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Answering Service Jobs in Rochester, MI (NOW HIRING)

VALUE CITY FURNITURE

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service ...

City of Troy Michigan

Customer Service Assistant

Troy, MI · On-site

$13.73 - $15/hr

DUTIES • Provide customer service by answering phone calls, greeting, and assisting customers. • Interact with public in person, by phone, and online. • Assist a diverse public by providing ...

American Signature, Inc.

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate ...

Alea Leather

MI CUSTOMER SERVICE

Wixom, MI

$22.50 - $24/hr

As we continue to expand, we are looking for a Customer Service Representative to join our team and ... At Alea Leather, you wont just be answering calls youll be part of a team thats passionate about ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

Alea Leather

MI CUSTOMER SERVICE

Wixom, MI · Hybrid

$22.50 - $24/hr

As we continue to expand, we are looking for a Customer Service Representative to join our team and ... At Alea Leather, you wont just be answering calls youll be part of a team thats passionate about ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

Theshieldco

Service Technician

Livonia, MI · On-site

$18 - $20/hr

Provide exceptional customer service by explaining treatments, answering questions,maintainingaccurateservice records, and communicating with the office as needed. * Maintain company equipment ...

Variety Stores LLC

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... and answering questions regarding the store and merchandise. Other duties may include unloading ...

Big Lots

Customer Service Associate

Shelby, MI · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... and answering questions regarding the store and merchandise. Other duties may include unloading ...

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All JobsAnswering Service JobsAnswering Service Jobs in Rochester, MI

Answering Service information

See Rochester, MI salary details

$11

$21

$36

How much do answering service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for answering service in Rochester, MI is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.24 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone working in an answering service?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

How can I make 2000 a week working from home?

Answering service jobs can pay varying rates, but earning $2000 weekly typically requires working multiple shifts, often full-time hours, and gaining experience to handle high call volumes. Developing strong communication skills and using relevant software can improve earning potential, though income depends on the employer and the number of hours worked.

What are the key skills and qualifications needed to thrive in the Answering Service position, and why are they important?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

How to become an answering service?

To work as an answering service operator, you typically need good communication skills, basic computer proficiency, and a quiet work environment. Some employers may require training on specific call handling software or customer service protocols, and a high school diploma is usually sufficient. Certification is not mandatory but can enhance job prospects in customer support roles.

Do answering services still exist?

Answering services as a job still exist and involve handling calls for businesses, often requiring skills in communication and basic computer use. They are commonly used in industries like healthcare, legal, and customer support, with many companies offering remote or on-site positions.

How much do answering services pay?

Answering service agents typically earn between $10 and $15 per hour, with pay rates varying based on experience, location, and whether the position is part-time or full-time. Some roles may offer additional incentives or flexible schedules, and proficiency with phone systems and customer service skills are often required.

What is an Answering Service job?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What are the most commonly searched types of Answering Service jobs in Rochester, MI? The most popular types of Answering Service jobs in Rochester, MI are:
What are popular job titles related to Answering Service jobs in Rochester, MI? For Answering Service jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Answering Service jobs in Rochester, MI look for? The top searched job categories for Answering Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Answering Service jobs? Cities near Rochester, MI with the most Answering Service job openings:
Answering Service jobs near you
Infographic showing various Answering Service job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $44,099 per year, or $21.2 per hour.
Customer Service Associate

Customer Service Associate

VALUE CITY FURNITURE

Utica, MI

$13.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Value City Furniture rating

6.2

Company rating: 6.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

33rd of 59 rated furniture retailers

Job description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure.  To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal.  This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status.  The Customer Service Associate is responsible for executing all office operations.

Why you’ll want to join our team:

·         Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years

·         Comprehensive medical, dental, and vision benefits & 401K plan

·         Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.

·         Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like:

  • Embodies our values: Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in-home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers’ needs and presents possible options

What will help you succeed:

  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners’ mindset; takes ownership over everything within scope of responsibility
  • Proactive approach; identifies and solves problems

What Value City Furniture employees say

Pay

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