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Amazon Employee Resource Center Jobs (NOW HIRING)

Northwest Center

Training Coordinator - Amazon

Seattle, WA · On-site

$26.16 - $31.69/hr

The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment ... Provide customer education, support, and information regarding facilities and campus resources.

Northwest Center

Training Coordinator - Amazon

Seattle, WA · On-site

$26.16 - $31.69/hr

Description The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate ... Provide customer education, support, and information regarding facilities and campus resources.

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All JobsAmazon Employee Resource Center Jobs

Amazon Employee Resource Center information

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$29K

$94.2K

$167.5K

How much do amazon employee resource center jobs pay per year?

As of Aug 7, 2026, the average yearly pay for amazon employee resource center in the United States is $94,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the Amazon Employee Resource Center?

The Amazon Employee Resource Center (ERC) is a dedicated support hub for Amazon employees, providing assistance with HR-related questions and concerns. It helps employees with issues such as payroll, benefits, time-off requests, and workplace policies. The ERC acts as a first point of contact for employees seeking help with their employment-related needs and strives to resolve queries efficiently. Employees can reach the ERC through phone, email, or chat, depending on their location and specific issue.

How does working in Amazon's Employee Resource Center contribute to employee satisfaction and organizational efficiency?

Working in Amazon's Employee Resource Center means serving as a key point of contact for employees seeking HR-related support. ERC team members handle a variety of inquiries, such as payroll issues, benefits questions, and leave of absence requests, which directly impact employee satisfaction. The role involves collaborating with other HR professionals and departments to resolve cases efficiently and ensure compliance with company policies. Team members often benefit from structured training, opportunities for advancement into broader HR roles, and exposure to Amazon's fast-paced, customer-focused culture.

What is the difference between Amazon Employee Resource Center vs Amazon Warehouse Associate?

AspectAmazon Employee Resource CenterAmazon Warehouse Associate
Primary FunctionProvides support, resources, and information for Amazon employeesPerforms physical tasks such as picking, packing, and shipping orders
Work EnvironmentOffice or remote support settingWarehouse, distribution centers
Required CredentialsEmployee status, possibly HR or support trainingHigh school diploma or equivalent, physical fitness
UsageAccessed by employees for resources and supportJob role for fulfillment center workers

The Amazon Employee Resource Center offers support and resources for Amazon employees, focusing on HR, benefits, and internal information. In contrast, Amazon Warehouse Associates are frontline workers responsible for order fulfillment in Amazon's warehouses. While both roles are part of Amazon's ecosystem, they serve different functions and environments.

What are the key skills and qualifications needed to thrive as an Amazon Employee Resource Center associate, and why are they important?

To thrive as an Amazon Employee Resource Center Associate, you need a strong understanding of HR policies, employee relations, and customer service, typically supported by a degree in human resources or related experience. Familiarity with HR information systems, case management tools, and ticketing systems is commonly required. Strong communication, problem-solving, and empathy are vital soft skills for effectively supporting employees and resolving inquiries. These skills ensure efficient issue resolution, employee satisfaction, and smooth HR operations within a large organization.
More about Amazon Employee Resource Center jobs
What job categories do people searching Amazon Employee Resource Center jobs look for? The top searched job categories for Amazon Employee Resource Center jobs are:
Amazon Employee Resource Center jobs near you
Infographic showing various Amazon Employee Resource Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $94,168 per year, or $45.3 per hour.

Family Resource Center Coordinator - Part Time

OU Medical Center

Oklahoma City, OK

$20.50 - $26/hr

Part-time

Medical, Dental, Retirement, PTO

Re-posted 29 days ago

Job description

Position Title:Family Resource Center Coordinator - Part TimeDepartment:Family Resource CenterJob Description:

Under general supervision, the Family Resource Center Coordinator performs a variety of specialized administrative and clerical duties of a technical nature for the Family Resource Center.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

  • Provides administrative support for the Family Resource Center.

  • Supports FRC programs, projects, and day-to-day operations.

  • Assists with coordinating family participation in FRC programming and events.

  • Assists with creating flyers and communications.

  • Arranges and schedules a variety of events and meetings.

  • Maintains electronic databases of complex data to be used in relevant, meaningful reports.

  • Performs data entry, analyzes data, and creates reports, charts, and graphs as needed.

  • Handles confidential information including patient and family information.

  • Responds to routine FRC questions, identifies needs, and routes customers to proper area or person; assists with phone calls.

  • Assists with special projects as needed.

  • Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers.

  • Liaison between community partners, groups, and organizations.

  • Oversees the Family Resource Cart to other areas of the hospital and ambulatory spaces.

  • Supports oversight to the Employee Resource Room as well as employee food drives.

  • Manages the Employee Zen Den space.

General Responsibilities:

  • Performs other duties as assigned.

Minimum Qualifications:

Education: Bachelor's Degree required.

Experience: No experience required.

License(s)/Certification(s)/Registration(s): Basic Life Support (BLS) issued by the American Heart Association (AHA) required within 30 days.

Knowledge, Skills and Abilities:

  • Knowledge of office procedures and office equipment.

  • Excellent communication skills, both oral and written.

  • Proficiency in Microsoft Office applications and other software as required.

  • Intermediate level knowledge of Excel and Power Point for reporting and presentations.

  • Excellent organization skills.

  • Proactively prioritizes tasks and manages resources.

  • Ability to solve problems.

  • Good interpersonal skills for interaction with employees, clients and customers.

Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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