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Answering Service Jobs in Decatur, GA (NOW HIRING)

Leasing Associate - Broadleaf at Holcomb

Alpharetta, GA · On-site

$16.50 - $22.25/hr

Call the answering service as necessary for messages and follow up on all messages. * Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness.

Leasing Consultant

Atlanta, GA · On-site

$15.75 - $18.75/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually inspect entire property (office, models, compactor, vacant units and amenity areas) daily for ...

Leasing Consultant

Atlanta, GA

$16.25 - $19.25/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually inspect entire property (office, models, compactor, vacant units and amenity areas) daily for ...

Customer Service

Atlanta, GA

$15.50 - $21/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

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Answering Service information

See Decatur, GA salary details

$12

$22

$38

How much do answering service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for answering service in Decatur, GA is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $26.73 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone working in an answering service?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in the Answering Service position, and why are they important?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What is an Answering Service job?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What are the most commonly searched types of Answering Service jobs in Decatur, GA? The most popular types of Answering Service jobs in Decatur, GA are:
What are popular job titles related to Answering Service jobs in Decatur, GA? For Answering Service jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Answering Service jobs? Cities near Decatur, GA with the most Answering Service job openings:
Infographic showing various Answering Service job openings in Decatur, GA as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,777 per year, or $22.5 per hour.
Leasing Associate - Verdant at Peachtree Creek

Leasing Associate - Verdant at Peachtree Creek

LivCor LLC

Atlanta, GA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Company Description
Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow.
Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve.
Job Description
Responsibilities:
  • The Leasing Associate conducts daily leasing activities; including attaining leasing goals (occupancy and rent growth), building, and managing rapport to generate
  • Interest, desire, and satisfaction for the PAC community. The Leasing Associate also provides the ultimate in service to our residents; completes lease paperwork, and all other duties that correspond to leasing activities. Ultimately, a Leasing Associate sells prospects and residents on the quality of the PAC brand and the lifestyle of a PAC apartment home.
  • Achieves daily, weekly, monthly individual leasing goals to contribute to team/property leasing goals established by operational budget.
  • Answers telephone calls, internet inquiries, or in-person requests from prospects with the purpose of leasing a PAA apartment home; performs follow-up action(s) for every prospect.
  • Responds to and/or follows up on resident requests; logs requests as needed.
  • Utilize sales tools including rapport building, qualifying, closing during each sales interaction/presentation.
  • Qualifies prospects by collecting/compiling personal data, entering data into database, initiating background check, and providing follow up status to prospect.
  • Communicates move-in/move-out apartment status to other team members; ensures apartments are move-in ready; takes action to ensure move-ins occur to satisfy new resident and minimize apartment vacancy.
  • Completes all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely.
  • Tours the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests/prospects; answers questions about amenities, apartment homes, and the local community.
  • Stays current on relevant market issues and competitive information.
  • Performs light bookkeeping and financial activities (calculating monthly rents, pro- rated rents, preparing letters for delinquent payments, etc).
  • Performs office administrative activities (key track/key release, accepting resident packages, entering information on computer database, etc).
  • Call the answering service as necessary for messages and follow up on all messages.
  • Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness. Pick up trash and run trash compactor when necessary, and if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to prospect ready standards.
  • Escort prospects to an apartment home and to all amenity areas, using stairs as necessary. Also drive a golf cart or other motor vehicle with prospects as passengers and operate keys in door locks and key closet.
  • Process all paperwork and set up file for move-in.
  • Maintain a minimum of 20% conversion ratio of total traffic.
  • Follow-up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
  • Shop the competition.
  • Make suggestions that will maximize revenue and cash flow.
  • Other projects and duties as requested.

Customer Service Responsibilities:
  • A complete clean and neat uniform must be worn when working on any PAA Property including weekends, if applicable. Personal appearance must be always clean and neat, according to PAA policy.
  • Communicate with residents and prospects in a manner consistent with PAA's standards.
  • Read and/or listen to resident requests/complaints.
  • Receive resident complaints in a calm, open, and professional manner.
  • Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.

Qualifications
Requirements:
  • Multi-family property management experience preferred.
  • Valid driver's license (free from major moving violations) and dependable transportation.
  • Social media marketing experience preferred.

Additional Information
What We Offer:
Expected pay rate of $20.00/hour + commissions
Generous PTO program
13 paid holidays plus 3 floating holidays and paid volunteer day
Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
401k with exceptional employer match
Associate Apartment Discount
Educational Assistance Program (tuition and certifications)
Company-paid employee assistance, mental health, and wellness programs
Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.
Review our privacy policy here: https://www.pacapts.com/careers/
Preferred Apartment Communities is proud to be a US EPA ENERGY STAR® Partner.