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Answering Service Jobs in Decatur, GA (NOW HIRING)

Lincare Holdings

Customer Service Rep

Marietta, GA

$14.50 - $19.75/hr

Customer Service Representative This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to ... Answering incoming calls from external and internal customers to facilitate orders, answer ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to ... Answering incoming calls from external and internal customers to facilitate orders, answer ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to ... Answering incoming calls from external and internal customers to facilitate orders, answer ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to ... Answering incoming calls from external and internal customers to facilitate orders, answer ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to ... Answering incoming calls from external and internal customers to facilitate orders, answer ...

Opensity Solutions

Service Specialist

Atlanta, GA · On-site

Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner * Hospitality Services includes ...

Opensity Solutions

Service Specialist

Atlanta, GA

Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner * Hospitality Services includes ...

K2services

Service Specialist

Atlanta, GA

Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner * Hospitality Services includes ...

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All JobsAnswering Service JobsAnswering Service Jobs in Decatur, GA

Answering Service information

See Decatur, GA salary details

$12

$22

$38

How much do answering service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for answering service in Decatur, GA is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $26.73 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone working in an answering service?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in the Answering Service position, and why are they important?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What is an Answering Service job?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What are the most commonly searched types of Answering Service jobs in Decatur, GA? The most popular types of Answering Service jobs in Decatur, GA are:
What are popular job titles related to Answering Service jobs in Decatur, GA? For Answering Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Answering Service jobs in Decatur, GA look for? The top searched job categories for Answering Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Answering Service jobs? Cities near Decatur, GA with the most Answering Service job openings:
Answering Service jobs near you
Infographic showing various Answering Service job openings in Decatur, GA as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,777 per year, or $22.5 per hour.
Customer Service Rep

Customer Service Rep

Lincare Holdings

Marietta, GA

$14.50 - $19.75/hr

Other

Posted 29 days ago

Lincare rating

6.9

Company rating: 6.9 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

453rd of 870 rated healthcare providers

Job description

Customer Service Representative

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

Job Functions:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • Help with the training of employees
  • Calculate figures and amounts in reference to frequency and doses dispensed
  • Apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry required
  • Must meet any licensing requirements necessary for specific location
Physical Demands:

This employee must occasionally lift and/or move up to 50 pounds.

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lincare logo

About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

Facebook

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