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Amazon Chat Customer Service Jobs in Decatur, GA

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

About the job Live Chat Agent Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our

Ashley Global Retail, LLC

Customer Care Agent

Atlanta, GA · On-site

$15 - $20/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by

Ashley Global Retail, LLC

Customer Care Agent

Atlanta, GA · On-site

$15 - $20/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by

Ashley Global Retail, LLC

Customer Care Agent

Atlanta, GA · On-site

$15 - $20/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by

Alphabe Insight

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will serve as the first point of contact for

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All JobsAmazon Chat Customer Service JobsAmazon Chat Customer Service Jobs in Decatur, GA

Amazon Chat Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do amazon chat customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for amazon chat customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

How much does Amazon customer service chat pay?

Amazon customer service chat agents typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work remotely with flexible schedules.

What are the key skills and qualifications needed to thrive in the Amazon Chat Customer Service position, and why are they important?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

Are Amazon customer service jobs legit work from home?

Amazon customer service jobs are legitimate remote positions that typically involve handling customer inquiries via chat, email, or phone. These roles often require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Many companies, including Amazon, offer verified work-from-home customer service opportunities that are fully remote and paid accordingly.

What is an Amazon Chat Customer Service job?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

How do I become an online chat agent?

To become an Amazon Chat Customer Service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Employers often require prior customer service experience and familiarity with chat or messaging platforms; training is usually provided. Applicants may need to pass a skills assessment and background check before starting the role.

What does a typical day look like for an Amazon Chat Customer Service representative?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

What are popular job titles related to Amazon Chat Customer Service jobs in Decatur, GA? For Amazon Chat Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Amazon Chat Customer Service jobs in Decatur, GA look for? The top searched job categories for Amazon Chat Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Amazon Chat Customer Service jobs? Cities near Decatur, GA with the most Amazon Chat Customer Service job openings:
Amazon Chat Customer Service jobs near you
Infographic showing various Amazon Chat Customer Service job openings in Decatur, GA as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Customer Service Chat Representative - 100% Remote

Customer Service Chat Representative - 100% Remote

Frontdoor, Inc.

Atlanta, GA • On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
As a Customer Care Associate you will represent the business unit to customers and business partners (e.g., contractors, realtors, etc.). You will acquire knowledge and understanding of product coverage and must adhere to departmental guidelines, policies, and procedures while maintaining a professional and businesslike relationship with both internal and external customers. You are responsible for providing every customer with the best possible service experience.
Responsibilities: ** **
  • Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all policies, procedures, and contract coverage
  • Explains and upholds contract coverage to customers and/or contractors
  • Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
  • Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
  • May assume other duties as assigned

Qualifications
Minimum Education, Licensure and Professional Certification requirements: High school diploma or general education degree (GED) required
Minimum Experience required: 1+years of experience preferred
Required Skills: ** **
  • Computer literacy
  • Problem solving and decision making
  • Attention to detail
  • Multi-tasking
  • Adapt to a fast-paced environment

Preferred Skills: ** **
  • Customer service experience and/or training

Other/State Specific
This role pays between $16 to $17/hr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
_ _
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
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Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
_ _
Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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Job Locations US | US-AL-Montgomery | US-AR-Little Rock | US-FL-Tallahassee | US-GA-Atlanta | US-MS-Jackson | US-NC-Raleigh | US-TX-Austin | US-UT-Salt Lake City
ID 2026-4112
Category Customer Service Representatives
Type Full Time
Company AHS American Home Shield Corp

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