ZipRecruiter

Log In

1

Amazon Employee Resource Center Jobs (NOW HIRING)

Leidos

Senior AWS Amazon Connect Engineer

Fort Belvoir, VA · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

College Park, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Gaithersburg, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Washington, DC · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Waldorf, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Washington, DC · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Washington, DC · Remote

$107K - $195K/yr

... HUD FHA Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat ...

Posted today

Leidos

Senior AWS Amazon Connect Engineer

Oxon Hill, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Bladensburg, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Lanham, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Temple Hills, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Upper Marlboro, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

Leidos

Senior AWS Amazon Connect Engineer

Gaithersburg, MD · Remote

$107K - $195K/yr

... HUD FHA Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat ...

Posted today

Leidos

Senior AWS Amazon Connect Engineer

Glenn Dale, MD · On-site

$107K - $195K/yr

... Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities ...

New

previous page

Showing results 41-60

All JobsAmazon Employee Resource Center Jobs

Amazon Employee Resource Center information

See salary details

$29K

$94.2K

$167.5K

How much do amazon employee resource center jobs pay per year?

As of Aug 7, 2026, the average yearly pay for amazon employee resource center in the United States is $94,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the Amazon Employee Resource Center?

The Amazon Employee Resource Center (ERC) is a dedicated support hub for Amazon employees, providing assistance with HR-related questions and concerns. It helps employees with issues such as payroll, benefits, time-off requests, and workplace policies. The ERC acts as a first point of contact for employees seeking help with their employment-related needs and strives to resolve queries efficiently. Employees can reach the ERC through phone, email, or chat, depending on their location and specific issue.

How does working in Amazon's Employee Resource Center contribute to employee satisfaction and organizational efficiency?

Working in Amazon's Employee Resource Center means serving as a key point of contact for employees seeking HR-related support. ERC team members handle a variety of inquiries, such as payroll issues, benefits questions, and leave of absence requests, which directly impact employee satisfaction. The role involves collaborating with other HR professionals and departments to resolve cases efficiently and ensure compliance with company policies. Team members often benefit from structured training, opportunities for advancement into broader HR roles, and exposure to Amazon's fast-paced, customer-focused culture.

What is the difference between Amazon Employee Resource Center vs Amazon Warehouse Associate?

AspectAmazon Employee Resource CenterAmazon Warehouse Associate
Primary FunctionProvides support, resources, and information for Amazon employeesPerforms physical tasks such as picking, packing, and shipping orders
Work EnvironmentOffice or remote support settingWarehouse, distribution centers
Required CredentialsEmployee status, possibly HR or support trainingHigh school diploma or equivalent, physical fitness
UsageAccessed by employees for resources and supportJob role for fulfillment center workers

The Amazon Employee Resource Center offers support and resources for Amazon employees, focusing on HR, benefits, and internal information. In contrast, Amazon Warehouse Associates are frontline workers responsible for order fulfillment in Amazon's warehouses. While both roles are part of Amazon's ecosystem, they serve different functions and environments.

What are the key skills and qualifications needed to thrive as an Amazon Employee Resource Center associate, and why are they important?

To thrive as an Amazon Employee Resource Center Associate, you need a strong understanding of HR policies, employee relations, and customer service, typically supported by a degree in human resources or related experience. Familiarity with HR information systems, case management tools, and ticketing systems is commonly required. Strong communication, problem-solving, and empathy are vital soft skills for effectively supporting employees and resolving inquiries. These skills ensure efficient issue resolution, employee satisfaction, and smooth HR operations within a large organization.
More about Amazon Employee Resource Center jobs
What job categories do people searching Amazon Employee Resource Center jobs look for? The top searched job categories for Amazon Employee Resource Center jobs are:
Amazon Employee Resource Center jobs near you
Infographic showing various Amazon Employee Resource Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $94,168 per year, or $45.3 per hour.

LGBT Resource Center Graduate Assistant

Eastern Michigan University

Ypsilanti, MI

Full-time

Re-posted 9 days ago

Eastern Michigan University rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

511th of 616 rated colleges and universities

Job description

LGBT Resource Center Graduate Assistant

Apply now Job no: 495542
Work type: Graduate Assistant
Location: Ypsilanti
Categories: Diversity, Equity, & Inclusion

Title: LGBT Resource Center Graduate Assistant

Employee Classification: GS - Graduate Student - Stipend

Pay Grade: GS 0

Division: Chief Diversity Officer

Subdivision: Access and Opportunity Programming

Department: Chief Diversity Officer

Campus Location: Main Campus

General Summary

The GA position will vary based on student needs. The main responsibilities include developing and implementing large- and small-scale programming, maintaining center communications, advising affinity-based community circles, supervising the undergraduate staff team, and assisting in the creation of LGBTQ education workshops and trainings. The GA will also provide daily office coverage based on the needs of the center and will engage in various other projects.

Principal Duties and Responsibilities

  • Program Development: Assist with development of workshops and programs to enhance student leadership skills; Assist with implementation of programming for, but not limited to, BBQueer, Outober, Transgender Day of Remembrance, Pride Week, Lavender Graduation, and peer-led community circles (ex: TNQ, QTPOCC, Ace/Aro).
  • Supervision: Provide functional supervision to student employees in accomplishing administrative and programmatic tasks.
  • Leadership: Maintain communication and contribute to the brand and services connected with the center.
  • Program Evaluation: Assist with evaluation and assessment of programs and services.
  • Trainings & Workshops/Presentations: Assist with facilitation, leadership, development, and promotion of LGBTQ-related seminars, workshops, and presentations.
  • Research: Assist in benchmarking, researching models for services, and other data gathering activities for program and service development and grant funding resources.
  • Oral & Written Communication: Communicate clearly, accurately, and professionally in all interactions and materials representing the LGBT Resource Center and assist in the center's social media presence.
  • Organizational Skills: Assist with administrative tasks such as mailings, newsletters, program publicity, web page updates, etc.
  • Collaboration: Facilitate collaborative, intersectional programming with a variety of campus departments
    Other duties as assigned.

Minimum Qualifications:

  • Ability to work up to 20 hours per week.
  • GPA of 3.0 or higher.
  • Admission and enrollment in a graduate program at Eastern Michigan University.
  • Maintenance of a 67% course completion.
  • Enrollment in at least 6 credits for Fall and Winter semesters.

Preferred Qualifications:

The successful candidate will possess the following knowledge, skills, and abilities:

  • Experience working with students of diverse educational, racial, ethnic, and cultural backgrounds.
  • Considerable knowledge regarding the concerns and issues of lesbian, gay, bisexual, and TGNC students, including knowledge and understanding of gender identity, as well as multiple and intersecting identities.
  • Demonstrated ability to work effectively within a team, individuals, and groups with a variety of identities, cultures, and backgrounds.
  • Excellent oral and written communication skills.
  • Strong organizational and budget-management skills.
  • Strong interpersonal, management, and leadership skills.
  • A positive, adaptable, and collaborative approach to working with diverse students and colleagues.
  • Availability to work some weeknights and weekends, as required.

Special Instructions:

The GA position will vary based on student needs, the main responsibilities include developing and implementing large- and small-scale programming, maintaining center communications, advising affinity-based community circles, supervision of undergraduate staff team, and assistance in the creation of LGBTQ education workshops and trainings. The GA will also provide daily office coverage based on the needs of the center and will engage in various other projects.

Appointment Percentage:

100%

Advertised: 29 Apr 2026 Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App

What Eastern Michigan University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply