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Amazon Bilingual Customer Service Jobs in Puerto Rico

Staff Management | SMX

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Bilingual Customer Service Representative

Guaynabo, PR · On-site

$12 - $13.50/hr

Are you an experienced bilingual or Spanish-speaking call center representative looking for a new opportunity? We are hiring immediately for a Customer Service Representative! This is a full-time ...

NexaMotion Group

Customer Service Representative

Bayamon, PR · On-site

$13.50 - $18.50/hr

High School diploma and 3-5 years of work experience in a customer service or customer facing role, preferably in a contact center environment is preferred * Bi-lingual in English & Spanish is a plus

Adecco

Customer Service Representative

San Juan, PR

$13 - $13.50/hr

Bilingual Spanish/English proficiency What's in this for you? * Weekly pay starting at $13.00 - $13 ... Customer Service Representative positions in San Juan, PR! Pay Details: $13.00 to $13.50 per hour ...

Perez Hermanos

Customer Service Red Mango

Cayey, PR · On-site

$10.50 - $11.50/hr

Bilingual in English and Spanish. Experience: Previous experience in customer service, restaurants, cafés, fast-food establishments, or cash handling is preferred but not required. Candidates ...

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Amazon Bilingual Customer Service information

What is an Amazon bilingual customer service?

An Amazon Bilingual Customer Service job involves assisting customers in two languages, typically English and another language, such as Spanish or French. Representatives handle inquiries about orders, deliveries, returns, and account issues through phone, chat, or email. Strong communication skills and knowledge of Amazon's policies are essential. This role requires problem-solving abilities and a customer-focused mindset to ensure a positive shopping experience. It may be remote or office-based, depending on location and company needs.

What are the key skills and qualifications needed to thrive in the Amazon bilingual customer service position?

To thrive as an Amazon Bilingual Customer Service representative, you need strong proficiency in at least two languages, customer service experience, and a high school diploma or equivalent. Competence with CRM systems, online chat platforms, and ticketing tools is often required. Outstanding communication, problem-solving abilities, and patience are important soft skills for building rapport and resolving customer concerns effectively. These skills are vital to ensure consistent customer satisfaction and smooth interactions in a fast-paced, multilingual environment.

What are some typical challenges faced by Amazon bilingual customer service representatives, and how can they be addressed?

Amazon Bilingual Customer Service representatives often manage high call or chat volumes and must provide seamless support to customers in both supported languages, which can be challenging when switching between language contexts. They may encounter situations involving complex order issues or upset customers, requiring quick thinking and empathy to resolve. To address these challenges, Amazon provides comprehensive training, ongoing coaching, and access to knowledge bases. Maintaining strong communication and time management skills can also help representatives remain effective and resilient in their roles.

What are popular job titles related to Amazon Bilingual Customer Service jobs in Puerto Rico?

For Amazon Bilingual Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Amazon Bilingual Customer Service jobs in Puerto Rico look for?

The top searched job categories for Amazon Bilingual Customer Service jobs in Puerto Rico are:

Amazon Bilingual Customer Service jobs near you
Infographic showing various Amazon Bilingual Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Bilingual Customer Service Representative (Autoexpreso)

Simos

Guaynabo, PR • On-site

$11 - $12.75/hr

Full-time, Other

PTO

Posted 13 days ago

Job description

Description
Staff Management is immediately hiring Bilingual Customer Service Representatives to join our local offices. This is a full-time opportunity, and we are seeking candidates who are responsible, organized, attentive, and team-oriented to manage customer accounts and attend to customers visiting our office. We highly value the reliability and availability of candidates' prospective work schedules. Oportunidad de empleo!
Perks & Benefits
  • Paid Training
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Paid Sick Leave
  • Paid Time Off
  • $11.00 - $12.75/Hour

Employment Type & Shifts
  • Full Time
  • Long Term

  • All Shifts
  • 1st Shift
  • 2nd Shift

Job Responsibilities
  • Engaging customers
  • Managing customer accounts
  • Attention to detail

  • Hablante bilingue requerido
  • 40 words per minute minimum typing speed
  • Knowledge of Microsoft Office suite (Excel, Word, Outlook)
  • Available to work a schedule between 7:00 AM and 7:00 PM (Monday to Saturday)
  • Ability to work overtime as needed
  • Reliable transportation

Associate Requirements
  • HS Diploma or GED
  • Drug Test
  • Able to Lift 20 pounds
  • Must be at least 18 years old

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