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Application Production Support Engineer Jobs in Quebec

COBOL / Production Support Engineer (Deposit Systems) Experience (4 to 6 years) Position Overview ... Address user inquiries regarding application functionality, including account and interest ...

If so, we want you to join our team as an Application Production Support Analyst! This is a central ... Bachelor's degree in computer science, engineering, or equivalent professional experience;

If so, we want you to join our team as an Application Production Support Analyst! This is a central ... Bachelor's degree in computer science, engineering, or equivalent professional experience;

If so, we want you to join our team as an Application Production Support Analyst! This is a central ... Bachelor's degree in computer science, engineering, or equivalent professional experience;

You have at least one experience in a financial institution as Software Engineer * You can read ... Experience with concepts and literature related to Financial products and pricing LANGUAGE: Ability ...

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Application Production Support Engineer information

See Quebec salary details

$11

$44

$66

How much do application production support engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for application production support engineer in Quebec is $44.95, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $57.21 per hour, depending on experience, location, and employer.

What is an application production support engineer?

Application Production Support Engineers are IT professionals responsible for maintaining and supporting software applications after they have been deployed to production environments. They monitor applications for issues, respond to incidents, troubleshoot problems, and work to resolve any disruptions that affect end users or business operations. These engineers collaborate with development, infrastructure, and business teams to ensure application stability and optimal performance. They may also implement fixes, perform root cause analysis, and help with process improvements to prevent future issues.

What are the key skills and qualifications needed to thrive as an application production support engineer?

To thrive as an Application Production Support Engineer, you need strong analytical skills, experience in troubleshooting complex software issues, and a solid foundation in computer science or a related field. Familiarity with monitoring tools, scripting languages (such as Python or Shell), ticketing systems, and knowledge of databases and application servers are typically required, with certifications like ITIL being beneficial. Outstanding communication, problem-solving abilities, and a proactive approach help you excel in high-pressure situations and collaborate effectively with development and operations teams. These skills ensure rapid resolution of incidents, minimal downtime, and seamless user experiences, which are critical for maintaining business continuity.

What are the most common challenges faced by application production support engineers, and how can candidates prepare for them?

Application Production Support Engineers often encounter challenges such as diagnosing complex system issues under tight time constraints, balancing multiple high-priority incidents, and communicating effectively with cross-functional teams. To prepare, candidates should develop strong troubleshooting skills, become proficient with monitoring tools, and stay calm under pressure. Understanding the business impact of technical issues and building relationships with development, QA, and operations teams are also essential for success in this fast-paced role.

What is the difference between Application Production Support Engineer vs Application Developer?

AspectApplication Production Support EngineerApplication Developer
Primary FocusMaintaining, troubleshooting, and supporting live applicationsDesigning, coding, and developing new applications
Skills & CertificationsKnowledge of monitoring tools, scripting, troubleshooting, often certifications like ITILProgramming languages, software development certifications
Work EnvironmentProduction environments, support teams, operationsDevelopment teams, project environments
Industry UsageIT, finance, healthcare, where application uptime is criticalSoftware companies, tech startups, enterprise IT

The Application Production Support Engineer primarily focuses on ensuring live applications run smoothly, troubleshooting issues, and maintaining system stability. In contrast, Application Developers are responsible for creating and enhancing applications through coding and design. Both roles require technical skills, but their day-to-day tasks and objectives differ significantly.

What cities in Quebec are hiring for Application Production Support Engineer jobs?

Cities in Quebec with the most Application Production Support Engineer job openings:

Infographic showing various Application Production Support Engineer job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $93,490 per year, or $44.9 per hour.

Production Support

Montreal, QC

United Airlines
Aviation • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 343 frontline employees who took The Breakroom Quiz


Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Job Description

COBOL / Production Support Engineer (Deposit Systems)
Experience (4 to 6 years)

Position Overview:
We are seeking a Senior COBOL / Production Support Engineer to maintain and optimize our core client deposit platform (Depo). This role balances hands-on system enhancements with critical production support, including managing nightly batch processing and resolving application incidents.

The ideal candidate possesses strong legacy system expertise in COBOL, Control-M enterprise job scheduling, and Linux shell scripting / OpenVMS DCL. Because this role supports a core deposit platform, a solid foundational understanding of banking and accounting principles is essential for validating interest calculations, account balances, and financial statements.

Technical Skills & Requirements:
COBOL Programming: Intermediate to advanced proficiency in writing, optimizing, and debugging COBOL code.
Scripting Capabilities: Advanced Linux shell scripting and environment automation skills; experience with OpenVMS DCL is highly preferred.
Job Scheduling: Hands-on operational experience managing and troubleshooting enterprise batch windows using Control-M (or a comparable scheduler).
Database Skills: Intermediate to advanced knowledge of Oracle PL/SQL, database schemas, and SQL query construction.

Domain Knowledge & Experience:
Banking & Accounting: Foundational knowledge of basic banking and accounting principles (e.g., debits/credits, general ledger postings, interest accruals, and transaction balances).
Operating Systems: Direct experience working within Linux/Unix production environments; experience with the OpenVMS operating system is a strong asset.
SDLC & Process Tools: Proven familiarity with standard Software Development Life Cycle (SDLC) methodologies, change control procedures, and daily operational proficiency with Jira.

Key Jobs & Responsibilities:
Production Support & Batch Monitoring: Provide comprehensive production support for the Depo platform. Support the nightly batch schedule on an on-call rotation basis using Control-M.
Incident Resolution & Troubleshooting: Investigate, diagnose, and resolve technical issues, failed batch jobs, and processing anomalies occurring in the batch.
User Support & Data Extraction: Address user inquiries regarding application functionality, including account and interest statements. Extract data on balances, accounts, and transactions.
Engineering & Enhancements: Design and develop system enhancements, ad hoc requests, and robust environment scripts using Linux shell and OpenVMS DCL.
Analysis & Documentation: Perform analysis for system upgrades. Provide development/testing estimates, and author technical design specifications and application documentation.
Testing & Release Coordination: Execute integrated testing with related applications. Create and manage formal change requests (CR) following corporate SDLC guidelines.
Process & Compliance: Maintain real-time task tracking in Jira. Provide daily updates to management. Adhere strictly to institutional client policies and mandatory training timelines.

The base compensation range for this role in the posted location is: 80,000 - 90,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


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About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

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