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Answering Service Jobs in Rochester, MI (NOW HIRING)

VALUE CITY FURNITURE

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service ...

American Signature, Inc.

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate ...

Big Lots

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... and answering questions regarding the store and merchandise. Other duties may include unloading ...

Variety Stores LLC

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... and answering questions regarding the store and merchandise. Other duties may include unloading ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

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All JobsAnswering Service JobsAnswering Service Jobs in Rochester, MI

Answering Service information

See Rochester, MI salary details

$11

$21

$36

How much do answering service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for answering service in Rochester, MI is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.24 per hour, depending on experience, location, and employer.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What are the most commonly searched types of Answering Service jobs in Rochester, MI?

The most popular types of Answering Service jobs in Rochester, MI are:

What are popular job titles related to Answering Service jobs in Rochester, MI?

For Answering Service jobs in Rochester, MI, the most frequently searched job titles are:

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The top searched job categories for Answering Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Answering Service jobs?

Cities near Rochester, MI with the most Answering Service job openings:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,099 per year, or $21.2 per hour.

Customer Service Representative - Store (PT)

Dollar Express Stores LLC

Oak Park, MI • On-site

$14.75 - $20/hr

Part-time

Re-posted 7 days ago

Job description

About Us:
Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states.
As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties & Responsibilities
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
At Dollar Express, we believe a diverse workforce makes a difference.
We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.

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