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Remote Global Customer Service Jobs in Decatur, GA

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsGlobal Customer Service JobsRemote Global Customer Service JobsRemote Global Customer Service Jobs in Decatur, GA

Remote Global Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote global customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote global customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Global Customer Service vs Remote Customer Support Specialist?

AspectRemote Global Customer ServiceRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, global customer service centers or online platformsRemote, online support channels for specific products/services
Industry UsageUsed across industries like retail, telecom, techCommon in tech, software, and product-based companies
Search & Comparison IntentLooking for roles involving international customer interactionsSeeking specialized support roles for specific products or services

Remote Global Customer Service involves handling international customer inquiries across various industries, often requiring multilingual skills and cultural awareness. Remote Customer Support Specialist typically focuses on supporting specific products or services within a company, often in a more localized context. Both roles require strong communication skills and remote work capabilities, but the scope and focus differ based on the customer base and industry needs.

How does working in remote global customer service differ from traditional in-office customer service roles?

Remote Global Customer Service roles often require greater self-motivation and strong digital communication skills, since you’ll be collaborating with colleagues and customers across time zones and cultures from a home-based or distributed environment. Typical challenges include managing asynchronous communication, staying organized without in-person supervision, and adapting to various communication platforms. However, these positions also offer flexibility, exposure to diverse customer needs, and opportunities to develop cross-cultural competencies. Teams are usually structured to support virtual collaboration, with regular video meetings and online training sessions to ensure alignment and professional growth.

What are the key skills and qualifications needed to thrive as a remote global customer service representative, and why are they important?

To thrive as a Remote Global Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and experience in customer support, often supported by a relevant degree or prior experience. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools are typically required. Adaptability, cultural sensitivity, and patience are essential soft skills for engaging with diverse customers across different time zones. These skills ensure prompt, empathetic, and effective service delivery, building customer loyalty in a global, virtual environment.

What is a remote global customer service?

A Remote Global Customer Service job involves assisting customers from different countries and time zones through digital channels such as email, chat, or phone, all while working from a location outside of a traditional office. Professionals in this role handle inquiries, resolve issues, and provide product or service information to a diverse, international client base. Effective communication skills, cultural sensitivity, and the ability to work independently are essential for success in this position. This role often requires familiarity with customer service software and the ability to adapt to various communication styles across global markets.
What are the most commonly searched types of Global Customer Service jobs in Decatur, GA? The most popular types of Global Customer Service jobs in Decatur, GA are:
What are popular job titles related to Remote Global Customer Service jobs in Decatur, GA? For Remote Global Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Global Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote Global Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Global Customer Service jobs? Cities near Decatur, GA with the most Remote Global Customer Service job openings:
Remote Global Customer Service jobs near you
Infographic showing various Remote Global Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Inbound Customer Service Representative

Afni, Inc.

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Remote Customer Service Representative

What will I do as a Remote Customer Service Representative?

As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligibility requirements, troubleshoot issues customers have self-registering, standalone toll-free calls and out of franchise long distance service and billing questions. The position requires empathy and the ability to handle stressful, upset callers. Afni is a leading global customer service provider that's been around for more than 80 years.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.
  • Strong attention to detail.

As a Remote Customer Service Representative, you get:

  • Fully remote, work-from-home environment with paid training and ongoing professional development
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we'll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Ability to manage incoming calls (up to 40 per day) while seated for extended periods of time.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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