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Annuities Agent information

What is an annuities agent?

An annuities agent is a licensed insurance professional who helps clients understand, purchase, and manage annuity products. These agents assess individual needs and financial goals to recommend suitable annuity options, such as fixed, variable, or indexed annuities. They also explain the benefits, risks, and payout structures of annuities, and assist with the application process. Annuities agents often work for insurance companies or as independent brokers and must comply with state licensing requirements.

What are the key skills and qualifications needed to thrive as an annuities agent?

To thrive as an Annuities Agent, you need a solid understanding of financial products, insurance regulations, and sales principles, typically supported by a state insurance license. Familiarity with CRM software, financial planning tools, and annuity illustration systems is commonly required. Strong interpersonal skills, active listening, and the ability to build trust with clients set top agents apart. These skills are crucial for effectively matching products to client needs, ensuring compliance, and maintaining long-term client relationships.

What are some common challenges faced by annuities agents when explaining product options to clients?

Annuities agents often encounter challenges in simplifying complex product features and ensuring clients fully understand the long-term implications of their choices. It's essential to clearly communicate the differences between fixed, variable, and indexed annuities, as well as any fees, surrender periods, and potential tax consequences. Building trust and tailoring recommendations to each client's financial goals can require patience and strong interpersonal skills. Agents must stay current on industry regulations and product updates to provide accurate, compliant advice.

What is the difference between Annuities Agent vs Insurance Agent?

AspectAnnuities AgentInsurance Agent
CertificationsLicenses for selling annuities, often includes life insurance licensesLicenses for selling various insurance policies, including life, health, and property
Work EnvironmentFinancial advisory settings, insurance agencies, or direct client consultationsInsurance agencies, brokerages, or direct client interactions
Industry UsageSpecializes in retirement products and financial planningOffers a broad range of insurance products for individuals and businesses
Search & Comparison IntentFocused on retirement planning and financial productsBroader insurance coverage options

While both Annuities Agents and Insurance Agents require licensing and work within the insurance industry, Annuities Agents specialize in retirement income products like annuities, whereas Insurance Agents offer a wider range of insurance policies. Understanding these differences helps clients find the right professional for their financial and insurance needs.

How much do annuities agents make?

Annuities agents typically earn a commission-based income that can range from $50,000 to over $150,000 annually, depending on experience, sales performance, and the size of policies sold. Many agents also earn ongoing commissions or fees for managing client accounts and may need licensing and certifications to operate legally and effectively.

Is selling annuities a good job?

Selling annuities as an annuities agent involves helping clients choose financial products that provide retirement income, often requiring sales skills and licensing. The job can be financially rewarding through commissions but may involve high competition and the need for ongoing education to stay compliant with regulations.
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What job categories do people searching Annuities Agent jobs look for?

The top searched job categories for Annuities Agent jobs are:

Annuities Agent jobs near you
Infographic showing various Annuities Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Call Center Representative - Life Insurance & Annuities

VIRTUAL CLARITY LIMITED

Ashburn, VA • On-site

$16.25 - $20.50/hr

Full-time

Posted 13 days ago

Job description

Job Description:

DXC Technology helps global companies and public sector organizations run and modernize their mission-critical systems and operations. Through our expertise across applications, cloud, analytics, security, business process services, and insurance, we help our customers improve performance, reduce complexity, and deliver better experiences.

DXC's Insurance Services business combines technology, industry expertise, and proven best practices to transform and automate complex insurance processes while improving customer and operational outcomes.

About the Role

We are actively hiring Call Center Representatives to join our Annuities team at DXC.

In this role, you will provide high-quality service and support to customers, agents, and broker/dealer representatives regarding annuity products and policies. You will respond to inquiries by phone and email, research and resolve complex questions, process transactions, and navigate multiple systems to provide accurate and timely solutions.

The ideal candidate is customer-focused, detail-oriented, analytical, and comfortable working in a fast-paced environment. Strong listening and communication skills, intellectual curiosity, and a genuine commitment to helping customers are essential to success in this role.

Key Responsibilities

  • Respond to inquiries from customers, agents, and broker/dealer representatives via telephone and email, providing professional and timely support.

  • Research and resolve questions related to fixed and variable annuities, including policy provisions, application and contract discrepancies, processing delays, and status inquiries.

  • Educate Financial Services Representatives on annuity products, processes, market requirements, and contract provisions.

  • Process transactions accurately and efficiently while tracking requests through completion.

  • Build strong customer relationships through effective communication, active listening, empathy, and a solutions-oriented approach.

  • Navigate multiple systems and applications to research information and provide complete, accurate responses.

  • Follow established policies, procedures, and quality standards while maintaining a high level of professionalism.

  • Identify opportunities to improve the customer experience and contribute to team and business objectives.

  • Adapt to changing priorities, processes, and business needs while maintaining service quality and productivity.

Required Qualifications

  • High school diploma or equivalent.

  • 1-2 years of customer service experience.

  • Ability to obtain a FINRA Series 6 license within 90 days of hire, based on the applicable training plan.

  • Strong customer service skills and a demonstrated commitment to delivering an exceptional customer experience.

  • Excellent verbal and written communication skills.

  • Strong listening, analytical, and problem-solving abilities.

  • Effective time management and organizational skills.

  • Ability to multitask and work effectively in a fast-paced, team-oriented environment.

  • Ability to adapt to change and adjust priorities based on business needs.

  • Strong computer and keyboarding skills.

Preferred Qualifications

  • College coursework, professional certification, or relevant technical/trade training.

  • Experience in insurance, annuities, financial services, or a related industry.

  • Previous call center or contact center experience.

  • Familiarity with insurance or financial services products and related administrative processes.

  • Ability to quickly learn and develop knowledge of products, processes, and functions across areas such as administration, claims, underwriting, and marketing.

  • Strong mathematical, analytical, and problem-solving skills.

  • Demonstrated ability to take ownership of customer inquiries and follow through to resolution.

What Success Looks Like

Successful Senior Customer Service Representatives will:

  • Deliver accurate, timely, and empathetic solutions to customer and agent inquiries.

  • Build trust through clear communication and consistent follow-through.

  • Develop strong knowledge of annuity products, policies, and processes.

  • Balance quality, productivity, and customer experience in a high-volume environment.

  • Continuously learn and adapt as products, processes, and customer needs evolve.

Work Schedule

  • Monday-Friday, during business hours between 7:30 AM and 5:30 PM.

  • Flexibility is required regarding work shifts and overtime based on business needs.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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