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Amazon Employee Resource Center Jobs (NOW HIRING)

$50K - $65K/yr

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Amazon Employee Resource Center information

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$29K

$94.2K

$167.5K

How much do amazon employee resource center jobs pay per year?

As of Jun 16, 2026, the average yearly pay for amazon employee resource center in the United States is $94,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the Amazon Employee Resource Center?

The Amazon Employee Resource Center (ERC) is a dedicated support hub for Amazon employees, providing assistance with HR-related questions and concerns. It helps employees with issues such as payroll, benefits, time-off requests, and workplace policies. The ERC acts as a first point of contact for employees seeking help with their employment-related needs and strives to resolve queries efficiently. Employees can reach the ERC through phone, email, or chat, depending on their location and specific issue.

How does working in Amazon's Employee Resource Center (ERC) contribute to employee satisfaction and organizational efficiency?

Working in Amazon's Employee Resource Center means serving as a key point of contact for employees seeking HR-related support. ERC team members handle a variety of inquiries, such as payroll issues, benefits questions, and leave of absence requests, which directly impact employee satisfaction. The role involves collaborating with other HR professionals and departments to resolve cases efficiently and ensure compliance with company policies. Team members often benefit from structured training, opportunities for advancement into broader HR roles, and exposure to Amazon's fast-paced, customer-focused culture.

What is Amazon employee resource center?

The Amazon Employee Resource Center is a support platform for Amazon employees that provides access to company policies, benefits, and resources. It often includes tools for managing schedules, viewing paystubs, and accessing training materials to assist employees in their roles.

What is the difference between Amazon Employee Resource Center vs Amazon Warehouse Associate?

AspectAmazon Employee Resource CenterAmazon Warehouse Associate
Primary FunctionProvides support, resources, and information for Amazon employeesPerforms physical tasks such as picking, packing, and shipping orders
Work EnvironmentOffice or remote support settingWarehouse, distribution centers
Required CredentialsEmployee status, possibly HR or support trainingHigh school diploma or equivalent, physical fitness
UsageAccessed by employees for resources and supportJob role for fulfillment center workers

The Amazon Employee Resource Center offers support and resources for Amazon employees, focusing on HR, benefits, and internal information. In contrast, Amazon Warehouse Associates are frontline workers responsible for order fulfillment in Amazon's warehouses. While both roles are part of Amazon's ecosystem, they serve different functions and environments.

How much is Amazon fulfillment center paying?

Amazon fulfillment center associates typically earn around $15 to $20 per hour, depending on location and experience. The pay often includes benefits such as health insurance and paid time off, with opportunities for overtime and advancement. Wages are subject to change based on regional minimums and company policies.

What are the key skills and qualifications needed to thrive as an Amazon Employee Resource Center Associate, and why are they important?

To thrive as an Amazon Employee Resource Center Associate, you need a strong understanding of HR policies, employee relations, and customer service, typically supported by a degree in human resources or related experience. Familiarity with HR information systems, case management tools, and ticketing systems is commonly required. Strong communication, problem-solving, and empathy are vital soft skills for effectively supporting employees and resolving inquiries. These skills ensure efficient issue resolution, employee satisfaction, and smooth HR operations within a large organization.

How much does HR pay at Amazon?

At Amazon, HR roles such as Human Resources Business Partner or HR Manager typically have salaries ranging from $60,000 to $120,000 annually, depending on experience, location, and level. Compensation may also include benefits like health insurance, stock options, and performance bonuses, with some roles requiring HR certifications or relevant experience.

How much will Amazon pay you to work from home?

Amazon offers remote work opportunities for various roles, with pay rates depending on the specific position, experience, and location. Salaries for work-from-home jobs at Amazon typically range from around $15 to $30 per hour, with some roles offering additional benefits and bonuses. Compensation details are usually provided during the application process or in the job listing.
More about Amazon Employee Resource Center jobs
What states have the most Amazon Employee Resource Center jobs? States with the most job openings for Amazon Employee Resource Center jobs include:
What job categories do people searching Amazon Employee Resource Center jobs look for? The top searched job categories for Amazon Employee Resource Center jobs are:
HR Employee Resource Center Representative

HR Employee Resource Center Representative

Dominion Energy

Richmond, VA • On-site

Other

Medical, Retirement, PTO

Posted 12 days ago


Dominion Energy rating

8.4

Company rating: 8.4 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

17th of 50 rated energy and utility


Job description

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we're looking for you. You won't just find a job here; you'll find your career. Review the position below and apply today.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity. 
At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.
This position does not offer relocation assistance. 

Job Summary

This role within the Employee Resource Center provides first point of contact support to employees, leaders, and HR peer groups on HR related issues, programs, policies, and processes. Provides the highest level of customer service through interaction with employees, leaders, and HR peer groups through telephone, electronic, and case management systems (phone calls, case management, chatbot).

Individual tasks and processes include but are not limited to:

  • Full life cycle of employment transactions and support;
  • Compliance documentation;
  • Payroll inquiries;
  • Time administration inquiries and support;
  • Benefit transactions;
  • Military leave and Veteran Affairs program administration;
  • HR emergency relief and response support;
  • Special payment and expense processing;
  • HRIS role inquiries;
  • Legal human resource inquiries;
  • HR policy inquiries;
  • Government and internal audit support;
  • Service award administration;
  • Termination and access revocation tracking;Education assistance processing and administration;
  • Verification of employment inquiries;
  • Government benefit processing assistance;
  • Offboarding;
  • Onboarding;
  • General document management;
  • General inquiry responses.
Required Knowledge, Skills, Abilities & Experience

Specific knowledge, skills, abilities and experience include:

  • 2+ years of related experience;
  • Strong employee-facing customer service skills;
  • Knowledge of human resources policies and programs;
  • Good written and verbal communication and interpersonal skills;
  • Ability to explain complex policies in simple terms;
  • Attention to detail and high accuracy;
  • Ability to manage high-volume, deadline-driven workloads;
  • Problem-solving and critical thinking;
  • Time management and prioritization;
  • Cross-functional collaboration (payroll, benefits, legal, HRBPs);
  • Ability to work in a fast-paced shared services environment.

Preferred skills:

  • HR case management experience (e.g., handling employee inquiries via ticketing systems);
  • Experience with ServiceNow and/or SuccessFactors;
  • Experience with military leave management, including supporting military-affiliated employees and interpreting military orders/documentation;
  • Familiarity with USERRA compliance;
  • GI Bill program knowledge;
  • Vendor coordination (especially with DoD/VA-related programs).
Education Requirements

Required Degree (equivalency not accepted in lieu of required degree): High School Graduate or GED

Licenses, Certifications, or Quals Description
Working Conditions
Office Work Environment 76 -100%
Travel Up to 25%
Other Working Conditions
Test Description

No Testing Required

Export Control


Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information


We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here dombenefits.com.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability. 

You can experience the excitement of our company - it's the difference between taking a job and starting a career.


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About Dominion Energy

Sourced by ZipRecruiter

We are a leader in the clean energy transition, with a clear strategy to achieve Net Zero carbon and methane emissions. Headquartered in Richmond, VA, we're creating a diverse and inclusive workplace that reflects the communities we serve.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Richmond, VA, US

Year founded

1983

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