1

Telecommute Amazon Spanish Customer Service Jobs in Puerto Rico

PR · On-site

$13 - $17.50/hr

Bilingual (Spanish and English) preferred , especially for opportunities supporting services in the United States. * Strong customer service orientation, empathy, and proactive attitude

PR · On-site

$13 - $17.50/hr

Bilingual (Spanish and English) preferred , especially for opportunities supporting services in the United States. * Strong customer service orientation, empathy, and proactive attitude

PR · On-site

$16 - $21.75/hr

Bilingual (Spanish and English) preferred , especially for opportunities supporting services in the United States. * Strong customer service orientation, empathy, and proactive attitude

PR · On-site

$16 - $21.75/hr

Bilingual (Spanish and English) preferred , especially for opportunities supporting services in the United States. * Strong customer service orientation, empathy, and proactive attitude

PR · On-site

$13 - $17.50/hr

Bilingual (Spanish and English) preferred , especially for opportunities supporting services in the United States. * Strong customer service orientation, empathy, and proactive attitude

PR · On-site

$16 - $21.75/hr

Bilingual (Spanish and English) preferred , especially for opportunities supporting services in the United States. * Strong customer service orientation, empathy, and proactive attitude

PR · On-site

$13.50 - $18.50/hr

High School diploma and 3-5 years of work experience in a customer service or customer facing role, preferably in a contact center environment is preferred * Bi-lingual in English & Spanish is a plus

Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire ... Bilingual (Spanish) or multi-language skills required. Must be able to pass a validated language ...

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.

PR

$13 - $13.50/hr

Bilingual in Spanish and English required What's in it for you: * Weekly pay starting at $13.00 ... Customer Service Representative position in San Juan, PR! Pay Details: $13.00 to $13.50 per hour ...

As a Customer Service Specialist, you will provide professional call center support for ... Excellent verbal and written communication skills in both English and Spanish. * Strong computer ...

As a Customer Service Specialist, you will provide professional call center support for ... Excellent verbal and written communication skills in both English and Spanish. * Strong computer ...

PR · On-site

$15.50 - $19.50/hr

Bilingual (English and Spanish). * Strong customer service orientation, empathy, and a proactive attitude. * Availability to work rotating 8-hour shifts in a 24/7 operation , including weekends and ...

PR · On-site

$12.50 - $15.75/hr

Bilingual (English and Spanish). * Strong customer service orientation, empathy, and a proactive attitude. * Availability to work rotating 8-hour shifts in a 24/7 operation , including weekends and ...

PR

$10.50 - $14/hr

... Customer Service to our passengers and internal customers, resulting in maximum customer ... Able to fluently read, write, speak and understand English and Spanish * Able to work routable ...

PR · On-site

$10.50 - $14/hr

... Customer Service to our passengers and internal customers, resulting in maximum customer ... Able to fluently read, write, speak and understand English and Spanish * Able to work routable ...

PR · On-site

$10.50 - $14/hr

... Customer Service to our passengers and internal customers, resulting in maximum customer ... Able to fluently read, write, speak and understand English and Spanish * Able to work routable ...

next page

Showing results 1-20

Telecommute Amazon Spanish Customer Service information

What is a telecommute Amazon Spanish customer service representative?

Telecommute Amazon Spanish Customer Service jobs are remote positions where employees assist Amazon customers who speak Spanish. These roles involve answering questions, resolving issues, and providing support via phone, email, or chat, all from a home office. Employees must be fluent in both Spanish and English and comfortable using technology to communicate and troubleshoot. The job typically requires excellent communication skills, a reliable internet connection, and the ability to work flexible hours, including weekends or evenings.

What skills and qualifications are needed to thrive as a telecommute Amazon Spanish customer service representative?

To excel as a Telecommute Amazon Spanish Customer Service representative, you need fluency in Spanish and English, strong problem-solving abilities, and prior customer service experience. Familiarity with CRM systems, Amazon's support platforms, and basic computer troubleshooting is typically required. Outstanding communication, patience, and time management skills are crucial for building rapport with customers and handling high volumes of inquiries remotely. These skills ensure efficient, empathetic support that upholds Amazon’s customer satisfaction standards in a virtual environment.

What are common challenges faced by telecommute Amazon Spanish customer service representatives, and how can they be managed?

Telecommute Amazon Spanish Customer Service representatives often encounter challenges such as managing high call volumes, navigating language and cultural nuances, and staying motivated while working remotely. To manage these effectively, it's important to maintain strong time-management skills, leverage Amazon's training resources, and actively communicate with team leaders and peers through virtual channels. Building a dedicated workspace and using company-provided tools can also help maintain productivity and ensure excellent customer experiences.

Does Amazon have customer service in Spanish?

Yes, Amazon offers customer service in Spanish for Spanish-speaking customers. For roles like Telecommute Amazon Spanish Customer Service, fluency in Spanish is typically required to assist customers effectively and communicate with the team. Bilingual skills are often essential for providing support in multiple languages.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents, including roles that support their retail and Amazon Web Services divisions. These positions typically require strong communication skills, computer proficiency, and the ability to work independently in a home environment. Remote customer service jobs at Amazon often offer flexible schedules and training to ensure quality support.

What are the most commonly searched types of Amazon Spanish Customer Service jobs in Puerto Rico?

The most popular types of Amazon Spanish Customer Service jobs in Puerto Rico are:

What are popular job titles related to Telecommute Amazon Spanish Customer Service jobs in Puerto Rico?

For Telecommute Amazon Spanish Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

Customer Service Representative

Telemedik

PR • On-site

$13 - $17.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago


Job description

Join Our Team as a Health Services Representative!

Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.

In this position, you will serve as the first point of contact, providing phone support, addressing members’ needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.

Additionally, there are opportunities for development to support services for clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

Key Responsibilities
  • Answer member calls and provide clear information about their health plans.

  • Guide and educate members about coverages, benefits, and plan promotions (non-clinical topics).

  • Document inquiries, actions taken, and follow-ups, ensuring accuracy and compliance.

  • Escalate unresolved situations or complaints to supervisors or the appropriate departments.

  • Participate in outbound calls, Contact Center projects, and training programs.

  • Maintain confidentiality of information and comply with regulations such as HIPAA and internal policies.

Requirements
  • Minimum 1 year of Customer Service experience.

  • High school diploma required (college credits preferred).

  • Knowledge of computer applications and Microsoft Office.

  • Excellent verbal, written, and reading communication skills.

  • Bilingual (Spanish and English) preferred, especially for opportunities supporting services in the United States.

  • Strong customer service orientation, empathy, and proactive attitude.

  • Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).

Benefits
  • Specialized training in customer service, regulations, and healthcare topics.

  • 24/7 Telemedicine service.

  • Free employee health and wellness programs.

  • Opportunities for professional growth and career development.

  • Paid leave.

  • Retirement plan.

  • The opportunity to positively impact the well-being of the population.

Location: On-site in Guaynabo or Mayaguez, Puerto Rico

Employment Type: Full-time or Part-time | Temporary

We are an Equal Employment Opportunity Employer (EEOC).