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Answering Service Jobs in Rochester, MI (NOW HIRING)

Rafih Auto Group

SERVICE ADVISOR

Rochester, MI · On-site

Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. * Providing customers with information and advice on warranty protections ...

Domino's

Customer Service Representative

West Bloomfield, MI · On-site

$14.75 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Domino's

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Domino's Pizza

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

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All JobsAnswering Service JobsAnswering Service Jobs in Rochester, MI

Answering Service information

See Rochester, MI salary details

$11

$21

$36

How much do answering service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for answering service in Rochester, MI is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.24 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone working in an answering service?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

How can I make 2000 a week working from home?

Answering service jobs can pay varying rates, but earning $2000 weekly typically requires working multiple shifts, often full-time hours, and gaining experience to handle high call volumes. Developing strong communication skills and using relevant software can improve earning potential, though income depends on the employer and the number of hours worked.

What are the key skills and qualifications needed to thrive in the Answering Service position, and why are they important?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

How to become an answering service?

To work as an answering service operator, you typically need good communication skills, basic computer proficiency, and a quiet work environment. Some employers may require training on specific call handling software or customer service protocols, and a high school diploma is usually sufficient. Certification is not mandatory but can enhance job prospects in customer support roles.

Do answering services still exist?

Answering services as a job still exist and involve handling calls for businesses, often requiring skills in communication and basic computer use. They are commonly used in industries like healthcare, legal, and customer support, with many companies offering remote or on-site positions.

How much do answering services pay?

Answering service agents typically earn between $10 and $15 per hour, with pay rates varying based on experience, location, and whether the position is part-time or full-time. Some roles may offer additional incentives or flexible schedules, and proficiency with phone systems and customer service skills are often required.

What is an Answering Service job?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What are the most commonly searched types of Answering Service jobs in Rochester, MI? The most popular types of Answering Service jobs in Rochester, MI are:
What are popular job titles related to Answering Service jobs in Rochester, MI? For Answering Service jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Answering Service jobs in Rochester, MI look for? The top searched job categories for Answering Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Answering Service jobs? Cities near Rochester, MI with the most Answering Service job openings:
Answering Service jobs near you
Infographic showing various Answering Service job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $44,099 per year, or $21.2 per hour.
Service Representative

Service Representative

A.J. Plumbing and Sewer Service

Fair Haven, MI • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Customer Service Representative/Dispatcher
Potential daily bonus of $150 - $300 Local growing Company has an immediate need for a Customer Service Representative- Dispatcher to work evenings and weekend shifts from 10:30 am - 7:00 pm and or 7:30 am to 4:00 pm (approx. 32-40 hours/week. Looking for a reliable dispatcher who has experience scheduling appointments and dispatching technicians to service calls. The responsibilities of this position include: Providing friendly services to customers & company departments offering enthusiastic guidance to customers & employees, assisting & maintaining quality and organization. Keeping data and records up to date including spreadsheet information, answering multi-line telephone system, Dispatching service technicians using a GPS software program, Assist with general office and administrative functions including (but not limited to) filing, faxing, marketing, and cold calling customers. Looking for a team member who is responsible, self-starter, family oriented, and can operate in a past paced environment. We are located off of 26 mile and County Line road, you must live with in 20 minutes of our location.
If you meet the above criteria and would like to be considered for the position, please email your contact information.
Compensation: $15.00 - $17.00/hr. Depending on Experience
Compensation: $15.00 - $17.00 per hour

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