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Application Customer Service Representative Jobs in Puerto Rico

Insight Communications

PR · On-site

$19K - $20K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Insight Communications

PR · On-site

$19K - $20K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Abbott

Associate Customer Service

Arecibo, PR

$12.50 - $17.25/hr

  • Medical

  • Life

  • Retirement

Perform pro- active follow - up calls to sales representatives / complaints to obtain implant ... Associate degree preferred. * 2+ years of experience in a customer service or data entry in health ...

New

Abbott

Associate Customer Service

Arecibo, PR · On-site

$12.50 - $17.25/hr

  • Medical

  • Life

  • Retirement

Perform pro- active follow - up calls to sales representatives / complaints to obtain implant ... Associate degree preferred. * 2+ years of experience in a customer service or data entry in health ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Service Agent, you'll be the friendly face passengers and crew rely ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Jet Aviation

Customer Service Agent

Carolina, PR

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum Requirements * 1-2 years of experience in an FBO or customer service-related field ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Merck & Co.

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Pharmaceutical Sales Training, Sales Services, Sales Territory Management, Vaccine ... Please click here if you need an accommodation during the application or hiring process. As an ...

Metropolis Technologies

PR

$11/hr

Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ... AEDTs are used to assist in assessing a candidate's application relative to the required job ...

Metropolis Technologies

PR

$11.64/hr

Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ... AEDTs are used to assist in assessing a candidate's application relative to the required job ...

Metropolis Technologies

PR

$11/hr

Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ... AEDTs are used to assist in assessing a candidate's application relative to the required job ...

Metropolis Technologies

PR

$11.64/hr

Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ... AEDTs are used to assist in assessing a candidate's application relative to the required job ...

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All JobsApplication Customer Service Representative JobsApplication Customer Service Representative Jobs in Puerto Rico

Application Customer Service Representative information

How to write an application for an application customer service representative job?

To apply for an application customer service representative position, prepare a professional resume highlighting relevant communication, problem-solving skills, and experience with customer support tools. Write a clear cover letter expressing your interest, relevant skills, and availability, and submit both through the employer's application portal or email as specified. Ensure your application is tailored to the job description and free of errors to improve your chances of selection.

Why are you applying for an application customer service representative?

Applying for an application customer service representative position involves providing support to customers through phone, email, or chat, often using customer relationship management (CRM) tools. The role requires strong communication skills, problem-solving abilities, and knowledge of company products or services to assist customers effectively. It is typically a full-time role with training on company-specific procedures and systems.

How to get hired as an application customer service representative?

To get hired as an application customer service representative, candidates should have strong communication skills, experience with customer support tools, and a good understanding of the company's products or services. Preparing a tailored resume highlighting relevant experience and demonstrating problem-solving abilities can improve chances. Many employers also require a high school diploma or equivalent and may conduct interviews or skills assessments during the hiring process.

What are popular job titles related to Application Customer Service Representative jobs in Puerto Rico?

For Application Customer Service Representative jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Application Customer Service Representative jobs in Puerto Rico look for?

The top searched job categories for Application Customer Service Representative jobs in Puerto Rico are:

Application Customer Service Representative jobs near you

Representante de Servicio al Cliente

Insight Communications

PR • On-site

$19K - $20K/yr

Full-time

Re-posted 28 days ago

Job description

Job Description

Department

Operational

Location

342 San Luis St., Suite 304, San Juan, PR 00920

Position

Customer Service Representative

Reports to

German Muñoz

Title

Director of operations

Position type:

Full time

Part time

Contract

In house

Shift hours: 40 weekly

Operating: Monday to Sunday, rotating shifts

Extent

No extent

General purpose

The customer service representative will act as a link, providing information about the services or product and will channel any request or problem that requires attention, providing the corresponding guidance. Among the qualities of the representative, the main one is to help the client with patience in an empathic way, maintaining their ability to have control of the call and efficiently communicate the information. The objective is to guarantee quality service, respond effectively to customer inquiries and maintain high customer satisfaction. Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction.

RESPONSIBILITIES AND COMPETENCES
  • Manage a large number of incoming calls.
  • Identify and evaluate the needs of customers to achieve their satisfaction.
  • Provide accurate, valid and complete information.
  • Comply with the level of service and productivity goals established by the campaign / company for which the calls are being answered.
  • Maintain quality and productivity in accordance with the provisions of the Company.
  • Inform your immediate supervisor of any situation that arises, both customers and employees that may affect the proper functioning of the company.
  • Correctly register the information in the contact system.
  • Follow communication procedures, guidelines and policies.
  • Any other task designated by your supervisor or immediate manager, not limited to the aforementioned.
WORK EXPERIENCE REQUIREMENTS
  • Minimum of 6 months of demonstrable customer service experience or experience as a customer service representative.
  • Great capacities to maintain telephone contact and for active listening.
  • Customer orientation and ability to adapt / respond to different types of personalities.
  • Knowledge and domain with computerized equipment.
  • Excellent in keyboard handling and data entry.
  • Trained to work under pressure and able to respond to high volume of work.
  • Ability to work in a team.
  • Excellent verbal and written communication skills.
  • Good diction.
  • Availability of schedules and rotating shifts.
  • Possess high professionalism and ability to deal with clients and colleagues.
Academic requirements
  • Post-Secondary Studies (Associate Degree or equivalent, preferably in Business Administration)
DEMANDS
  • I work seated for approximately 7 to 8 hours to be able to successfully fulfill its essential functions.
  • Exposed to use of computerized equipment at all times to perform its functions.
  • Vision, speaking and listening are required to perform their functions and capable of being understood.
  • Be available to work overtime in cases of operational need that may be required.

APPROVED by

Maria Miranda De Jesús

Title

HR & Finance Director

Employee sing

Date


Affirmative Action Plan Statement / Equal Employment Opportunity

Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training.


Insight Communications, Corp.

342 San Luis St., Suite 304, San Juan, PR 00920

Tels. 787-625-1930, 787-625-1927, 787-625-1929 Fax. 787-625-1928


Monday to Sunday, rotating hours.
40 hours per week