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Answering Service Jobs in Rochester, MI (NOW HIRING)

Kenwhirl Appliance

Be Seen First

Customer Service Representative

Livonia, MI · On-site

$14/hr

  • Medical

  • PTO

Daily tasks include, but not limited to: answering phones, inputting service requests, working on a computer the majority of the day. Company Description Kenwhirl Appliance has been in the appliance ...

Rafih Auto Group

SERVICE ADVISOR

Rochester, MI · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. * Providing customers with information and advice on warranty protections ...

Global Force

Patient Service Representative-MI

Berkley, MI · On-site

$16 - $20.50/hr

  • Medical

  • Dental

Experience answering telephones. * Must have exceptional customer service skills. Preferred Skills & Experience: * Experience working in a dental, medical, or other health-care office, preferred.

Domino's

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Domino's

Customer Service Representative

West Bloomfield, MI · On-site

$14.75 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Domino's Pizza

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Lincare Holdings

Customer Service Rep

Utica, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...

Lincare Holdings

Customer Service Rep

Rochester Hills, MI · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to ...

Lincare

Customer Service Rep

Shelby Township, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician ...

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All JobsAnswering Service JobsAnswering Service Jobs in Rochester, MI

Answering Service information

See Rochester, MI salary details

$11

$21

$36

How much do answering service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for answering service in Rochester, MI is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.24 per hour, depending on experience, location, and employer.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What are the most commonly searched types of Answering Service jobs in Rochester, MI?

The most popular types of Answering Service jobs in Rochester, MI are:

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For Answering Service jobs in Rochester, MI, the most frequently searched job titles are:

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The top searched job categories for Answering Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Answering Service jobs?

Cities near Rochester, MI with the most Answering Service job openings:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,099 per year, or $21.2 per hour.

Communications Associate - Fulltime - Rotating Shifts - Detroit

Henry Ford Health System

Detroit, MI • On-site

Full-time

Posted 11 days ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 565 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

GENERAL SUMMARY:
Under general supervision, utilizing telephony integrated computer system with specialized software to provide assistance with: HFHS directory, pager communications, on-call operations, and after-hour physician answering service.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Provide HFHS directory and information service to internal and external customers.
• Process short and long-range paging. Perform minor pager system diagnostics.
• On a rotating basis, perform routine paging system data base maintenance i.e. compacting and on-call schedules.
• Provide call center dispatching of emergency teams for internal and external disasters, blue alerts, bomb threats, etc.
• Provide after hour, weekend and holiday answering service for HFH Medical Group and HFHS Medical Center Physicians.
• Provide after hour, weekend and holiday answering service for the Referring Physicians Office.
• Process U.S. Postal and HFHS Inter-departmental mail.
• Maintain computerized database for internal HFHS management mailing distributions.
• Perform other related duties as assigned.
EDUCATION/EXPERIENCE REQUIRED:
• High School Diploma or equivalent.
• One year of computer technology, data entry, and work processing skills. One year of college course work in Business is preferred.

What Henry Ford Health employees say

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Benefits

Hours and flexibility

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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