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American Concierge Jobs (NOW HIRING)

American Cancer Society

Concierge, Hope Lodge

Baltimore, MD · On-site

$19.54/hr

  • Medical

  • Dental

  • Retirement

  • PTO

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our ... The Concierge serves as the first point of contact for guests, managing front desk operations and ...

Avanath

Concierge

Washington, DC

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is ... The Role: As a Concierge, you will be the face of Avanath. The moment new prospects and current ...

The Woodhouse Day Spa - The Woodlands

Spa Concierge

Spring, TX · On-site

$12.75 - $15.75/hr

  • PTO

Come join The Woodhouse Day Spas, voted America's best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for Full Time Spa Concierge. At The Woodhouse, we value our team members and ...

American Cancer Society

Concierge, Hope Lodge

Kansas City, MO · On-site

$19.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our ... The Concierge serves as the first point of contact for guests, managing front desk operations and ...

Avanath

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is ... The Role: As a Concierge, you will be the face of Avanath. The moment new prospects and current ...

Avanath

Concierge

Washington, DC

$17.50 - $22.75/hr

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is ... The Role: As a Concierge, you will be the face of Avanath. The moment new prospects and current ...

The Woodhouse Day Spa - Birmingham

Spa Concierge

Birmingham, AL · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Come join The Woodhouse Day Spas, voted America's best day spa since 2012 by American Spa Magazine ... We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team ...

Ball Arena

Premium Concierge

Denver, CO · On-site

$20/hr

Premium Concierge Department: Business Development Business Unit: Premium Sales and Service ... No Posting end date: open until filled Kroenke Sports & Entertainment (KSE) is an American Sports ...

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American Concierge information

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How much do american concierge jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for american concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges American Concierges face when assisting international guests, and how can they overcome them?

American Concierges often encounter challenges such as language barriers, unfamiliarity with cultural norms, and handling diverse guest expectations. To overcome these, concierges typically leverage translation tools, maintain a strong network of local service providers, and participate in cultural sensitivity training. Building rapport, practicing patience, and staying informed about local attractions and services also help ensure guests receive personalized, seamless experiences. Collaboration with hotel staff and ongoing professional development are key to addressing these challenges effectively.

What are the key skills and qualifications needed to thrive as an American Concierge?

To thrive as an American Concierge, you need in-depth local knowledge, exceptional organizational abilities, and experience in hospitality or customer service, often supported by a degree or relevant certifications. Familiarity with reservation platforms, CRM systems, and communication tools is typically required. Outstanding interpersonal skills, discretion, and a proactive problem-solving attitude set top concierges apart. These skills ensure exceptional guest experiences, efficient service delivery, and client satisfaction in a competitive hospitality environment.

What does an American Concierge do?

An American Concierge is a professional who assists clients, often travelers or residents, with a wide range of services such as making restaurant reservations, booking transportation, arranging tours, securing tickets to events, and providing local recommendations. Their main goal is to enhance the client’s experience by offering personalized and efficient service. American Concierges may work in hotels, luxury apartment buildings, or as independent service providers. They rely on extensive local knowledge and connections to fulfill requests and solve problems for clients quickly and effectively.

What is the difference between American Concierge vs Hotel Concierge?

AspectAmerican ConciergeHotel Concierge
CredentialsOften requires customer service experience, certifications are optionalTypically requires hospitality or tourism certifications
Work EnvironmentPrivate residences, luxury services, corporate clientsHotels, resorts, hospitality venues
Employer & IndustryLuxury service companies, private clientsHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

American Concierges and hotel concierges both focus on providing personalized services, but American Concierges often work with private clients or luxury service companies outside of hotels. Hotel concierges are employed directly by hotels to assist guests during their stay. While their roles overlap in customer service and local expertise, the work environment and employer types differ significantly.

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States with the most job openings for American Concierge jobs include:

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American Concierge jobs near you

Concierge - Driver, Hope Lodge (Mon - Fri / 3:00pm - 11:00pm)

American Cancer Society

Honolulu, HI • On-site

$20.48/hr

Part-time

Medical, Dental, Retirement, PTO

Re-posted 15 days ago

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

157th of 772 rated non-profit organizations

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
The Concierge-Driver at Hope Lodge serves as both a guest service ambassador and the primary transportation provider for lodge guests. In addition to performing front desk and concierge duties, this role is responsible for operating lodge vehicles safely and courteously, maintaining transportation schedules, and ensuring vehicle readiness. The Concierge-Driver helps guests travel to and from medical appointments and community resources, supporting a safe, reliable, and welcoming experience.
The schedule for this role is 3:00pm - 11:00pm (Monday - Friday)
Pay rate: $20.48 per hour.
This role includes full benefits and is eligible for additional shift differential pay due to hours worked after 6:00pm.
ESSENTIAL FUNCTIONS:
  • Operate lodge vehicles to transport guests safely to medical appointments and other approved destinations (40%)

  • Greet guests, manage check-in/out, and provide information about lodge amenities and local resources (15%)

  • Coordinate and maintain transportation schedules to ensure timely pick-up and drop-off (15%)

  • Conduct daily vehicle inspections, maintain cleanliness, and report maintenance needs (10%)

  • Respond to guest requests, concerns, and emergencies during transportation and at the lodge (10%)

  • Maintain accurate transportation and guest records, including mileage logs and trip data (10%)

  • Support front desk operations, including phones, emails, and lobby security, as needed (10%)

EXPERIENCE/QUALIFICATIONS:
  • High School Diploma or Equivalent

  • Valid driver's license with clean driving record

  • Experience providing passenger transport or shuttle services preferred

  • Previous hospitality or guest service experience is a plus

KNOWLEDGE, SKILLS, AND ABILITY:
  • Defensive driving skills and knowledge of traffic laws

  • Ability to navigate efficiently and maintain punctual schedules

  • Strong communication and interpersonal skills with guests and caregivers

  • Ability to assist guests with mobility challenges and luggage safely

  • Attention to detail for vehicle safety checks and accurate record-keeping

  • Proficiency in Microsoft Office Suite and reservation systems

TRAVEL REQUIREMENTS:
  • Role involves frequent local travel in Lodge Vehicles to and from medical facilities and destinations within approved service area.

PHYSICAL REQUIREMENTS:
  • The role may require extended periods of standing and walking, particularly during front desk duties and while assisting guests.

  • Occasional lifting and moving of luggage, packages, or other items may be necessary when assisting guests with check-in, check-out, or transportation.

  • Driving guests to appointments may involve sitting for extended periods and operating a vehicle, which requires physical coordination and stamina.

  • Some manual tasks, such as carrying luggage or opening doors for guests, may be required during guest interactions.

  • The role may involve physical endurance to handle the demands of a fast-paced environment, including managing multiple tasks and assisting guests throughout the day.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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