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Amazon Employee Resource Center Jobs (NOW HIRING)

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Amazon Employee Resource Center information

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$29K

$94.2K

$167.5K

How much do amazon employee resource center jobs pay per year?

As of Aug 7, 2026, the average yearly pay for amazon employee resource center in the United States is $94,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the Amazon Employee Resource Center?

The Amazon Employee Resource Center (ERC) is a dedicated support hub for Amazon employees, providing assistance with HR-related questions and concerns. It helps employees with issues such as payroll, benefits, time-off requests, and workplace policies. The ERC acts as a first point of contact for employees seeking help with their employment-related needs and strives to resolve queries efficiently. Employees can reach the ERC through phone, email, or chat, depending on their location and specific issue.

How does working in Amazon's Employee Resource Center contribute to employee satisfaction and organizational efficiency?

Working in Amazon's Employee Resource Center means serving as a key point of contact for employees seeking HR-related support. ERC team members handle a variety of inquiries, such as payroll issues, benefits questions, and leave of absence requests, which directly impact employee satisfaction. The role involves collaborating with other HR professionals and departments to resolve cases efficiently and ensure compliance with company policies. Team members often benefit from structured training, opportunities for advancement into broader HR roles, and exposure to Amazon's fast-paced, customer-focused culture.

What is the difference between Amazon Employee Resource Center vs Amazon Warehouse Associate?

AspectAmazon Employee Resource CenterAmazon Warehouse Associate
Primary FunctionProvides support, resources, and information for Amazon employeesPerforms physical tasks such as picking, packing, and shipping orders
Work EnvironmentOffice or remote support settingWarehouse, distribution centers
Required CredentialsEmployee status, possibly HR or support trainingHigh school diploma or equivalent, physical fitness
UsageAccessed by employees for resources and supportJob role for fulfillment center workers

The Amazon Employee Resource Center offers support and resources for Amazon employees, focusing on HR, benefits, and internal information. In contrast, Amazon Warehouse Associates are frontline workers responsible for order fulfillment in Amazon's warehouses. While both roles are part of Amazon's ecosystem, they serve different functions and environments.

What are the key skills and qualifications needed to thrive as an Amazon Employee Resource Center associate, and why are they important?

To thrive as an Amazon Employee Resource Center Associate, you need a strong understanding of HR policies, employee relations, and customer service, typically supported by a degree in human resources or related experience. Familiarity with HR information systems, case management tools, and ticketing systems is commonly required. Strong communication, problem-solving, and empathy are vital soft skills for effectively supporting employees and resolving inquiries. These skills ensure efficient issue resolution, employee satisfaction, and smooth HR operations within a large organization.
More about Amazon Employee Resource Center jobs
What job categories do people searching Amazon Employee Resource Center jobs look for? The top searched job categories for Amazon Employee Resource Center jobs are:
Amazon Employee Resource Center jobs near you
Infographic showing various Amazon Employee Resource Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $94,168 per year, or $45.3 per hour.

Family Resource Center Coordinator/Hornell

PRO ACTION OF STEUBEN AND YATES, Inc.

Hornell, NY • On-site

$18.60 - $22.66/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

Description
Responsible for oversight and day-to-day operations of Family Resource Center and the creation of a welcoming and caring environment that promotes family well-being through resources, education, and information.
Ideal skills
Ideal candidate will have experience using database and tracking systems, strong organizational and computer skills, and the ability to communicate effectively both written and verbal formats. They should be comfortable using Microsoft Office and office equipment, able to work with individuals from diverse programs, exercise sound judgement, follow written and verbal instructions, and problem-solve in a structured environment.
As a Pro Action employee working 30 hours per week, you are eligible for benefits including medical, dental, vision, 403b retirement plan with employer-based contributions, generous personal and sick leave, plus more.
Requirements
Associate's degree in human services, social work, psychology, or related field or equivalent with experience in a related field of work.
The ideal candidate must have a driver's license, meeting agency standards and consistent, reliable transportation that will allow regular travel in and around the service area. Agency Driver Record History standards information can be obtained by calling Human Resources at 607-776-2125. A background check will be conducted.

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