure across multi-regional teams.

Preferred Skills:

  • Financial services domain knowledge, including Treasury and Liquidity.
  • Experience with Hadoop, Grid, Cloud, Containers, and Quartz environments.
  • Experience with Tableau for reporting and visualization.
  • Familiarity with Agile methodology and Windows OS operations exposure.
  • Hands-on experience with ITSM tools such as Remedy or MyITSM for Incident and Problem Management.
  • Proficiency with AI tools to enhance monitoring, analysis, and automation.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

  • Competitive compensation and benefits
  • Opportunities for growth with global clients
  • A supportive, inclusive culture that values innovation and people
  • Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.