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Answering Service Jobs in Decatur, GA (NOW HIRING)

Lincare Holdings

Customer Service Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Customer Service Representative This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to ... Answering incoming calls from external and internal customers to facilitate orders, answer ...

Ameriserve

Service Electrician

Atlanta, GA · On-site

$24.50 - $32/hr

Provide excellent customer service by addressing client concerns and answering questions * Follow safety protocols and adhere to industry standards, such as National Electrical Code (NEC ...

Waterford Fire Service

Guest Service Agent

Norcross, GA · On-site

$14.25 - $18/hr

Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel ... Answering phone * Posting charges to appropriate accounts * Performing duties on a daily checklist

Mercer Advisors

Client Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

... answering inbound calls and email requests, scheduling and gathering client data for ongoing ... Financial services industry a plus Certifications: * Notary designation a plus Job Skills:

TalentBridge

Customer Service Representative

Tucker, GA · On-site

$18.50/hr

At a minimum, you'll need: * 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues. * Experience with Microsoft ...

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Answering Service information

See Decatur, GA salary details

$12

$22

$38

How much do answering service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for answering service in Decatur, GA is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $26.73 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in Decatur, GA?

The most popular types of Answering Service jobs in Decatur, GA are:

What are popular job titles related to Answering Service jobs in Decatur, GA?

For Answering Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Answering Service jobs in Decatur, GA look for?

The top searched job categories for Answering Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Answering Service jobs?

Cities near Decatur, GA with the most Answering Service job openings:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,777 per year, or $22.5 per hour.

Client Service Representative

Roswell, GA • On-site

VCA Animal Hospitals
Veterinary Services • 10K+ employees
Learn more about VCA Animal Hospitalsexternal

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

Job description

ESSENTIAL FUNCTIONS:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
• Managing medical records, charts, reports and correspondence
QUALIFICATIONS:
• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people-as well as awareness and understanding of others' reactions
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
BENEFITS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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