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Amazon Team Lead Jobs (NOW HIRING)

Atlas Technica

Team Lead (Remote)

Boston, MA · Remote

Team Lead Reports to: Client Technology Manager Department: Support Location: Open to Boston, MA or ... Experience supporting workloads within Microsoft Azure or Amazon Web Services. * Experience with ...

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Amazon Team Lead information

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How much do amazon team lead jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is an Amazon Team Lead?

Amazon Team Leads are frontline supervisors responsible for overseeing a team of associates within Amazon's fulfillment centers, sortation centers, or delivery stations. They coordinate daily operations, ensure safety and quality standards are met, and help drive productivity. Team Leads also provide guidance, coaching, and support to their team members, assisting with problem-solving and workflow improvements. Their role is crucial in maintaining efficient warehouse operations and meeting Amazon’s high standards for customer satisfaction.

How does an Amazon Team Lead balance managing daily operational tasks with supporting team development?

As an Amazon Team Lead, you'll play a dual role: overseeing daily workflows to ensure targets are met while also coaching and developing your associates. This requires effective time management to monitor performance metrics, handle staffing adjustments, and resolve operational challenges, all while providing on-the-floor guidance and feedback to team members. Prioritizing clear communication and fostering a supportive work environment is crucial, as you'll frequently collaborate with other leaders and cross-functional teams to drive continuous improvement. Balancing these responsibilities helps the team stay productive while also growing professionally.

What are the key skills and qualifications needed to thrive as an Amazon Team Lead, and why are they important?

To thrive as an Amazon Team Lead, you need strong leadership, organizational skills, and a solid understanding of warehouse operations, often supported by experience in logistics or fulfillment roles. Familiarity with warehouse management systems (WMS), inventory tracking tools, and safety protocols is typically required. Excellent communication, conflict resolution, and motivational abilities help you effectively manage and inspire your team. These skills are vital for maintaining productivity, ensuring safety, and achieving operational targets in a fast-paced environment.

What is the difference between Amazon Team Lead vs Amazon Operations Associate?

AspectAmazon Team LeadAmazon Operations Associate
ResponsibilitiesSupervises team, manages workflow, ensures targets are metPerforms operational tasks, supports warehouse functions, follows procedures
Required CredentialsHigh school diploma, leadership skills, experience in logisticsHigh school diploma or equivalent, basic computer skills
Work EnvironmentSupervisory role in warehouse or fulfillment centerEntry-level role in warehouse or fulfillment center
Common UsageTeam supervision, leadership, workflow managementOrder processing, packing, shipping support

The Amazon Team Lead typically oversees a team within the warehouse, focusing on leadership and workflow management, while the Amazon Operations Associate handles operational tasks like packing and shipping. Both roles are essential in Amazon's logistics chain but differ in responsibilities and required experience.

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Amazon Team Lead jobs near you
Infographic showing various Amazon Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Team Lead (Remote)

Atlas Technica

Boston, MA • Remote

Full-time

PTO

Posted 23 days ago

Job description

Position Name: Team Lead
Reports to: Client Technology Manager
Department: Support
Location: Open to Boston, MA or Stamford, CT
Type: Full-Time, Exempt


About Atlas Technica

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, which include hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive in and contribute to this environment, and consistently put the customer first.

Atlas Technica offers competitive compensation, comprehensive benefits, and great perks to our global team. We strive to maintain a professional yet friendly environment while supporting the professional development and career growth of our team members. Join Atlas Technica today!

Position Overview

We are seeking a Team Lead to join our rapidly growing Support department. This technical and supervisory role is responsible for leading a team of Junior Systems Engineers and Interns while supporting their performance, development, and day-to-day work.

The Team Lead will serve as an escalation point, provide technical guidance, oversee client-facing projects, and help strengthen the processes and services delivered by Atlas Technica. This role offers strong career development opportunities for an experienced IT professional who enjoys leading people, solving technical challenges, and supporting clients.

Responsibilities

  • Supervise and support a team of Junior Systems Engineers and Interns.
  • Serve as an escalation point for technical and nontechnical issues affecting the team.
  • Provide ongoing mentoring, coaching, and technical training.
  • Deliver clear and constructive feedback while managing employee performance and development.
  • Conduct regular one-on-one meetings and annual performance reviews for team members.
  • Review and approve paid time off requests and manage team time-entry requirements.
  • Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients.
  • Manage the day-to-day relationship for a designated subset of clients in partnership with the managing Client Technology Manager.
  • Assist with client escalations and ensure issues are addressed appropriately.
  • Attend and actively participate in client meetings.
  • Participate in on-call escalation rotations.
  • Contribute to organizational initiatives designed to improve processes, technology, and service delivery for Atlas Technica and its clients.

Requirements

The ideal candidate will have at least two years of people-management experience and five years of professional IT experience in desktop support, systems engineering, systems administration, or a related technical function.

Additional qualifications include:

  • Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices.
  • Strong verbal and written communication skills.
  • Experience supporting a primarily Microsoft 365 environment, including:
    • Exchange Online
    • SharePoint Online
    • Microsoft Intune
    • Microsoft Entra ID/Azure Active Directory
    • Microsoft Teams
  • Knowledge of Microsoft Windows Server platforms, Active Directory, and Group Policy.
  • Familiarity with Citrix XenApp or a similar application-delivery platform.
  • Experience supporting Sophos or a similar endpoint threat-management solution.
  • Basic understanding of virtualization platforms such as VMware or Hyper-V.
  • Understanding of networking concepts and technologies, including:
    • TCP/IP
    • LAN, DMZ, and WAN environments
    • DHCP and DNS
    • Routing and switching
    • Firewalls
  • Experience working in a managed service provider environment.
  • Demonstrated ability to lead, coach, and develop technical team members.
  • Strong ownership, judgment, accountability, and follow-through.

Desirable Qualities

  • Experience supporting clients within the financial services or alternative investment industries.
  • Familiarity with financial market applications such as Bloomberg, Thomson Reuters, FactSet, or Capital IQ.
  • Significant experience working in a managed service provider environment.
  • Experience using the ConnectWise suite of products.
  • Experience supporting workloads within Microsoft Azure or Amazon Web Services.
  • Experience with platforms and vendors such as:
    • Google Workspace
    • Box
    • Dropbox
    • Duo
    • Okta
    • AirWatch
  • Experience supporting Citrix XenApp or similar products.
  • Experience with cybersecurity solutions such as:
    • Carbon Black
    • Cylance
    • CrowdStrike
    • CyberHat
    • SentinelOne
  • Experience with Mimecast or other email security gateway solutions, such as Cisco IronPort or Proofpoint.
  • Advanced knowledge of storage and virtualization platforms, including:
    • Nimble
    • Pure Storage
    • NetApp
    • Dell EMC
    • VMware
    • Hyper-V
    • Citrix Hypervisor/XenServer

Equal Employment Opportunity

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, protected veteran status, disability status, or any other characteristic protected by applicable law.