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Amazon Employee Resource Center Jobs (NOW HIRING)

Overstock

Resource Center Specialist

Dallas, TX · On-site

Serves as central point of contact for employee requests from all areas of the company (Stores ... basis with the Resource Center team * Ability to work Weekends - Saturday and Sunday shifts ...

Mystic Lake

Resource Center Coordinator

Prior Lake, MN · On-site

Come join the Shakopee Mdewakanton Sioux Community (SMSC) as a Resource Center Coordinator! In this ... Act as an advocate and liaison between the employee and external community service providers.

State Bar of Arizona

Resource Center Specialist

Phoenix, AZ · On-site

$15.50 - $20/hr

We are seeking a Resource Center Specialist to serve as a primary point of contact for our members ... employee only) * $900 HSA funding provided by employer for individuals ($2,000 for families)

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Amazon Employee Resource Center information

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$29K

$94.2K

$167.5K

How much do amazon employee resource center jobs pay per year?

As of Aug 29, 2026, the average yearly pay for amazon employee resource center in the United States is $94,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the Amazon Employee Resource Center?

The Amazon Employee Resource Center (ERC) is a dedicated support hub for Amazon employees, providing assistance with HR-related questions and concerns. It helps employees with issues such as payroll, benefits, time-off requests, and workplace policies. The ERC acts as a first point of contact for employees seeking help with their employment-related needs and strives to resolve queries efficiently. Employees can reach the ERC through phone, email, or chat, depending on their location and specific issue.

How does working in Amazon's Employee Resource Center contribute to employee satisfaction and organizational efficiency?

Working in Amazon's Employee Resource Center means serving as a key point of contact for employees seeking HR-related support. ERC team members handle a variety of inquiries, such as payroll issues, benefits questions, and leave of absence requests, which directly impact employee satisfaction. The role involves collaborating with other HR professionals and departments to resolve cases efficiently and ensure compliance with company policies. Team members often benefit from structured training, opportunities for advancement into broader HR roles, and exposure to Amazon's fast-paced, customer-focused culture.

What are the key skills and qualifications needed to thrive as an Amazon Employee Resource Center associate, and why are they important?

To thrive as an Amazon Employee Resource Center Associate, you need a strong understanding of HR policies, employee relations, and customer service, typically supported by a degree in human resources or related experience. Familiarity with HR information systems, case management tools, and ticketing systems is commonly required. Strong communication, problem-solving, and empathy are vital soft skills for effectively supporting employees and resolving inquiries. These skills ensure efficient issue resolution, employee satisfaction, and smooth HR operations within a large organization.

What is the difference between Amazon Employee Resource Center vs Amazon Warehouse Associate?

AspectAmazon Employee Resource CenterAmazon Warehouse Associate
Primary FunctionProvides support, resources, and information for Amazon employeesPerforms physical tasks such as picking, packing, and shipping orders
Work EnvironmentOffice or remote support settingWarehouse, distribution centers
Required CredentialsEmployee status, possibly HR or support trainingHigh school diploma or equivalent, physical fitness
UsageAccessed by employees for resources and supportJob role for fulfillment center workers

The Amazon Employee Resource Center offers support and resources for Amazon employees, focusing on HR, benefits, and internal information. In contrast, Amazon Warehouse Associates are frontline workers responsible for order fulfillment in Amazon's warehouses. While both roles are part of Amazon's ecosystem, they serve different functions and environments.

More about Amazon Employee Resource Center jobs

What job categories do people searching Amazon Employee Resource Center jobs look for?

The top searched job categories for Amazon Employee Resource Center jobs are:

Amazon Employee Resource Center jobs near you
Infographic showing various Amazon Employee Resource Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $94,168 per year, or $45.3 per hour.

Employee Resource Center Associate

Remote

MultiCare Health System
Health Care and Social Assistance • 10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 277 frontline employees who took The Breakroom Quiz

162nd of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about MultiCare Health Systemexternal

$23.20 - $33.38/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.


FTE: 1.0, Shift: Day, Schedule: Day

Position Summary

The Employee Resource Center Associate is a key corporate shared services position providing a Tier 1 point of contact for MultiCare employees system-wide. In this position, you will ensure employees receive the highest quality of service by recognizing and prioritizing employee needs.

Responsibilities

  • You will serve as a daily contact with employees and management to respond to inquiries or concerns regarding personnel actions, new hire paperwork, pay and benefits questions, or other employee concerns
  • You will always project a friendly and professional image
  • You will thoroughly review multiple data points (ImageNow, Lawson, Enwisen, team notes, etc.) at one time to provide accurate answers
  • You will review different benefits, contracts, pay, policies, etc. daily for any changes and adjusts notes accordingly

Requirements

  • Vocational business training or college course work or equivalent experience; AA degree preferred
  • Minimum three (3) years of experience in a Human Resources department or healthcare administration required
  • Minimum four (4) years in service or call center support or two (2) years leadership experience may be considered in lieu of HR experience
  • Experience with employee benefits, policies/procedures and union contracts preferred
  • Experience with computer software applications and/or high volume call center; health care environment experience preferred

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

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About MultiCare

Sourced by ZipRecruiter

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 12 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tacoma, WA, US

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