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Amtech Systems Jobs (NOW HIRING)

Welch Packaging

Customer Service Representative

Romulus, MI · On-site

$15.50 - $21/hr

Functioning user of Amtech operating system. * Ability to use email communication. * Ability to learn and navigate customer web portals. * Align with Welch Core Values * Good communication skills ...

Welch Packaging

Customer Service Representative

Toledo, OH · On-site

$14.25 - $19.50/hr

Functioning user of Amtech operating system. * Ability to use email communication. * Ability to learn and navigate customer web portals. * Align with Welch Core Values * Good communication skills ...

Welch Packaging

Customer Service Representative

Bridgeview, IL · On-site

$16.25 - $22.25/hr

Functioning user of Amtech operating system. * Ability to use email communication. * Ability to learn and navigate customer web portals. * Align with Welch Core Values * Good communication skills ...

Smurfit Westrock

Specialist, Production Plng

Marion, NC · On-site

$15.25 - $20.75/hr

Assigns ship dates - reviews machine backlogs, determines ship date, enters ship date in Amtech System, prints copy of order acknowledgement. * Production Scheduling - utilizing forward scheduling ...

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Amtech Systems information

See salary details

$36K

$68.4K

$116K

How much do amtech systems jobs pay per year?

As of Sep 4, 2026, the average yearly pay for amtech systems in the United States is $68,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is Amtech Systems?

Amtech Systems is a global supplier of thermal processing, wafer handling, and related automation systems for the semiconductor, solar, and advanced electronics industries. The company specializes in providing equipment and technologies used in the manufacturing of silicon wafers, semiconductors, and solar cells. Amtech's products help improve efficiency, yield, and quality in various high-tech manufacturing processes. The company serves customers worldwide and is known for its innovative solutions in the electronics manufacturing sector.

What are the key skills and qualifications needed to thrive as an employee at Amtech Systems?

To thrive at Amtech Systems, a strong background in engineering, materials science, or a related technical field is essential, often supported by relevant degrees or industry experience. Familiarity with semiconductor manufacturing tools, process control systems, and quality assurance protocols is typically required. Strong problem-solving skills, teamwork, and effective communication are valuable soft skills in this environment. These competencies enable employees to drive innovation, maintain high production standards, and collaborate effectively in a rapidly advancing technology sector.

What are some common challenges faced by engineers working at Amtech Systems, and how can applicants prepare to address them?

Engineers at Amtech Systems often work on highly specialized semiconductor equipment, which requires staying up-to-date with rapidly evolving technologies and industry standards. A common challenge is troubleshooting complex systems while coordinating with cross-functional teams, including manufacturing and customer support. Applicants can prepare by strengthening their problem-solving skills, gaining familiarity with semiconductor processes, and demonstrating an ability to communicate technical concepts clearly. Proactively learning about the company's products and cultivating adaptability will help new hires succeed.

What is the difference between Amtech Systems vs Semiconductor Equipment Technician?

AspectAmtech SystemsSemiconductor Equipment Technician
CredentialsTechnical certifications, industry-specific trainingTechnical certifications, industry-specific training
Work EnvironmentManufacturing facilities, cleanroomsManufacturing facilities, cleanrooms
Industry UsageSemiconductor manufacturing, equipment maintenanceSemiconductor manufacturing, equipment maintenance

Both roles require technical certifications and work in similar environments within the semiconductor industry. Amtech Systems typically refers to a company specializing in equipment manufacturing, while a Semiconductor Equipment Technician focuses on maintaining and repairing that equipment. The technician role is more hands-on, whereas Amtech Systems is a manufacturer. Understanding these differences helps job seekers target the right opportunities in the semiconductor industry.

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What job categories do people searching Amtech Systems jobs look for?

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Amtech Systems jobs near you
Infographic showing various Amtech Systems job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $68,438 per year, or $32.9 per hour.

Customer Service Representative

Welch Packaging

Romulus, MI • On-site

$15.50 - $21/hr

Full-time

Posted 16 days ago

Welch Packaging rating

7.1

Company rating: 7.1 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

65th of 122 rated packaging manufacturers

Job description

SUMMARY
Customer Service Representative is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.
KEY RESPONSIBILITIES
  • Escalating queries and concerns to the Customer Service Manager.
  • Enter all orders following the six checkpoints to avoid PO issues and send acknowledgement to customer within 24 hours.
  • Create and maintain correct customer information in Customer Master field in Amtech.
  • Maintain customer item specs.
  • Ensure that customers are satisfied with products or services.
  • Enter customer complaints and short pays in Amtech.
  • Coordinate customer pickups of defective products with shipping
  • Supports and delivers The Ultimate Corrugated Experience to all customers internal and external.
  • Effectively build and maintain relationships with customers and Territory Managers
  • Main internal point of contact for Sales
  • Proactively inform customer of late/partial shipments to determine resolution.
  • Manage & maintain customer inventory levels.
  • Generate and maintain quotes that are distributed by Sales Rep to the customer.
  • Qualify order due dates for short lead time orders and monitor machine hours and plant loading for booking purposes.
  • Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS
Education:
  • High School Diploma or Equivalent Required

Experience
  • Functioning user of Amtech operating system.
  • Ability to use email communication.
  • Ability to learn and navigate customer web portals.
  • Align with Welch Core Values
  • Good communication skills, organized, detail oriented, positive attitude, optimistic.

SPECIFIC KNOWLEDGE, SKILLS OR ABILITIES
  • Strong written and oral communication.
  • Organization and attention to detail.
  • Analytical and problem-solving skills.
  • Time management.
  • Systems analysis.
  • Mathematical and deductive reasoning.
  • Critical thinking.

PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodation.
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
Physical Requirements:
  • Sit and stand as needed.
  • May require walking on a level surface for periods throughout the day.
  • Reaching above shoulders, below waist and lifting as required to file documents or store materials.
  • Lifting to 25 lbs.

Work Environment:
  • Typical office setting
  • May require you to enter a manufacturing environment that requires proper PPE including safety shoes, safety glasses and hearing protection.
  • Manufacturing environment may be loud, hot/cold depending on season.

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs' essential functions.
Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran

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