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Application Production Support Engineer Jobs in Florida

DTCC

Senior Application Support Engineer (SRE)

Tampa, FL · On-site

$53.75 - $71.50/hr

As a Senior Application Support Engineer (SRE), you will play a critical role in ensuring the ... Lead the resolution of critical production incidents, providing clear impact analysis, root cause ...

Jobsbridge

Application Support Engineer

Miami, FL

... Support and DevOps operations Experience in Application Development in one of the following ... optimization of production application in Unix and Microsoft platforms Proven experience in ...

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Application Production Support Engineer information

What is an application production support engineer?

Application Production Support Engineers are IT professionals responsible for maintaining and supporting software applications after they have been deployed to production environments. They monitor applications for issues, respond to incidents, troubleshoot problems, and work to resolve any disruptions that affect end users or business operations. These engineers collaborate with development, infrastructure, and business teams to ensure application stability and optimal performance. They may also implement fixes, perform root cause analysis, and help with process improvements to prevent future issues.

What are the key skills and qualifications needed to thrive as an application production support engineer?

To thrive as an Application Production Support Engineer, you need strong analytical skills, experience in troubleshooting complex software issues, and a solid foundation in computer science or a related field. Familiarity with monitoring tools, scripting languages (such as Python or Shell), ticketing systems, and knowledge of databases and application servers are typically required, with certifications like ITIL being beneficial. Outstanding communication, problem-solving abilities, and a proactive approach help you excel in high-pressure situations and collaborate effectively with development and operations teams. These skills ensure rapid resolution of incidents, minimal downtime, and seamless user experiences, which are critical for maintaining business continuity.

What are the most common challenges faced by application production support engineers, and how can candidates prepare for them?

Application Production Support Engineers often encounter challenges such as diagnosing complex system issues under tight time constraints, balancing multiple high-priority incidents, and communicating effectively with cross-functional teams. To prepare, candidates should develop strong troubleshooting skills, become proficient with monitoring tools, and stay calm under pressure. Understanding the business impact of technical issues and building relationships with development, QA, and operations teams are also essential for success in this fast-paced role.

What is the difference between Application Production Support Engineer vs Application Developer?

AspectApplication Production Support EngineerApplication Developer
Primary FocusMaintaining, troubleshooting, and supporting live applicationsDesigning, coding, and developing new applications
Skills & CertificationsKnowledge of monitoring tools, scripting, troubleshooting, often certifications like ITILProgramming languages, software development certifications
Work EnvironmentProduction environments, support teams, operationsDevelopment teams, project environments
Industry UsageIT, finance, healthcare, where application uptime is criticalSoftware companies, tech startups, enterprise IT

The Application Production Support Engineer primarily focuses on ensuring live applications run smoothly, troubleshooting issues, and maintaining system stability. In contrast, Application Developers are responsible for creating and enhancing applications through coding and design. Both roles require technical skills, but their day-to-day tasks and objectives differ significantly.

What cities in Florida are hiring for Application Production Support Engineer jobs?

Cities in Florida with the most Application Production Support Engineer job openings:

Infographic showing various Application Production Support Engineer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Application Production Support Analyst

Tampa, FL • On-site

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

Full-time

Re-posted yesterday

Job description

Job Summary:
Syntricate Technologies is seeking an Application Production Support Analyst. The role involves handling production support activities, resolving technical issues, and managing ticketed query systems while delivering training to teams within the business.
Responsibilities:
• 3-4 years' experience in handling production support activities, identifying and resolving technical issues.
• Experience with handling ETL jobs (Ab-Initio) with sound expertise in UNIX to identify issues at data level and trace file transfers from one system to another.
• Should have good expertise in database level analysis to trace issues to closure. Also, should have extensive experience in writing complex and efficient SQL DML statements.
• Should be aware of various scheduling tool.
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
• Delivering regular and customized training to teams within the business.
• Experience on shell scripting would be added advantage.
• It is desired but not mandatory to have experience with ETL/Database Development tools.
Qualifications:
Required:
• 3-4 years' experience in handling production support activities, identifying and resolving technical issues.
• Experience with handling ETL jobs (Ab-Initio) with sound expertise in UNIX to identify issues at data level and trace file transfers from one system to another.
• Should have good expertise in database level analysis to trace issues to closure. Also, should have extensive experience in writing complex and efficient SQL DML statements.
• Should be aware of various scheduling tool.
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
• Delivering regular and customized training to teams within the business.
• Qualifications: First class degree with excellent academic qualifications. B.E/ B.Tech. in Comp science, IT, or other engineering disciplines from a reputed institute with relevant work experience.
Preferred:
• Experience on shell scripting would be added advantage
• It is desired but not mandatory to have experience with ETL/Database Development tools
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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